All reviews

Rating Breakdown

  • 5
    94% (1,369 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 89% (1,292)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2024

Russette rocks my socks! Thanks for your help!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chillennial Hemp, Wow, thank you so much! We're thrilled to hear that Russette rocked your socks off! 😄 You're very welcome, anytime!

5 / 5 Share

March 21, 2024

I'm new to drop shipping and ran into some questions on my first order. "Chette" walked me through and helped me patiently. Their answers were clear and there was no miscommunication on either end. I'm really looking forward to dropshipping and I'm so glad I chose Trendsi to start this new added business service to my customers. The future looks very bright with Trendsi.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi LuxuryLuxeBoutique, Thank you so much for your kind words! We're thrilled to have been able to assist you with your first order. Welcome to the world of dropshipping, and we're excited to see your business flourish with Trendsi. Here's to a bright and successful future ahead! 🥂❤️

5 / 5 Share

March 21, 2024

Spoke with Czar and she told me how to fix an issue i was having. She was great!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kourture Kulture Boutique, Awesome to hear! Glad Czar could help you out and get everything sorted. 😊 If you need further assistance, don't hesitate to reach out and we're always ready to help. ❤️

5 / 5 Share

March 20, 2024

I want to express my gratitude for Joel's outstanding service today. He not only listened attentively to my concerns but also went above and beyond to swiftly resolve my issue. His professionalism, dedication, and willingness to ensure my satisfaction left a lasting impression. Thank you, Joel, for your exceptional support and commitment to customer care. Best regards, Noemi Tejada

Store

My Store

Using app

4 months

Developer Reply

Hi Noemi, Thank you for your kind words! We're thrilled to hear that Joel provided you with exceptional service. We'll be sure to pass along your gratitude. Our team is dedicated to ensuring your satisfaction every step of the way. We appreciate your support! ❤️

5 / 5 Share

June 9, 2024

Thanks Joel and Harold for answering all my questions. I will continue to do business. Much appreciated I would like to make another review because they are the best is why. I must add that Joel is awesome. He has been patient with me and all my dumb questions and Joel stay with me and answered every questions and also getting my customer order going. Thank you and a BIG THANK YOU JOEL.

Store

Phattz

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Phattz, Thank you for the kind words! We're thrilled to have earned your trust and look forward to serving you again. Cheers to more successful transactions ahead!

5 / 5 Share

March 18, 2024

I recently had to contact Trendsi customer service about an order and Angelo quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Angelo!

Store

606

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi 606, Thanks for sharing your experience! We're thrilled to hear Angelo provided speedy and efficient support. We'll be sure to pass along your appreciation. Cheers to smooth sailing with your orders! 🥂❤️

5 / 5 Share

March 17, 2024

Lorie L. helped me with every question I had and was so pleasant to talk with! Customer service could not be better!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello House of Binx, Thank you so much for your kind words! It was our pleasure assisting you, and we're thrilled to hear you had a great experience. Don't hesitate to reach out if you have any more questions in the future. Have a fantastic day! ❤️

5 / 5 Share

March 3, 2025

I definitely recommend this app. Customer Service is phenomenal.Trendsi makes it simple for you to speak with live agents anytime of the day. Harold was so helpful to me today in following up on my referral link. I have been a part of this platform for awhile now and love the seamlessness of it all. Thanks Trendsi for understanding the value of live agents vs. AI bots. Thanks again Harold :-)

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Linda Clay Fashions & Accessories, Thank you for the rave review! We're thrilled to hear you're loving Trendsi and Joel's exceptional assistance. Here's to many more seamless experiences ahead! ❤️

5 / 5 Share

March 13, 2024

Mary was so kind and helpful. She told me what to do to correct the issue I was having and it worked! Her response back was super fast!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Farmhouse Boutique, LLC, Thank you so much for your positive feedback! We're thrilled Mary could assist you promptly and effectively. We're always here to help, so don't hesitate to reach out if you need anything else. Have a fantastic day!

5 / 5 Share

March 12, 2024

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi A Charming Change Boutique, Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟

5 / 5 Share

March 10, 2024

Trendsi has been so easy to use and set up! I was having trouble with connecting shipping and Harold was extermely helpful and walked me through how to set this up with screenshots for shopify! Thank you so much for the great support!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Urban Bird & Company, Thank you for your kind words! We're thrilled to hear that Trendsi has been easy to set up and that Harold provided you with excellent support. We're here to help you every step of the way!

5 / 5 Share

March 9, 2024

Lori great comunication!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello CL Quality Store, Thank you! So glad you appreciated it! In case you have questions or need help, our amazing customer suport team are always ready to assist! ❤️

5 / 5 Share

March 8, 2024

I’m new to Trendsi and all I have to say is WOW to customer support! I was having a problem with onboarding because of my own user error but it was quickly resolved within 2 minutes by Raymart! Thank you so much for making my transition to Trendsi so painless. Thank you Raymart! Now let’s see how the rest of this goes, lol….

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Xtian de Medici, Hey there! 🎉 Thanks a bunch for the shoutout! Raymart and our team are thrilled to hear we could kick off your Trendsi journey on the right foot! We're all about smooth sailing from here on out! Let's make this Trendsi adventure one for the books!

5 / 5 Share

March 6, 2024

Harold, quickly assisted me and was friendly. Thanks!

Using app

About 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hello Renee's Boutique LLC, Fantastic to hear! Harold always brings the energy and friendliness to our team. We're thrilled he could assist you quickly. Feel free to reach out if you have more questions. ❤️

5 / 5 Share

March 5, 2024

Great app, Great Product and Great support to help get setup. I look forward to a long relationship

Using app

21 days

Total reviews

14

Average rating

5.0

Developer Reply

Hello Love Salve, Thank you so much for the awesome feedback! We're thrilled to hear that you're loving our app, product, and support. Here's to a fantastic journey ahead together! 🚀🎉

5 / 5 Share

March 4, 2024

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello In There Like Swimwear ITLSW Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively. We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track. If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.

5 / 5 Share

Feb. 28, 2024

Trendsi is a game-changing business that makes it easy, reliable, and profitable to dropship in the fashion e-commerce space. Their customer service is also very great. They are always there to help. Lorie was very quick and answered my questions thoroughly.

Store

RX CHIC

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello RX CHIC, Thanks a bunch for the awesome shoutout! We're thrilled to hear you're loving Trendsi's game-changing approach to dropshipping in fashion e-commerce. 😊 Our team, especially Lorie, is always here to ensure you have a smooth and profitable experience. Cheers to more success ahead!

5 / 5 Share

Feb. 28, 2024

five star to Joel his been helping me a lot with every question or concern the i have .

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Peach Moon, Thrilled to hear you've had such a positive experience with Joel! 🌟 We're here to help with any questions or concerns you may have. Thanks for the stellar review!

5 / 5 Share

Feb. 25, 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had. We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you. Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

5 / 5 Share

Feb. 22, 2024

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi BoujeeTart, We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!