All reviews

Rating Breakdown

  • 5
    95% (1,314 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,238)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2023

I have made my first sale with the Trendsi application. So far, my experience has been excellent and the communication has been very effective. All my questions have been answered. My last communication regarding the status of the first order was successful. I thank Chette for her quick assistance.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello OCEANOS SHOP Congratulations on making your first sale with Trendsi! We're thrilled to hear that your experience has been excellent and that communication has been effective. We strive to provide top-notch support, and we're glad all your questions have been answered satisfactorily. Chette is a valuable member of our team, and we're grateful for her quick assistance in updating you on the status of your first order. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Trendsi, and we wish you continued success with your sales!

5 / 5 Share

July 29, 2023

Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Poetry Tea Dollhouse Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!

5 / 5 Share

July 27, 2023

Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ooo so cute, Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

5 / 5 Share

June 21, 2025

I Love The Trendsi App via Shopify, It offers a seamless integrating experience. A user-friendly interface, and wide product range, Also Gretle from the support team was very helpful. Highly recommended!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello She'va the Brand Thank you for your wonderful review! We are thrilled to know that you love the app and had a seamless integrating experience. Our team works hard to ensure a user-friendly interface and a wide product range to meet your needs. We're especially grateful for your acknowledgment of Gretle's helpfulness from our support team. Providing excellent customer service is one of our top priorities, and we're glad that Gretle made a positive impact on your experience. Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

July 25, 2023

I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed. All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon). My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see. Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.

Using app

5 days

Total reviews

20

Average rating

3.2

Developer Reply

Hello The Pink Controller, Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️

5 / 5 Share

July 22, 2023

Need assistance with setting up my shipping and delivery and Anya was very patient with me. Anya was able to solve my concerns in a very efficient time. Thanks Anya for your excellent service

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Zen Allure Beauty®️ You're very welcome! We're thrilled to hear that Anya provided you with patient and efficient assistance in setting up your shipping and delivery. Our team takes pride in delivering excellent service and ensuring our users have a smooth experience. If you have any more questions or need further help with anything, don't hesitate to reach out. Anya and the rest of our support team are here to help you at any time. Thank you for your kind words and for choosing us! We're here to support you on your journey.

5 / 5 Share

July 21, 2023

Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.

Store

My Store

Using app

About 1 hour

Developer Reply

Hello, My Store Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!

5 / 5 Share

July 20, 2023

Just started drop shipping and couldn't figure out how to add the location to be able to ship to my customers. Angelo was great and helped me out. This program seems like it's going to be great for business. I am in love with this so far!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Perfect Prince, That's fantastic to hear that you've started drop shipping and that Angelo was able to assist you in adding the location to ship to your customers. Drop shipping can be a great business model for many entrepreneurs, as it allows you to focus on marketing and sales without the need to manage inventory and shipping logistics yourself. If you have any more questions or need further assistance with drop shipping or anything else related to your business, feel free to ask. The possibilities are vast, and with the right strategies and dedication, you can make the most out of this opportunity. Best of luck with your drop shipping venture, and I'm glad to hear you're loving Trendsi so far! ❤️

5 / 5 Share

July 13, 2023

I was nervous to offer drop shipping items to my shop. I’m very passionate about making sure my customers are receiving quality items each time they shop with us. Each item that has arrived from Trendsi has been wonderful! They also have a great system that automatically updates inventory on your own site. Which I’ve learned from trail and error that is not always the case Super happy to be working with Trendsi! Mia at customer support has also been helpful and quick to respond with any help we’ve needed!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Cheeky Peach Boutique Thank you for your kind words! We're delighted to hear that your experience with Trendsi has been wonderful, and we're here to continue supporting your shop and providing quality items to your customers. If you need any further assistance, Mia and our customer support team are always here to help. Happy drop shipping! 😊

5 / 5 Share

July 12, 2023

Trendsi is amazing. The whole experience has worked wonders for my business. I just sent an email with an updated address, and Allen emailed back very quickly and corrected my customers order right away. Love Trendsi!!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Secrets Fashion Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We will make sure to pass along the compliments to Allan. Please feel free to contact us for anything you need, we are always happy to help. ❤️

5 / 5 Share

July 7, 2023

Trendsi is a good platform for fashion dropshipping. Even a fresher like me also able to do my job smoothly because of their customer support. especially the person named "Mia" helped me a lot on my concern.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi BELLATRENDZ, Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

5 / 5 Share

July 3, 2023

Had an issue and Czar helped me resolve quickly. She also stayed with me while I confirmed that I was no longer seeing the error. The error was also caused by me in the first place :) Thank you for your help and easy service!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, CenterpeaceHealth Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

July 1, 2023

Just spoke to Raymart about how to purchase products on Trendsi He was very helpful and responded quickly

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Tre's Belle Boutique Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

5 / 5 Share

June 13, 2025

I started using Trendsi about 2 months ago. I have been very pleased with how easy it has been to share products to my Shopify store and the selection of both missy/jr & plus sizing. Today I had a question about a drop ship order and used the chat feature on Trendsi. It was very easy and Mia was extremely timely and helpful. She answered all my questions about tracking a specific order. Great service by Mia!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Lady Legacy LLC We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 29, 2023

I am new to Shopify and Trendsi, but I am so interested in getting my store off the ground and functioning smoothly for my clients...and me. Ha Ha Ha Anyway, I just wanted to write a good note for one of my Managers, Raymart. I was having difficulty altering some product pricing, which I had already pushed to my store. I had a chat with Raymart and within a few seconds, he provided me a solution that saved me from having to remove and re-push to my store via using a bulk edit in the Shopify Admin. How great that was and it saved me hours of work too. Anyway, thank you again Raymart and I hope other shop owners have similar customer service experiences, while working with Trendsi.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi "THE HONEY-POT SHOPPE", That's great to hear that you had a positive customer service experience with Raymart at Trendsi! Efficient and helpful support can make a big difference when you're starting and running an online store. It's wonderful that Raymart was able to provide you with a solution to your pricing issue quickly, saving you valuable time and effort. Shopify's bulk editing feature in the admin panel is indeed a handy tool for making changes to multiple products at once. It allows you to streamline your store management tasks and make updates efficiently. It's always beneficial to have reliable customer support and resources available when working with e-commerce platforms like Shopify and this is one of Trendsi's top priorities. If you encounter any more questions or need assistance in the future, don't hesitate to reach out to our customer service team. Wishing you success in getting your store up and running smoothly for your customers and yourself! ❤️

5 / 5 Share

Oct. 7, 2025

10/7/25: A huge shoutout to Sam for quickly looking into my order issues, well done Sam! 2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!! 8/7/2025: Had a fraudulent order come in, and it was quickly resolved, thank you so much Harold, for your quick action and support!! 8/15/2025: Thank you very much Sam, for helping me quickly navigate customer returns, hoping to receive the product quickly!! Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Fashion Forward Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

5 / 5 Share

June 19, 2023

Excellent customer service. In fact they answered my question in like 5 minutes. Thank you so much!!

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Michelle's Attic Treasures Gift & Thrift We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 18, 2023

Chette was great! First Trendsi order in the books and was unsure on some of the processing. Had a few things I didn't finish setting up and was able to get that completed and confirm order was there and ready to go!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Pyper and Plum Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 16, 2023

I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, June Bugz Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

5 / 5 Share

June 16, 2023

I have been using Trendsi for the first 6 months of 2023, and love the drop shipping products and service they have available. Allen has been a great help in customer support if I have an issue and it is corrected quickly. Also, I use their live area at Dallas Market to create excitement for new items and get a live video in during market. Highly Recommend

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi,Simply Polished Boutique Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Allan! Please reach out to us anytime, we are available 24/7!