Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,386
chart
#198
All reviews
Review RSS Feed
May 9, 2023
Angelo was quick to respond, and quick to answer. Very friendly and thorough. Overall a good experience with customer service. Thank you!
Hi, Agavebeachboutique Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!
May 8, 2023
Gretle, thank you for helping us! was quick to respond and solution the question. she is very nice and friendly.
Hello Sweet Mia's Boutique, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
May 8, 2023
I had a couple of questions upon setting up my account reached out to support via the chat feature. Angelo was super quick to respond and answered my questions in detail to get my account up and running right away! By far the best customer service I've received via chat!
Hi Baremoonboutique, I'm glad to hear that Angelo provided you with excellent customer service! It's always great to have a positive experience when seeking support. If you have any further questions or concerns, don't hesitate to reach out to our support team again. We are always here to assist you with any issues you may encounter.
May 8, 2023
Spoke to Mia. and she was really helpful. asked the right questions and worked on the issue very promptly.
Hi Nostalchicks Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
May 6, 2023
I love Trendsi! They set your business up for complete success! Allan is also very friendly and great to work with! He got my shipping info corrected and got my package processed for my customer right away! I love Trendsi!!
Hi, Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
May 5, 2023
Mary is a great customer service rep. Good app for shipping within the USA from the USA in my opinion. For other products coming from overseas to US, the quality is terrible.
Hi Say More Boutique, Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
May 4, 2023
Mary was very helpful to support my issue. The feature I was looking for wasnt available but Mary went above and beyond to get me the information I needed. Support is top notch
Hi, Dawg Food Store Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
May 2, 2023
Czar did an amazing job answering all my questions. She went above and beyond making sure that she understood my question.
Hello Live Life Breathe Brands, That's great to hear! Czar is one of the dedicated and thorough people we have in customer support, and I'm glad that she was able to provide you with the answers you were looking for. It's always a pleasure to receive excellent customer service, and I'm sure Czar will appreciate your positive feedback. If you have any more questions or need further assistance, feel free to ask! ♥︎
May 2, 2023
Very excited to find this app! I've been on the hunt for a trendy fashion dropshipping app and this is it. Gretle helped me get started and she was so patient and helpful!
Hi, The Rare Blooms We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
May 1, 2023
I had the pleasure of contacting support about an unsupported issue in Shopify. Mary was the support person to answer. She quickly resolved my concerns and reassured not to worry they were on the job to fix the issue.
Hi Fru Gal Boutique, It's great to hear that Mary was able to assist you with your issue and provide you with the reassurance you needed! Trendsi's customer support team is dedicated to providing excellent customer service and ensuring that all issues are resolved as quickly and efficiently as possible. If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance. :)
April 29, 2023
Excellent customer service. I was surprised that they answered my queries, so promptly. Thank you, so much Raymart for your efficiency and kind attention!
Hello, One Sul I'm glad to hear that you had a great experience and that Raymart was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Raymart. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.
April 28, 2023
I emailed customer service this morning regarding an account issue and Allan responded faster than I could close my email app. He was able to rectify my problem immediately. Thanks Allan!
Hi, Dalia We are happy that our Allan was able to assist you. Please don't hesitate to reach out again anytime.
April 27, 2023
Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!
Hi, Elle Rae Boutique Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
April 26, 2023
Raymart was incredibly helpful! I excited to start selling more with Trendsi! I got my first order within a week of adding items to my Shopify store!
Hi, Amber Moon Boutique That's great to hear! Raymart is able to help you with your online sales, and getting your first order within a week of adding items to your Shopify store is a promising start. I hope you continue to have success with your online business and feel free to reach out if you have any further questions or concerns. We are always here to help. Can't wait to help grow your fashion business together. ❤️
April 25, 2023
I'm new seller on Shopify, It is really a great app for entry level. I tried sample order before I add the products to store, fast process time and also great customer services. Mary gave me a great help for my first order. Will continue use the app.
Hi, Rex liquidation Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
April 25, 2023
Lorrie was awesome. She answered all my questions. The App it's self is very easy to use and highly recommend it.
Hi, The Curvy Closet Apparel Co. We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
April 24, 2023
I am still new to this app and learning, but Lorie was so helpful and patient- she assured me that although I thought it was too good to be true, it is actually just an incredible app for us small businesses who want to offer our clients more options!
Hi, Saffron + Sage Boutique Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
April 23, 2023
Thanks Chette! Had a problem with order and she was quick on the draw with a speedy fix! Delighted customer and happy with the support! -BT
Hi, CRESCENDUM Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
April 22, 2023
Mary was AWESOME! She had all of the answers to my ridiculous questions and was so very sweet. Trendsi for the win once again!
Hi, Back2Basics Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
June 28, 2024
I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya, Chette, Charles, and Dave are the customer service reps who've helped me, and they were all Awesome! Very helpful and patient (I ask a lot of questions because I am a new seller). The items on the site are really nice and I love that some of them have videos so you can see what they look like even better. Shipping has been fast so far as well. The only thing that's irritating is that items will sell out and/or become unavailable very often, so I can put something in the shop one day, then the next it will sell out, then two days later it'll restock. Or I can put something in the shop that has plenty of inventory, then a few days later it's no longer available on the site. That's a bit stressful, especially when you're getting orders on that item. I guess it comes with the territory. Overall, I like Trendsi so far though.
Hi, We are happy that our Customer Support team members Lee and Anyat were able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!