All reviews

Rating Breakdown

  • 5
    93% (1,331 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 88% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

Gretle was very attentive to my needs when I experienced an issue with adding products. Turned out it was something that I was doing incorrectly. Gretle was very patient and made sure that my issue was resolved quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello CBELLE NYC, Thank you for sharing your experience! We're glad to hear that Gretle provided you with attentive and patient assistance. We're always here to help if you need anything else. ❤️

5 / 5 Share

Sept. 11, 2023

I can't say enough good things about the customer support at Trendsi. Gretle was prompt, knowledgeable, and incredibly helpful for newbie like myself. The kind of service that keeps customers coming back. Bravo!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello GraceActive, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer support team. We're here to help, so if you ever have any more questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to serving you again! ❤️

5 / 5 Share

Sept. 9, 2023

Customer service is always great! The agents Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee and everyone else always does their best to help you out! The quality of the clothing and the wide variety of fashionable choices is also amazing! Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello KissandLull Thank you so much for your kind words and for recognizing our dedicated team members – Gretle, Czarina, Anya, Raymart, Dave, Chette, Maria, Lee, and everyone else. We're thrilled to know that our customer service has been consistently great, and we appreciate your praise for the wide variety of fashionable choices and the quality of our clothing. Your support means the world to us, and we're here to assist you with all your fashion needs. If you ever have more questions or need assistance, please don't hesitate to reach out.

5 / 5 Share

Sept. 5, 2023

Gretle, I am so happy she helped me with my question. This was my first order. Gretle was very very helpful. Thank you for an awesome team. Lezlie

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sassy and Simple, We're delighted to hear that Gretle provided you with such helpful assistance on your first order! Thank you for your kind words and for choosing our team. We look forward to serving you again in the future. ❤️

5 / 5 Share

Sept. 5, 2023

Trendsi seems like it’s gonna, be a game changer for my business. Thanks Anaya for walking me through everything on trendsi

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Hi No More Young, We are delighted to hear that Trendsi is making a positive impact on your business! Anaya is truly a gem when it comes to guiding users. Here's to continued success with Trendsi! 🚀🥂

5 / 5 Share

Sept. 4, 2023

Angelo was very helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello MobbMall, Thank you for your kind words about Angelo! We're delighted to hear that he was able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Sept. 3, 2023

so far so good set up was really easy allan helped me get all my docs goin and approved

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Hava-Kini We're delighted to hear that your experience with Trendsi has been smooth and hassle-free. It's fantastic to know that our setup was easy for you, and we're grateful to Allan for helping you with your documents and approvals. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

5 / 5 Share

Sept. 2, 2023

So far my experience has been great-- I am brand new to all of this, and Trendsi has been by far the easiest integration with my Shopify store. Czar was super helpful (and patient and knowledgeable) when I needed to reach out to support in the chat! I had a million questions, and she was able to respond quickly and actually answer what I was asking in simple terms that I was able to understand. Awesome/definitely recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Closet of Ren Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.

5 / 5 Share

Sept. 2, 2023

Allan was so helpful this morning. I appreciate him immensely for making opening my shop an easy transition. Incredible customer service!! Thanks Allan!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Good Karma Culture Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.

5 / 5 Share

April 9, 2025

I am delighted to share my recent experience with the support I received from Trendsi. I reached out to Trendsi support team and the responsiveness of their support team was simply remarkable. Specially, Lorena understood my situation and responded promptly. Her timely response helped me. Thank you Lorena !!

Store

PRAYANS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello PRAYANS, Thank you for sharing your wonderful experience with Trendsi support! We're thrilled to hear that Anya provided you with exceptional assistance and that her expertise and prompt responses exceeded your expectations. We'll make sure to pass on your appreciation to Anya. If you ever need further assistance, don't hesitate to reach out. Have a great day! ❤️

5 / 5 Share

Aug. 29, 2023

I was having some issues today with my TikTok Shop. Being pretty new to ecomm, I jumped the gun a bit and thought, since Trensdi has been amazing integrating into my Shopify store that everything would integrate the same with my TT Shop. I quickly learned after an order was placed that wasn't so much the case. I hit the chat button in a panic thinking I wouldn't get a response; Being after business hours. Maria quickly picked up the chat. She was such a breath of fresh air, helping me understand better and walking me through what I needed to do on my TT Shop. She also sent me some pointers on what to do when I get orders through there instead of my Shopify site. She truly saved my day. Kudos to Maria!!!

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello House of Sass, Thank you for sharing your experience! We're glad Maria could help you out and provide the guidance you needed. We're here to support you every step of the way with your TikTok Shop. If you have any more questions or concerns, don't hesitate to reach out. We appreciate your patience and understanding as you navigate the world of e-commerce. ❤️

5 / 5 Share

Aug. 29, 2023

I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Belle Nails & Boutique, Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!

5 / 5 Share

Aug. 23, 2023

I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yolanies, I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️

5 / 5 Share

Aug. 23, 2023

Still early in the game for me but customer support is excellent thus far i.e. timely & helpful - a big shout out to Allan! I will be sure to follow up with another review as I have opportunity to assess other aspects of Trendsi.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Contemplate Change, Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer support, especially with Allan. We look forward to hearing more from you as you continue to explore Trendsi. If you have any questions or need further assistance, feel free to reach out. ❤️

5 / 5 Share

Aug. 23, 2023

I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sasha Chique, Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️

5 / 5 Share

Aug. 21, 2023

Today , I had a few questions about adding the shipping cost on the products that I am adding to my store. Angelo promptly assisted me, and I was able to complete this section of my shopify store.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Callie Monroe Jewelry Thank you for taking the time to share your positive experience with us! We're delighted that Angelo was able to assist you promptly with adding shipping costs to your products. It's great to know that you were able to successfully complete that section of your Shopify store. If you have any more questions or need further assistance as you continue building your store, please feel free to reach out. We're here to support you every step of the way.

5 / 5 Share

Aug. 20, 2023

I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tripp + Archer, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

5 / 5 Share

March 13, 2025

Customer service is always helpful. Charles especially! Whenever I have a question or need help, he is quick to respond. I give him a five stars.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jerry's Apparel Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our drop shipping service and that we're meeting your expectations. Your success and satisfaction are our top priorities. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

5 / 5 Share

Aug. 15, 2023

Chette was fantastic helper and was able to reply to many of my questions! Thank you so much! Highly recommended!

Using app

About 1 hour

Total reviews

8

Average rating

4.0

Developer Reply

Hi Trendy Hip Buys, You're very welcome! We're glad Chette was able to assist you and provide the help you needed. If you have more questions or need further assistance in the future, feel free to reach out. Remember, we're always here to help! ❤️

5 / 5 Share

Aug. 14, 2023

Angelo and all the other chat representatives have been WONDERFUL to work with! They respond within seconds and have been able to resolve all issues and answer any and all questions with 100% satisfaction! Trendsi has been amazing for my business and their support is spot on! I cannot wait to continue to grow my boutique with their offerings!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Enchanted Coach, LLC, It's fantastic to hear that you've had such a positive experience with Angelo and the other chat representatives here at Trendsi! We hope you are able to take your brand to the next level with our help! If you have any more questions or need further assistance, feel free to reach out. Best of luck with the continued growth of your boutique! ❤️