All reviews

Rating Breakdown

  • 5
    94% (1,369 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 89% (1,292)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2023

so far so good set up was really easy allan helped me get all my docs goin and approved

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Hava-Kini We're delighted to hear that your experience with Trendsi has been smooth and hassle-free. It's fantastic to know that our setup was easy for you, and we're grateful to Allan for helping you with your documents and approvals. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

5 / 5 Share

Sept. 2, 2023

So far my experience has been great-- I am brand new to all of this, and Trendsi has been by far the easiest integration with my Shopify store. Czar was super helpful (and patient and knowledgeable) when I needed to reach out to support in the chat! I had a million questions, and she was able to respond quickly and actually answer what I was asking in simple terms that I was able to understand. Awesome/definitely recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Closet of Ren Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.

5 / 5 Share

Sept. 2, 2023

Allan was so helpful this morning. I appreciate him immensely for making opening my shop an easy transition. Incredible customer service!! Thanks Allan!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Good Karma Culture Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.

5 / 5 Share

April 9, 2025

I am delighted to share my recent experience with the support I received from Trendsi. I reached out to Trendsi support team and the responsiveness of their support team was simply remarkable. Specially, Lorena understood my situation and responded promptly. Her timely response helped me. Thank you Lorena !!

Store

PRAYANS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello PRAYANS, Thank you for sharing your wonderful experience with Trendsi support! We're thrilled to hear that Anya provided you with exceptional assistance and that her expertise and prompt responses exceeded your expectations. We'll make sure to pass on your appreciation to Anya. If you ever need further assistance, don't hesitate to reach out. Have a great day! ❤️

5 / 5 Share

Aug. 29, 2023

I was having some issues today with my TikTok Shop. Being pretty new to ecomm, I jumped the gun a bit and thought, since Trensdi has been amazing integrating into my Shopify store that everything would integrate the same with my TT Shop. I quickly learned after an order was placed that wasn't so much the case. I hit the chat button in a panic thinking I wouldn't get a response; Being after business hours. Maria quickly picked up the chat. She was such a breath of fresh air, helping me understand better and walking me through what I needed to do on my TT Shop. She also sent me some pointers on what to do when I get orders through there instead of my Shopify site. She truly saved my day. Kudos to Maria!!!

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello House of Sass, Thank you for sharing your experience! We're glad Maria could help you out and provide the guidance you needed. We're here to support you every step of the way with your TikTok Shop. If you have any more questions or concerns, don't hesitate to reach out. We appreciate your patience and understanding as you navigate the world of e-commerce. ❤️

5 / 5 Share

Aug. 29, 2023

I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Belle Nails & Boutique, Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!

5 / 5 Share

Aug. 23, 2023

I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yolanies, I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️

5 / 5 Share

Aug. 23, 2023

Still early in the game for me but customer support is excellent thus far i.e. timely & helpful - a big shout out to Allan! I will be sure to follow up with another review as I have opportunity to assess other aspects of Trendsi.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Contemplate Change, Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer support, especially with Allan. We look forward to hearing more from you as you continue to explore Trendsi. If you have any questions or need further assistance, feel free to reach out. ❤️

5 / 5 Share

Aug. 23, 2023

I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sasha Chique, Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️

5 / 5 Share

Aug. 21, 2023

Today , I had a few questions about adding the shipping cost on the products that I am adding to my store. Angelo promptly assisted me, and I was able to complete this section of my shopify store.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Callie Monroe Jewelry Thank you for taking the time to share your positive experience with us! We're delighted that Angelo was able to assist you promptly with adding shipping costs to your products. It's great to know that you were able to successfully complete that section of your Shopify store. If you have any more questions or need further assistance as you continue building your store, please feel free to reach out. We're here to support you every step of the way.

5 / 5 Share

Aug. 20, 2023

I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tripp + Archer, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

5 / 5 Share

March 13, 2025

Customer service is always helpful. Charles especially! Whenever I have a question or need help, he is quick to respond. I give him a five stars.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jerry's Apparel Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our drop shipping service and that we're meeting your expectations. Your success and satisfaction are our top priorities. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

5 / 5 Share

Aug. 15, 2023

Chette was fantastic helper and was able to reply to many of my questions! Thank you so much! Highly recommended!

Using app

About 1 hour

Total reviews

8

Average rating

4.0

Developer Reply

Hi Trendy Hip Buys, You're very welcome! We're glad Chette was able to assist you and provide the help you needed. If you have more questions or need further assistance in the future, feel free to reach out. Remember, we're always here to help! ❤️

5 / 5 Share

Aug. 14, 2023

Angelo and all the other chat representatives have been WONDERFUL to work with! They respond within seconds and have been able to resolve all issues and answer any and all questions with 100% satisfaction! Trendsi has been amazing for my business and their support is spot on! I cannot wait to continue to grow my boutique with their offerings!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Enchanted Coach, LLC, It's fantastic to hear that you've had such a positive experience with Angelo and the other chat representatives here at Trendsi! We hope you are able to take your brand to the next level with our help! If you have any more questions or need further assistance, feel free to reach out. Best of luck with the continued growth of your boutique! ❤️

5 / 5 Share

Aug. 12, 2023

I'm excited to do business with Trendsi. So far they have been very easy to work with, attentive and helpful. Anya helped me and answered some questions so I can understand things better.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Country Couture, I'm glad to hear that you're excited about working with Trendsi and that you've had a positive experience with our amazing customer support team, particularly with Anya's assistance. Building a good working relationship with a company that is attentive and helpful is essential for a successful business partnership and this is one of our top priorities. If you have any further questions or need assistance with anything related to your business endeavors, feel free to ask. Best of luck with your collaboration with Trendsi! ❤️

5 / 5 Share

Aug. 12, 2023

My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi K & D Boutique, I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️

5 / 5 Share

Aug. 11, 2023

We love this Platform!!! Trendsi makes dropshipping soooo easy. Support is always prompt with answers...thank you DAVE!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Glossy Goat, We're glad to hear that you're enjoying Trendsi and finding it helpful for your dropshipping needs! It sounds like you have had a positive experience with our platform and amazing customer support, particularly with Dave. If you have any questions or need further assistance, feel free to ask. ❤️

5 / 5 Share

Aug. 9, 2023

Dave was awesome! Helped me so quickly-- gave me an idea I didn't even know I needed! Made what I thought was going to be hard , easy.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Jersey Girls Closet, Exceptional customer service is very important to us and we are glad Dave was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️

5 / 5 Share

March 2, 2026

TRENDSI IS THE BEST! My only complaint is that I didn’t find their company sooner! The ease of having items sent directly to my customers with an invoice with my own logo and name is great! And the Customer Service had been beautiful!! A huge thank you to “Anya” for all of her assistance! I highly recommend Trendsi! ------------------------------------------------------- The system wouldn't let me leave a second review after my first one. So I'm going to add my second review to the bottom of this one. This new review took place on March 2, 2026: I absolutely LOVE Trendsi! I have been working with them for several years now in my business, and I have no intentions of breaking my business relationship. They have always delivered on time, cared for my customer needs, answered PROMPTLY to all my inquiries, walked me through any problems I may have had technically. And tonight I must give a special shout out to Anya & Chette!! THANK YOU BOTH SO MUCH! My Customer lost a diamond in a ring she purchased from our shop five months ago. The 30-day return period was expired and I had no idea how I was going to fix this problem. Anya and Chette gave me a full refund on the ring, and I was able to order the Customer a new one with no charge to her. She was so happy! All of this was done the same day the Customer reached out. No wait time at all! The promptness of assistance always impresses me. I am a true Trendsi Fan!!

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi Uylee's Boutique, It's great to hear that you've had such a positive experience with Trendsi! Our convenient services, personalized invoicing, and excellent customer service seem to have left a lasting impression on you, we truly appreciate that. Sharing your positive feedback and appreciation for "Anya" and the team is a wonderful way to express your satisfaction. If you have any more thoughts or questions, or if there's anything else you'd like to discuss, feel free to let us know! ❤️

5 / 5 Share

Aug. 8, 2023

So far I am thrilled with the customer service! They have been hands down the best compared to other drop ship companies I have used! Hopefully they will continue to impress me thank you

Using app

3 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello Sassen Fashion, You're welcome! :) We're glad to hear that you're having a positive experience with our customer service. Good customer service can make a significant difference in your overall satisfaction and success with a business. If you have any more questions or need assistance with anything else, feel free to ask our amazing customer support team. Happy drop shipping! ❤️