All reviews

Rating Breakdown

  • 5
    93% (1,331 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 88% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2023

I'm excited to do business with Trendsi. So far they have been very easy to work with, attentive and helpful. Anya helped me and answered some questions so I can understand things better.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Country Couture, I'm glad to hear that you're excited about working with Trendsi and that you've had a positive experience with our amazing customer support team, particularly with Anya's assistance. Building a good working relationship with a company that is attentive and helpful is essential for a successful business partnership and this is one of our top priorities. If you have any further questions or need assistance with anything related to your business endeavors, feel free to ask. Best of luck with your collaboration with Trendsi! ❤️

5 / 5 Share

Aug. 12, 2023

My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi K & D Boutique, I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️

5 / 5 Share

Aug. 11, 2023

We love this Platform!!! Trendsi makes dropshipping soooo easy. Support is always prompt with answers...thank you DAVE!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Glossy Goat, We're glad to hear that you're enjoying Trendsi and finding it helpful for your dropshipping needs! It sounds like you have had a positive experience with our platform and amazing customer support, particularly with Dave. If you have any questions or need further assistance, feel free to ask. ❤️

5 / 5 Share

March 2, 2026

TRENDSI IS THE BEST! My only complaint is that I didn’t find their company sooner! The ease of having items sent directly to my customers with an invoice with my own logo and name is great! And the Customer Service had been beautiful!! A huge thank you to “Anya” for all of her assistance! I highly recommend Trendsi! ------------------------------------------------------- The system wouldn't let me leave a second review after my first one. So I'm going to add my second review to the bottom of this one. This new review took place on March 2, 2026: I absolutely LOVE Trendsi! I have been working with them for several years now in my business, and I have no intentions of breaking my business relationship. They have always delivered on time, cared for my customer needs, answered PROMPTLY to all my inquiries, walked me through any problems I may have had technically. And tonight I must give a special shout out to Anya & Chette!! THANK YOU BOTH SO MUCH! My Customer lost a diamond in a ring she purchased from our shop five months ago. The 30-day return period was expired and I had no idea how I was going to fix this problem. Anya and Chette gave me a full refund on the ring, and I was able to order the Customer a new one with no charge to her. She was so happy! All of this was done the same day the Customer reached out. No wait time at all! The promptness of assistance always impresses me. I am a true Trendsi Fan!!

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi Uylee's Boutique, It's great to hear that you've had such a positive experience with Trendsi! Our convenient services, personalized invoicing, and excellent customer service seem to have left a lasting impression on you, we truly appreciate that. Sharing your positive feedback and appreciation for "Anya" and the team is a wonderful way to express your satisfaction. If you have any more thoughts or questions, or if there's anything else you'd like to discuss, feel free to let us know! ❤️

5 / 5 Share

Aug. 8, 2023

So far I am thrilled with the customer service! They have been hands down the best compared to other drop ship companies I have used! Hopefully they will continue to impress me thank you

Using app

3 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello Sassen Fashion, You're welcome! :) We're glad to hear that you're having a positive experience with our customer service. Good customer service can make a significant difference in your overall satisfaction and success with a business. If you have any more questions or need assistance with anything else, feel free to ask our amazing customer support team. Happy drop shipping! ❤️

5 / 5 Share

Aug. 5, 2023

Excellent store, great products, excellent quality clothes and great customer support and services. Special thanks to Gretle that help me with some shipping issues. 100% recommended to install and work for.

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Hello DV Clothes Thank you for your glowing review! We're thrilled to hear that you're pleased with our store, products, and the excellent quality of our clothes. We're especially grateful for your acknowledgment of our customer support and services. We're glad Gretle could assist you. Your recommendation means a lot to us. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your support!

5 / 5 Share

Aug. 3, 2023

Customer Service is great. Angelo did a fantastic job of communicating, including sending videos and screen captures through the chat feature

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Harper Landing, We are glad to hear that you had a positive customer service experience with Angelo! Effective communication, including the use of videos and screen captures, can make a significant difference in resolving issues and providing a better overall support experience. It seems like Angelo went above and beyond to assist you, which is always our goal. If you have any more questions or need further assistance, feel free to ask! ❤️

5 / 5 Share

Aug. 2, 2023

Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Illbility Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!

5 / 5 Share

Aug. 2, 2023

As I launch my first e-commerce store on Shopify, I got stuck in fully understanding the shipping process. I reached out to customer service on Trendsi and Lorie was very responsive and helpful in answering my questions. I'm waiting for delivery of the products to ensure quality and understand the timing, but so far, so good!

Using app

30 days

Total reviews

4

Average rating

4.0

Developer Reply

Hell, WiseButterfly Shop We're thrilled to hear that Lorie from our customer service was responsive and helpful in addressing your shipping questions. We understand the importance of getting everything right for your first e-commerce store, and we're here to support you every step of the way.

5 / 5 Share

Aug. 1, 2023

I have made my first sale with the Trendsi application. So far, my experience has been excellent and the communication has been very effective. All my questions have been answered. My last communication regarding the status of the first order was successful. I thank Chette for her quick assistance.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello OCEANOS SHOP Congratulations on making your first sale with Trendsi! We're thrilled to hear that your experience has been excellent and that communication has been effective. We strive to provide top-notch support, and we're glad all your questions have been answered satisfactorily. Chette is a valuable member of our team, and we're grateful for her quick assistance in updating you on the status of your first order. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Trendsi, and we wish you continued success with your sales!

5 / 5 Share

July 29, 2023

Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Poetry Tea Dollhouse Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!

5 / 5 Share

July 27, 2023

Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ooo so cute, Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

5 / 5 Share

July 25, 2023

I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed. All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon). My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see. Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.

Using app

5 days

Total reviews

20

Average rating

3.2

Developer Reply

Hello The Pink Controller, Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️

5 / 5 Share

July 22, 2023

Need assistance with setting up my shipping and delivery and Anya was very patient with me. Anya was able to solve my concerns in a very efficient time. Thanks Anya for your excellent service

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Zen Allure Beauty®️ You're very welcome! We're thrilled to hear that Anya provided you with patient and efficient assistance in setting up your shipping and delivery. Our team takes pride in delivering excellent service and ensuring our users have a smooth experience. If you have any more questions or need further help with anything, don't hesitate to reach out. Anya and the rest of our support team are here to help you at any time. Thank you for your kind words and for choosing us! We're here to support you on your journey.

5 / 5 Share

July 21, 2023

Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.

Store

My Store

Using app

About 1 hour

Developer Reply

Hello, My Store Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!

5 / 5 Share

July 20, 2023

Just started drop shipping and couldn't figure out how to add the location to be able to ship to my customers. Angelo was great and helped me out. This program seems like it's going to be great for business. I am in love with this so far!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Perfect Prince, That's fantastic to hear that you've started drop shipping and that Angelo was able to assist you in adding the location to ship to your customers. Drop shipping can be a great business model for many entrepreneurs, as it allows you to focus on marketing and sales without the need to manage inventory and shipping logistics yourself. If you have any more questions or need further assistance with drop shipping or anything else related to your business, feel free to ask. The possibilities are vast, and with the right strategies and dedication, you can make the most out of this opportunity. Best of luck with your drop shipping venture, and I'm glad to hear you're loving Trendsi so far! ❤️

5 / 5 Share

July 12, 2023

Trendsi is amazing. The whole experience has worked wonders for my business. I just sent an email with an updated address, and Allen emailed back very quickly and corrected my customers order right away. Love Trendsi!!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Secrets Fashion Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We will make sure to pass along the compliments to Allan. Please feel free to contact us for anything you need, we are always happy to help. ❤️

5 / 5 Share

July 7, 2023

Trendsi is a good platform for fashion dropshipping. Even a fresher like me also able to do my job smoothly because of their customer support. especially the person named "Mia" helped me a lot on my concern.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi BELLATRENDZ, Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

5 / 5 Share

July 5, 2023

i Had some concerns about my account and Allan helped my all the step of the way. very professional....

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Shop With Zess Thank you for your 5-star review! We're thrilled to hear that Allan provided you with professional assistance throughout your account concerns. We're here to help whenever you need us.

5 / 5 Share

July 3, 2023

Had an issue and Czar helped me resolve quickly. She also stayed with me while I confirmed that I was no longer seeing the error. The error was also caused by me in the first place :) Thank you for your help and easy service!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, CenterpeaceHealth Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.