Trendsi: Fashion Dropshipping
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Excellent store, great products, excellent quality clothes and great customer support and services. Special thanks to Gretle that help me with some shipping issues. 100% recommended to install and work for.
Hello DV Clothes Thank you for your glowing review! We're thrilled to hear that you're pleased with our store, products, and the excellent quality of our clothes. We're especially grateful for your acknowledgment of our customer support and services. We're glad Gretle could assist you. Your recommendation means a lot to us. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your support!
Customer Service is great. Angelo did a fantastic job of communicating, including sending videos and screen captures through the chat feature
Hi Harper Landing, We are glad to hear that you had a positive customer service experience with Angelo! Effective communication, including the use of videos and screen captures, can make a significant difference in resolving issues and providing a better overall support experience. It seems like Angelo went above and beyond to assist you, which is always our goal. If you have any more questions or need further assistance, feel free to ask! ❤️
Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.
Hello Illbility Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!
As I launch my first e-commerce store on Shopify, I got stuck in fully understanding the shipping process. I reached out to customer service on Trendsi and Lorie was very responsive and helpful in answering my questions. I'm waiting for delivery of the products to ensure quality and understand the timing, but so far, so good!
Hell, WiseButterfly Shop We're thrilled to hear that Lorie from our customer service was responsive and helpful in addressing your shipping questions. We understand the importance of getting everything right for your first e-commerce store, and we're here to support you every step of the way.
I have made my first sale with the Trendsi application. So far, my experience has been excellent and the communication has been very effective. All my questions have been answered. My last communication regarding the status of the first order was successful. I thank Chette for her quick assistance.
Hello OCEANOS SHOP Congratulations on making your first sale with Trendsi! We're thrilled to hear that your experience has been excellent and that communication has been effective. We strive to provide top-notch support, and we're glad all your questions have been answered satisfactorily. Chette is a valuable member of our team, and we're grateful for her quick assistance in updating you on the status of your first order. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Trendsi, and we wish you continued success with your sales!
Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.
Hello Poetry Tea Dollhouse Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!
Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!
Hi ooo so cute, Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed. All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon). My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see. Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.
Hello The Pink Controller, Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️
Need assistance with setting up my shipping and delivery and Anya was very patient with me. Anya was able to solve my concerns in a very efficient time. Thanks Anya for your excellent service
Hello Zen Allure Beauty®️ You're very welcome! We're thrilled to hear that Anya provided you with patient and efficient assistance in setting up your shipping and delivery. Our team takes pride in delivering excellent service and ensuring our users have a smooth experience. If you have any more questions or need further help with anything, don't hesitate to reach out. Anya and the rest of our support team are here to help you at any time. Thank you for your kind words and for choosing us! We're here to support you on your journey.
Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.
Hello, My Store Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!
Trendsi is amazing. The whole experience has worked wonders for my business. I just sent an email with an updated address, and Allen emailed back very quickly and corrected my customers order right away. Love Trendsi!!
Hello Secrets Fashion Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We will make sure to pass along the compliments to Allan. Please feel free to contact us for anything you need, we are always happy to help. ❤️
Trendsi is a good platform for fashion dropshipping. Even a fresher like me also able to do my job smoothly because of their customer support. especially the person named "Mia" helped me a lot on my concern.
Hi BELLATRENDZ, Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Had an issue and Czar helped me resolve quickly. She also stayed with me while I confirmed that I was no longer seeing the error. The error was also caused by me in the first place :) Thank you for your help and easy service!
Hi, CenterpeaceHealth Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I started using Trendsi about 2 months ago. I have been very pleased with how easy it has been to share products to my Shopify store and the selection of both missy/jr & plus sizing. Today I had a question about a drop ship order and used the chat feature on Trendsi. It was very easy and Mia was extremely timely and helpful. She answered all my questions about tracking a specific order. Great service by Mia!
Hi, Lady Legacy LLC We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I am new to Shopify and Trendsi, but I am so interested in getting my store off the ground and functioning smoothly for my clients...and me. Ha Ha Ha Anyway, I just wanted to write a good note for one of my Managers, Raymart. I was having difficulty altering some product pricing, which I had already pushed to my store. I had a chat with Raymart and within a few seconds, he provided me a solution that saved me from having to remove and re-push to my store via using a bulk edit in the Shopify Admin. How great that was and it saved me hours of work too. Anyway, thank you again Raymart and I hope other shop owners have similar customer service experiences, while working with Trendsi.
Hi "THE HONEY-POT SHOPPE", That's great to hear that you had a positive customer service experience with Raymart at Trendsi! Efficient and helpful support can make a big difference when you're starting and running an online store. It's wonderful that Raymart was able to provide you with a solution to your pricing issue quickly, saving you valuable time and effort. Shopify's bulk editing feature in the admin panel is indeed a handy tool for making changes to multiple products at once. It allows you to streamline your store management tasks and make updates efficiently. It's always beneficial to have reliable customer support and resources available when working with e-commerce platforms like Shopify and this is one of Trendsi's top priorities. If you encounter any more questions or need assistance in the future, don't hesitate to reach out to our customer service team. Wishing you success in getting your store up and running smoothly for your customers and yourself! ❤️
10/7/25: A huge shoutout to Sam for quickly looking into my order issues, well done Sam! 2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!! 8/7/2025: Had a fraudulent order come in, and it was quickly resolved, thank you so much Harold, for your quick action and support!! 8/15/2025: Thank you very much Sam, for helping me quickly navigate customer returns, hoping to receive the product quickly!! Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.
Hi, Fashion Forward Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
Excellent customer service. In fact they answered my question in like 5 minutes. Thank you so much!!
Hi, Michelle's Attic Treasures Gift & Thrift We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Chette was great! First Trendsi order in the books and was unsure on some of the processing. Had a few things I didn't finish setting up and was able to get that completed and confirm order was there and ready to go!
Hi, Pyper and Plum Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!
Hi, June Bugz Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I have been using Trendsi for the first 6 months of 2023, and love the drop shipping products and service they have available. Allen has been a great help in customer support if I have an issue and it is corrected quickly. Also, I use their live area at Dallas Market to create excitement for new items and get a live video in during market. Highly Recommend
Hi,Simply Polished Boutique Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Allan! Please reach out to us anytime, we are available 24/7!
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