Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,636
chart
#302
All reviews
Rating Breakdown
Review RSS Feed
Oct. 28, 2024
Hi Casey's Southern Couture, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing the best service possible. If you ever need anything or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Oct. 28, 2024
Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!
Hi Trenddy Threads, Thank you for sharing your experience! I’m so glad to hear that Harold was able to assist you effectively and provide the support you needed. We strive to deliver excellent service, and it’s wonderful to know that he made a difference. Your feedback means a lot to us, and I’ll be sure to pass along your kind words to Harold. If you need anything else or have more questions in the future, please don’t hesitate to reach out.
Oct. 28, 2024
Harold was exceptional (and fast to respond) and the problem with the store not connecting to the products was resolved and quickly with his great communication! I can only say that the support was very impressive and should I need anything in the future, I would not hesitate to ask!
Hi Lago Body, Thank you so much for your kind words! I’m thrilled to hear that Harold provided you with exceptional support and resolved the issue quickly. We’re proud of our team, and it’s great to know their efforts made a positive impact on your experience. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Oct. 27, 2024
Hi The Pink Doxie, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and it motivates us to keep providing the best service possible. If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Oct. 26, 2024
Had setbacks setting up my store and I had to contact costumer support. It was such an awesome feeling having a real person walk you through the whole process. Thank you Joel for all your help!!
Hi Transierra Jewelry, Thank you for your kind words! I’m so glad to hear that Joel was able to assist you and make the setup process smoother for you. We always strive to provide personalized support, and it’s great to know it made a difference. If you need any further assistance or have more questions as you continue to set up your store, don’t hesitate to reach out. We’re here to help!
Oct. 26, 2024
Joel was amazing!! New to all this and was so helpful!
Hi Pearls7, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and it motivates us to keep providing the best service possible. If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Oct. 26, 2024
I haven't really used the service yet. I am just getting started. I needed some help from customer service though, and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered all of my questions and made the customer service chat easy. Thank you, Joel!
Hi Jewl Essence,LLC, Thank you for sharing your experience! We’re thrilled to hear that Joel was able to assist you effectively as you’re just getting started. Providing quick and helpful support is our priority, and it’s great to know he made the process easy for you. If you have any more questions or need assistance as you continue setting up, feel free to reach out. We’re here to help!
Oct. 26, 2024
Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ and Oz businesses from using the app. You would have thought Trendsi would add this feature before launching a business in those countries? Anya, their customer service representative was lovely though and really helpful 10/10
Hi Egg Ventures, First of all, we would like to thank you for your feedback. Our sincere apologies for any inconvenience. This is never the experience we want you to have. I will make sure to raise your concerns to our products Team and they will reach out to you as soon as possible. It's great to hear that Anya was able to provide helpful support—she’s definitely one of our stars! We’re always looking for ways to make the experience better for our users, so I'd love to hear more about how we can make things smoother for you. Do you have any suggestions on what features or changes would make the product sizing process easier for you? Your input will help us prioritize improvements moving forward. Thank you again for your patience, and I hope we can improve your experience soon! Should you have any questions and suggestions, feel free to reach out to our wonderful support team, Kindly email us at [email protected] . Best Regards, Chette Trendsi Customer Support trendsi.com | Your One-Stop Shop Supply Chain Solution
Oct. 25, 2024
I'm new to Trendsi and already I love the experience. A representative has already called me to welcome me to Trendsi and offered support if needed. Love This!
Hi LOTUS STUDIO, Thank you so much for your wonderful feedback! We’re delighted to hear that you’re loving your experience with Trendsi so far. Our team is always here to support you, and we’re glad to know you felt welcomed. If you have any questions or need assistance as you get started, don’t hesitate to reach out. We’re excited to have you on board!
Oct. 25, 2024
works fine and as expected
Hi Fancy Clothes, hank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and it motivates us to keep providing the best service possible. If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Oct. 24, 2024
I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!
Hi Effies Finds, Thank you for your fantastic review! We’re thrilled to hear that you love Trendsi and find our products easy to use. It’s great to know that Raymart provided such helpful support and made the syncing process clearer for you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!
Oct. 25, 2024
I recently had the pleasure of interacting with Raymart and Harold in the customer service department at Trendsi, and I couldn't be more impressed. Both of them demonstrated professionalism and a genuine willingness to assist, making my experience seamless. They were attentive to my concerns and provided clear, helpful solutions. It’s refreshing to encounter such a dedicated team focused on customer satisfaction. Thank you, Raymart and Harold, for your exceptional service!
Hi LAILANY, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Raymart and Harold. Our team is dedicated to providing excellent service, and it’s wonderful to know that they were able to assist you so effectively. If you have any more questions or need further support, don’t hesitate to reach out. We’re here for you!
Oct. 24, 2024
"I’m a new vendor, and starting something new isn’t always easy. I had several questions, but Lorie has been incredibly helpful. She answered all of my questions, making everything much easier for me. I really appreciate her support."
Hi FamilyThingies, Thank you for sharing your experience! We’re so glad to hear that Lorie has been able to support you as you start your journey with us. Starting something new can be challenging, and it’s great to know that her assistance made the process easier for you. If you have any more questions or need further help, feel free to reach out anytime. We’re here to support you!
Oct. 23, 2024
Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love? Trendsi is an amazing app!
Hi Montret Wow, thank you for the fantastic review! 🎉 We’re thrilled to hear that you’re loving our app, fast shipping, and well-packaged items. Your kind words about our prices and customer service mean the world to us! We’re dedicated to providing the best experience possible, and it’s great to know we’re hitting the mark. If there’s anything else we can do for you, don’t hesitate to reach out. We can’t wait to serve you again soon! 😊
Oct. 23, 2024
Lorie Ligue was helpful in onboarding
Hi, Thank you for taking the time to share your feedback! We’re glad to hear you had a decent experience, but we truly appreciate your insights on what could be better. We’re constantly working to improve, and we’d love to know more about how we can enhance your experience. If you have specific suggestions or issues, please feel free to reach out to us directly.
Oct. 22, 2024
I just spoke with Raymart on Trendi he was extremely helpful and helped me to understand what went wrong and how to fix it. He was patient especially since I am not very tech savvy.
Hi Confidence and Faith, Thank you for sharing your experience! We’re so glad to hear that Raymart was able to help you understand the issue and guide you through the solution. 🌟 His patience and support are exactly what we strive for! If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re here to help you every step of the way! 😊
Oct. 22, 2024
They have a great support, Raymart explained A to Z, great support. Appreciate it!
Hi Sumiland, Thank you so much for your awesome review! We’re thrilled to hear that Raymart provided you with such thorough support from A to Z. 🌟 Your appreciation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Thanks again, and happy to have you with us! 😊
Oct. 22, 2024
I always have a great experience when I have to reach out to Trendsi. Today I had the pleasure to talk with Joel. He was amazing and was able to help me with my inquiry for my customer.
Hi Bright N Beautiful Boutique Thank you for your kind words! We’re so happy to hear that you consistently have a great experience with Trendsi. 🎉 Joel is indeed fantastic, and we’re glad he could assist you with your inquiry. Your satisfaction is our priority, and we’re always here to help! Looking forward to supporting you again soon! 😊
Oct. 22, 2024
I'm a new vendor and working with the customer service team has been amazing! Harold was so quick to respond. He was very professional, quick and thorough responses. I appreciate the collaborative teams at Trendsi!
Hi, Thank you for your fantastic review! We’re so glad to hear that your experience with our customer service team has been amazing. Harold truly goes above and beyond, and we’re thrilled he was able to assist you so quickly and thoroughly. Welcome to the Trendsi community! If you ever need more support, we’re here for you. Happy to have you on board! 😊
Nov. 12, 2024
I had a fantastic experience with Trendsi team, especially thanks to Raymart, Anya, and Dave. They were incredibly supportive, friendly, and professional throughout our interaction. Their determination to resolve my issue promptly was impressive and greatly appreciated. This level of service definitely deserves a 5-star review. Thank you, Trendsi team!
Hi, 🌟 Wow, thank you for the amazing 5-star review! 🎉 We’re absolutely thrilled to hear you had such a fantastic experience with us! Your kind words about [specific detail] made our day! We can’t wait to see you again—be sure to check out [mention something new or upcoming] on your next visit! Keep shining! ✨