Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,636
chart
#302
All reviews
Rating Breakdown
Review RSS Feed
Aug. 16, 2022
I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out. I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.
Hi, The Strawberry Finch We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Aug. 6, 2022
Amazing app and great customer service Gretel was very helpful and responded fast with making adjustments to my order. I would definitely recommend this site.
Hi, Rivet Moore We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!
Aug. 2, 2022
It's my first time using Trendsi and I'll be honest wasn't quite sure how it worked. I looked to chat with someone and TaDa there was someone available. I'm used to waiting hours to ask a simple question that hasn't been answered in FAQ. Lorie help me and she was nice and patient. So far so good!
Hi, House of Peech Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!
July 29, 2022
I appreciate the assistance that Gretle' help me with while using the app. She was very patient and helpful. Again Thank you!
Hi, Dream Wear Clothing Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!
July 19, 2022
Trendsi will do their best to give you their best. Chelle was awesome in answering all my questions in a timely manner. Their customer service is built on professionalism and pleasing their client's.
Hi, Tamyu L'egant & Swaag Boutique We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
July 16, 2022
So far, so good. All I can speak on is the customer service. It's awesome and I just go off the phone with Lorie and she was so very helpful. I do like the fact that they have plus size, where most vendors do not.
Hi, ChicaButikii We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!
June 24, 2022
Je suis hyper contente concernant le Service Cliente! Les filles que j'ai eu (Lee et Hariette) sont incroyable, une rapidité incroyable! Je viens de commencer avec eux pour ma boutique Shopify sur USA ils ont une énormément variété de produits fabuleux!! Le seul petit problème, dommage qu'ils ne livre pas internacional, étant donné que je suis de Suisse!
Hi, Curv'Addict Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to the team. Please reach out again!
June 10, 2022
Trendsy es el mejor aplicacion para vender lamentablemente no hace entrega a otros paises en latino america solo entrega en USA
Hi, promil04 Thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. We are currently working on how we can improve our International Shipping, we will resume as soon as we have a better process to deliver outside USA. Please continue to reach out to our amazing customer support team whenever you need help.
June 9, 2022
I love the products they offer. Two reasons I'm not giving 5 stars. the Shipping time on some products are two long and they don't offer men's. Their support staff is great and they always reply to you super fast. Today i worked with Hazel and she was amazing. I would definitely Recommend them. Thank you Hazel.
Hi, For us B'Tique We're glad to hear that Hazel was able to help you. While men's clothes aren't available yet, you have nothing to worry about. Trendsi loves to innovate to perfectly fit our dear seller's needs. We appreciate your patience with us and feel free to reach out again should there be anything else we can help you with.
June 2, 2022
I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.
Hi, boutiqueonthecreek We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
May 7, 2022
good rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Hi, HAMOODO Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛
April 29, 2022
This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner
Hi, Divine & Reach Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!
April 29, 2022
I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
April 21, 2022
Lorie answered my questions and was very helpful. I asked her a lot of questions and she was patient.
Hi, Jeakesona's Boutique Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.
April 8, 2022
Their Help center has real person answering inquiry and very helpful. It resolve one of my concern which change it from old owner to my account.
Hi, Nicole Luxuries Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!
April 18, 2022
Great quality products, out of the samples I ordered. I really hope they get more accessories and maybe mens items. I had good assistance from Mia on finding my shipment. I hope in the future maybe shipping can be improved because I am currently waiting for samples I ordered 2 weeks ago, considering it is marketed as for US based stores also.
Hi, Distinct Findz Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. Please reach out to us anytime you need help!
April 1, 2022
The response team is very helpful. Angelo answered all my questions, and offered helpful information.
Hi, LaylaBella Boutique We are still a work in progress and we strive hard to ensure we are providing only the best for our dear sellers like you. We appreciate your feedback and let us know if there's anything else we can help you with.
Jan. 31, 2023
I just added this app to my store. I had many questions and Gretle patiently answered each one of them. I give it a 4 star because I have not processed an order from the app. I do love the style selections and hope it will be a positive to my shop. Update. It's been almost a year now and the app is great to find nice selection for my shop. Lorie was awesome today in trying to get tech support to see why the quantities wasn't downloading with the items. So far so good. The samples I ordered previously were on point as well. I appreciate the prompt customer service.
Hi VIZORRE FASHIONS AND DESIGNS, Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛
March 9, 2022
I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!
Hi Blooming Lotus Boutique LLC, Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so! If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛
March 1, 2022
Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.
Hi, A.B.M.S.SHOP We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime should there be any concerns! 💕