Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,444
chart
#162
All reviews
Rating Breakdown
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July 16, 2022
So far, so good. All I can speak on is the customer service. It's awesome and I just go off the phone with Lorie and she was so very helpful. I do like the fact that they have plus size, where most vendors do not.
Hi, ChicaButikii We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!
June 24, 2022
Je suis hyper contente concernant le Service Cliente! Les filles que j'ai eu (Lee et Hariette) sont incroyable, une rapidité incroyable! Je viens de commencer avec eux pour ma boutique Shopify sur USA ils ont une énormément variété de produits fabuleux!! Le seul petit problème, dommage qu'ils ne livre pas internacional, étant donné que je suis de Suisse!
Hi, Curv'Addict Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to the team. Please reach out again!
June 10, 2022
Trendsy es el mejor aplicacion para vender lamentablemente no hace entrega a otros paises en latino america solo entrega en USA
Hi, promil04 Thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. We are currently working on how we can improve our International Shipping, we will resume as soon as we have a better process to deliver outside USA. Please continue to reach out to our amazing customer support team whenever you need help.
June 9, 2022
I love the products they offer. Two reasons I'm not giving 5 stars. the Shipping time on some products are two long and they don't offer men's. Their support staff is great and they always reply to you super fast. Today i worked with Hazel and she was amazing. I would definitely Recommend them. Thank you Hazel.
Hi, For us B'Tique We're glad to hear that Hazel was able to help you. While men's clothes aren't available yet, you have nothing to worry about. Trendsi loves to innovate to perfectly fit our dear seller's needs. We appreciate your patience with us and feel free to reach out again should there be anything else we can help you with.
June 2, 2022
I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.
Hi, boutiqueonthecreek We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
May 7, 2022
good rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Hi, HAMOODO Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛
April 29, 2022
This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner
Hi, Divine & Reach Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!
April 29, 2022
I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
April 21, 2022
Lorie answered my questions and was very helpful. I asked her a lot of questions and she was patient.
Hi, Jeakesona's Boutique Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.
April 8, 2022
Their Help center has real person answering inquiry and very helpful. It resolve one of my concern which change it from old owner to my account.
Hi, Nicole Luxuries Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!
April 18, 2022
Great quality products, out of the samples I ordered. I really hope they get more accessories and maybe mens items. I had good assistance from Mia on finding my shipment. I hope in the future maybe shipping can be improved because I am currently waiting for samples I ordered 2 weeks ago, considering it is marketed as for US based stores also.
Hi, Distinct Findz Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. Please reach out to us anytime you need help!
April 1, 2022
The response team is very helpful. Angelo answered all my questions, and offered helpful information.
Hi, LaylaBella Boutique We are still a work in progress and we strive hard to ensure we are providing only the best for our dear sellers like you. We appreciate your feedback and let us know if there's anything else we can help you with.
Jan. 31, 2023
I just added this app to my store. I had many questions and Gretle patiently answered each one of them. I give it a 4 star because I have not processed an order from the app. I do love the style selections and hope it will be a positive to my shop. Update. It's been almost a year now and the app is great to find nice selection for my shop. Lorie was awesome today in trying to get tech support to see why the quantities wasn't downloading with the items. So far so good. The samples I ordered previously were on point as well. I appreciate the prompt customer service.
Hi VIZORRE FASHIONS AND DESIGNS, Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛
March 9, 2022
I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!
Hi Blooming Lotus Boutique LLC, Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so! If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛
March 1, 2022
Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.
Hi, A.B.M.S.SHOP We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime should there be any concerns! 💕
Feb. 13, 2022
Trendsi continues to keep making improvements to their service. It is definitely a great option for anyone that wants to try dropshipping. Gretl, one of their CS reps quickly replied to my question about product sizing
Hi, BouBash Trendsi is still a work in progress and we continuously strive to make sure our dearest sellers would be successful in their business. Don't hesitate to reach out again should you have any concerns.
Jan. 25, 2022
Estoy comenzando con app y esta muy bonita, me aclararon todas las duda Whitney fue muy atenta y contesto todas mis pregunta. Estoy enamorada de la pagina..
Hello Black Styling, We appreciate your review and glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Whitney. Please reach out again anytime! 💛
Jan. 14, 2022
May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.
Hi Foxy Lou's Boutique, Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!
Dec. 20, 2021
I just downloaded this app and started looking around and asking alot of question. Ms. Lee was very responsive and I felt she really wanted to get my questions answered. i will follow up once I order my samples
Hello HOODGRIND Apparel, Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!
Nov. 25, 2021
CONS: I would love to give Trendsi a 5 star but I gave a 4 because they offer international shipping (outside of the USA) but don't offer returns/exchanges globally other than USA. That makes it challenging selling globally especially being based in Canada. I have spoken to Lee (customer service rep) about it and they said they are working on offering returns/exchanges globally. I hope this will happen soon because I don't want to switch suppliers and it will also improve business for both Trendsi and others. They also don't offer private labeling and custom packaging but they are in the works of it. Hope that doesn't take long as well. Inventory sells out too quick. They don't have enough as a dropshipping company so i am always having to add new items everyday. It takes too long to add products in my Shopify platform as you'd have to add them individually but it is still fairly easy. Just a click and it's added. Hopefully they will add a system where multiple items can be chosen. Shipping time out of the USA is 2 to 3 weeks. PROS: Outstanding customer service. They are always there when I need them. I love the fact that they have a chat system on their website rather than texting me as other dropshippers do. Lee and Gretel have been very kind, patient and full of information. They provide clear photos, accurate product descriptions, sizing and material information. This is huge for me because it takes a lot of time to sort photos and write descriptions. They make it easy. I am very happy with this as other companies don't provide the right information and clear photos. Their website is very organized and easy to use. It is 100% user friendly. Trendsi is great for anyone starting out in the USA and only targeting USA. Once they start offering returns and exchanges globally, I will definitely rate them a 5 star. Everything else is great and I am happy to continue business with Trensdi.
Hi NEILA & CO., As a new company, we really appreciate your valuable feedback! A few things we want to clarify: 1. Since we are still in the beta testing phase of international shipping, we are unable to accept returns for those items until we have a solid system in place. We appreciate your understanding of this! 2. Private labeling is also in the beta testing phase and if you would like to apply, please fill out this form- https://bit.ly/3HU9irB 3. We are always restocking especially when it is a hot selling product and have new arrivals M-F. Restock notifications are coming VERY soon so you can easily keep track. 4. If you create Trendsi collections, you can first add products to a Trendsi collection and then add the entire collection to Shopify in bulk. This should save you a lot of time. For more info, please see this help article- https://help.trendsi.co/knowledge/add-products-and-set-pricing Your time and feedback is greatly appreciated. Please don't hesitate to reach out to our support team should you have any more questions or concerns :)