All reviews

Rating Breakdown

  • 5
    95% (3,472 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

Sept. 24, 2023

AMAZING customer service. Gretle was super helpful at helping me figure out how to properly submit an order from my shopify website and locate 2 other orders. She was super quick and responsive. This has made me feel very secure in building an online boutique with the help of Trendsi.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Boog & Wink, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're here to support you every step of the way in building your online boutique. If you have any more questions or need assistance, feel free to reach out. Happy selling! 🛍️🌟

5 / 5 Share

Sept. 24, 2023

Gretel was very knowledgeable and helpful regarding my issue. She was able to get the info I needed to feel at ease about my purchase. Thank you Gretel ☺️

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello NGAMI FASHION, Thank you for your kind words! We're delighted to hear about your positive experience with Gretel. If you have any further questions or need assistance in the future, feel free to reach out. 😊

5 / 5 Share

Sept. 24, 2023

Trendsi has incredible customer support. I love the fact that you can reach them 24/7. Maria in customer service is extremely knowledgeable, friendly, and was quick to help answer my questions thoroughly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Dash Of Sparkle Boutique, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer support, especially Maria, to be knowledgeable, friendly, and efficient. We're committed to providing top-notch service 24/7. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!

5 / 5 Share

Sept. 24, 2023

I recently had the pleasure of interacting with customer support team, and I must say, it was an exceptional experience. In an age where customer service often falls short,has truly set a gold standard for how businesses should treat their customers. Thankyou CHETTE to making the experience and onboarding smooth

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Trend Archives, Thank you for your kind words! We're delighted to hear about your exceptional experience with our customer support team. We're committed to providing top-notch service, and it's great to know that we've met your expectations. We'll make sure to pass on your appreciation to Chette for making your onboarding process so smooth. If you ever need assistance in the future, don't hesitate to reach out. ❤️

5 / 5 Share

Sept. 24, 2023

Gretle was very helpful and patient when answering my questions.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Dama Boutique, Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Sept. 23, 2023

I spent many hours reviewing dropship suppliers before finalling choosing Trendsi for my store and so far I'm glad I did. I've just begun adding trendsi products to my store so I haven't had a lot of time working with the app personally. I would like to add a shout out to Chette with Trensi support though who did a great job (on a Saturday) personally answering my questions about how to include video clips in my store. This was my first experience asking Trendsi for support and I wasn't dissappointed. Thanks again Chette !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Louis The Hatter, Thank you for sharing your positive experience with Trendsi! It's great to hear that Chette provided you with helpful support. We're glad you chose us for your store. If you have any more questions, feel free to reach out. Happy selling! ❤️

5 / 5 Share

Sept. 22, 2023

I am still new to drop shipping and the representative Gretle Altavano made it so easy and was very helpful and professional, I am glad I made the choice to use Trendsi.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello SO WITHIN, SO WITHOUT LLC, Thank you for sharing your experience! We're delighted to hear that Gretle provided you with excellent support and made your drop shipping journey smoother. Welcome to Trendsi, and we're here to assist you every step of the way! ❤️

5 / 5 Share

Sept. 21, 2023

Gretle with Trendsi is amazing. She is super kind and works fast! Best customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Boutique Blush, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Gretle and Trendsi. We're always here to provide you with the best customer service possible. If you have any further questions or need assistance, feel free to reach out. We appreciate your support! 🥂

5 / 5 Share

Sept. 21, 2023

I love the App, the beauty of the products, but best of all you get a human anytime you need assistance. Gretle helped me settle my log in issue with my multiple emails and I was feeling frustrated but she was so helpful. She was patient and kind and she helped me get everything in order. 5 star customer Service ! You are not alone with this drop shipper.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello YouAreSoGood, Thank you so much for your kind words! We're thrilled to hear that you love the app and our products. We're especially proud of our dedicated support team, and we're delighted Gretle was able to assist you effectively. Your satisfaction is our priority. If you ever need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! 🌟

5 / 5 Share

Sept. 21, 2023

Dave, Very helpful, understanding of my questions, very professional and courteous. completly helped. Thanks Wendy

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello City Girl Curvez Boutique, Thank you for your kind words! I'm glad to hear that you found our assistance helpful and professional. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Sept. 21, 2023

Czar was very helpful! Thank you so much ❤️

Using app

2 months

Total reviews

20

Average rating

4.8

Developer Reply

Hello Serenity, You're welcome! We're delighted to hear that Czar was able to assist you. If you have any more questions or need further assistance, feel free to reach out. Have a great day! ❤️

5 / 5 Share

Sept. 21, 2023

The customer service was great. I dealt with Mia as it relates to changing and order and she responded soooo fast I was impressed

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Phenomenal finds, Thank you for your kind words! We're delighted to hear that you had a positive experience with Mia and our customer service team. We always strive to provide prompt and efficient service. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business! ❤️

5 / 5 Share

Sept. 20, 2023

The Trendsi customer support is helpful and responds quickly. Anya helped resolve my concern within the hour. My experience has been great so far.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello CurlyGirlMoji, Thank you for sharing your positive experience with our customer support team! We're glad to hear that Anya was able to assist you promptly. We're committed to providing excellent service, and we're delighted that you're having a great experience with Trendsi. If you have any further questions or concerns, feel free to reach out. We're here to help! ❤️

5 / 5 Share

Jan. 23, 2024

Allan was able to assist me quickly! He was very straight to the point.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello opallier, Thank you so much for your kind words! We're thrilled to hear that you love our app and had a great experience with Raymart. We're always here to help with any of your needs. Happy droshipping! 😊

5 / 5 Share

Sept. 20, 2023

I am just starting my dropshipping business with Trendsi. I have had to contact customer support a few times with my questions and someone always gets back to me on chat very quickly. Yesterday I needed help getting my shipping set up in Shopify and Dave from Trendsi went above and beyond to help me out. It's scary to do it by yourself and the support you get from Trendsi makes it so much easier and you don't feel so alone!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Krazy Heart Designs Boutique Congratulations on starting your dropshipping business with Trendsi! We're thrilled to be a part of your journey, and we appreciate your kind words about our customer support. Dave and our team are here to ensure that you have all the assistance you need. We understand that starting a business can be daunting, but you're never alone with Trendsi. If you ever have more questions or need further help, please don't hesitate to reach out. We're here to make your journey as smooth as possible!

5 / 5 Share

Sept. 23, 2023

Czar is always eager and quick to help, wonderful support for a small business owner! I also worked with Maria who provided insight to resolve issues with my TikTok shop.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Sunflower Studio Thank you for your kind words! We're delighted to hear that Czar has been consistently eager and quick to assist you. Supporting small business owners is a priority for us, and we're here to help whenever you need it. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your business every step of the way!

5 / 5 Share

Sept. 19, 2023

Anya was a lot of help! I was afraid that I could not fulfill an order for one of my 1st customers. She was friendly, thoughtful, and thorough. Thanks to her patience, she helped calm me down before I let my frustration get to me. I look forward to continuing doing great business with Trendsi

Store

CrissiJ

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello CrissiJ Thank you for sharing your experience with us! We're delighted to hear that Anya provided you with friendly, thoughtful, and thorough assistance when you needed it most. We understand that fulfilling orders can be challenging at times, and we're glad that Anya's patience helped you navigate the situation. We're here to support you in your business journey, and we look forward to continuing to do great business with you as well. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

Sept. 18, 2023

So far Trendsi has been AMAZING. I have spoken to several reps at this company and all have been wonderful, especially Raymart. The helpful tips and suggestions to better my experience has made all the difference. I haven't had to wait more than 30 min for an email reply yet. This kind of customer service is unheard of in today's world. They deserve 5 Stars across the board in all areas, especially syncing to my Shopify account. It is the easiest process out of all the other dropshippers I have used. I do hope in the near future they add more product's to their accessory area as well as SHOES! Not much of a selection on either and that would be a major plus for my business because I like to stick with 1 company instead of going with several people. I cannot wait to see how far I go in the online boutique industry using Trendsi.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Happily Ever Atchison Shop Co., Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and the exceptional service provided by our team, especially Raymart. We're constantly working to improve and expand our product offerings, so your feedback about accessories and shoes is greatly appreciated. We're excited to continue supporting your online boutique business and can't wait to see your success with Trendsi. If you have any further suggestions or questions, feel free to reach out. Thank you for being a valued part of our community! ❤️

5 / 5 Share

Sept. 18, 2023

I was having multiple questions with regards to shipping rates, zones, origin and its setup. Chette has been super prompt explaining all of my questions in detail. She even guided me through setup. She was very friendly, helpful and patient with everything I needed help with.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello StoriaFashion, Thank you for sharing your positive experience with Chette! We're delighted to hear that she provided you with excellent support and went above and beyond to assist you with your shipping questions and setup. We're proud to have her on our team. If you have any more questions in the future, feel free to reach out. We're here to help!

5 / 5 Share

Sept. 17, 2023

Maria was fantastic today!! Once again trendsi customer service team is outstanding!! I couldn't do it without them!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello ShannonsChiqueBoutique, Thank you so much for your kind words! We're thrilled to hear that Maria and our customer service team were able to provide you with outstanding support. We're here to help anytime you need us! ❤️