All reviews

Rating Breakdown

  • 5
    93% (1,331 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 88% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2023

Chette was awesome. Most prompt responses I've ever gotten with an app team. I hope I have her every time!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, shopjaxfashion.com Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Chette! Please reach out to us anytime, we are available 24/7!

5 / 5 Share

March 20, 2023

I had a problem this morning, adding an item. Raymart was awesome and helped me. Thank you so much and being patience with me.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, nancy-primrose Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Raymart and please do not hesitate to reach out again anytime you need help.

5 / 5 Share

March 19, 2023

Thanks Czar & Allan for your assistance installing the app and answering my questions. So far this app has exceeded my expectations. It is very easy to use, and the product listings and photos are very clear and professional. The time it takes to set up my store is like nothing compared to other apps.

Using app

About 17 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hi, Beach Rose Co. Thanks so much for your review! We're delighted that you like using Trendsi so far and that Czar & Allan were able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

5 / 5 Share

March 17, 2023

Gretle is one of the most pleasant customer support person I've had to deal with. She understood the issue and it was resolved in a flash! But not only that, Gretle made me feel that Trendsi is the company of choice when it comes to a fashion dropshipping app for your business. Thank you Gretle!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Pursued Shop Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

5 / 5 Share

March 17, 2023

Angelo was awesome to speak with. He was helpful and provided complete answers to my questions. Thank you so much.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Beyond Style By Mo We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Angelo. Our CS team is always here to assist you anytime you need it.

5 / 5 Share

March 16, 2023

Mia responded very quickly to my questions and got my issue resolved right away. This has been extremely easy to use, they literally do everything for you!

Using app

About 3 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hi, Tea-Shirt Shoppe Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia ❤️

5 / 5 Share

Dec. 5, 2024

January 13th, 2024 I has been a great year with Trendsi! I spoke today to Harold about adding products to TikTok Shop. He let me know which items to add and the shipping, which was a concern for me. I'm very excited about the future with this company and hope together we can become a great success! Thanks Trendsi/Harold! I have come across this app in my journey to find suitable manufacturers. I got a welcome email almost immediately. I ended up having difficulty getting the products to add to my store. I reached out to Customer Service and spoke to Mia. She was excellent in helping me figure out my issue and get it resolved. I'm grateful that she was there. I am now free to add things, and hope it takes my store to the next level! Let's Go Trendsi!!! December 5, 2024 I have made it to the end of the year and still have been using Trendsi as my main manufacturer. They still supply excellent service and fast delivery. I would recommend them to everybody who requires good quality clothes. This is the company you are looking for.

Using app

Over 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Hi, Rochelle's House LLC Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. ❤️

5 / 5 Share

July 7, 2023

I was having issues with connecting my store and had the pleasure chatting with chette! she was very helpful. With her help, I was able to connect my store. Thanks again, Chette! My interaction with Trendsi's customer support was exceptional, specifically with a representative named Czarina, who was diligent, patient, and extremely helpful. I had an issue with a package that hadn't arrived on time due to an incorrect address and shipping confusion. Despite the complexity of the situation, Czarina was able to navigate it with professionalism and grace. The communication was clear and timely, with Czarina taking the time to understand the issue and providing me with accurate information regarding the status of my package. She guided me through the steps to resolve the issue, even going so far as to recommend contacting USPS directly for the most up-to-date information on the package. When the issue of overnight shipping arose, she was forthcoming about the policy, and went out of her way to clarify the terms and conditions associated with overseas orders. I found this transparency refreshing and it enhanced my trust in Trendsi as a company. Moreover, when it was found that there was indeed a mistake on their part, Czarina promptly offered a refund and store credit, showcasing the company's dedication to customer satisfaction. This willingness to acknowledge and correct errors is a testament to Trendsi's commitment to quality service. I'd like to extend my gratitude towards Czarina, who turned a potentially frustrating situation into a positive customer service experience. Her empathy, politeness, and proactive problem-solving approach were commendable, and I'm more than happy to leave this positive feedback. Overall, I highly recommend Trendsi not only for their excellent products but also for their outstanding customer service. Their team truly understands the meaning of customer satisfaction and goes above and beyond to ensure it. Thank you, Trendsi, and a special shout-out to Czarina for her amazing support!

Using app

4 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, Opulence Empórion Thank you so much for your sweet review. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you have any questions/concerns.

5 / 5 Share

March 15, 2023

I like Trendsi because they are super easy to use. Unlike many other drop shippers where you have to do numerous steps in order to incorporate their items into your store(s), which isn't the case with Trendsi. I needed assistance, because I wasn't able to add items to my stores. I went to the chat option and a rep by the name of Lee quickly determined what the issue was, advised me on what to do, I did what she recommended, and it fixed the issue. Their prices aren't too bad either. I would recommend them as a drop shipper. Added note: I wish I could know from experience what the shipping turnaround is when customers place orders, but from what I have seen from other reviews it doesn't seem that long. So, I am hoping the same with my customers as well.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Styled With An Edge We appreciate your heavenly review and We'll make sure to pass along the compliments to Lee and please reach out anytime if you need help! 💛

5 / 5 Share

March 13, 2023

The customer service is fast and easy! I needed help with an order and Mia was very helpful and fixed it with no problem!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Bella Shore Boutique Your review made our day. MIa is indeed a rockstar, we are glad she was able to help you and we will make sure to pass along the compliments to her. Please don't hesitate to reach out again anytime. 💛

5 / 5 Share

March 12, 2023

Hi There! Just love to acknowledge how Trendsi dropshipping company makes my small boutique so easy & efficient! I’ve been with them for 3 months long and so far I’m very happy with their products, lots of sizes available, fresh products everyday, new men’s collection will be added soon, Yay! , easy navigate e-commerce system, pretty much all the customer service I talk or message to at the chat box was very helpful! And also , especial thanks to Gretle, who informed me about the quality inspection they did to one of my customers order recently, I’m very impressed how honest they are and told me ahead about the situation! Amazing customer service! Thanks again Trendsi!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

I had a problem signing into my account and Mary was very helpful in getting me back on in a very prompt time

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2023

Mary was very patient and helpful guiding me every step of the way. Waited with me while I was in the process of filling out important info for my Google Merchant Account

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2023

I had a question about an order and Greti answered within seconds of me sending the email. She was absolutely wonderful. I love Trendsi!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ranch and Famous, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

5 / 5 Share

March 3, 2023

Chette was great- super fast and very helpful. Customer Service with bTrendsi is top-notch and is A+ all the way!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Boutique'd by LeeLee, Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

5 / 5 Share

March 3, 2023

When I started my business I needed product to start my business and didn’t want traditional Drop shipping due to quality and shipping time issues. A friend told me about Trendsi. I ordered a few products to test and was pleased with what I had ordered. I will say that the products shipping from the USA seem to be better quality in my experience. So I always search their USA inventory. Their customer service is fast to respond as well and that a huge plus! Gretle and many others have been very helpful and responsive in any situation. So thank you Trendsi! You are helping me grow until I can get my own brand!!

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Crimson Soul Boutique, Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

5 / 5 Share

March 1, 2023

I had a questions about my sample order. One item came right away. My other orders had not shown up yet both ordered at the same time. Gretle looked up my order gave me an update. Let me know it would be escalate to there team and find out why it go delayed. I love the quick response time, there customer support staff are very knowledgable and helpful.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi Sinful You Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!

5 / 5 Share

Feb. 27, 2023

The customer service is phenomenal. Always a quick response, top-notch and thorough. I had an issue today and within minutes of hopping onto the chat Raymart was able to troubleshoot my issue, walk me through correcting my errors and had great follow up ensuring I was well taken care of. I personally select the products I know are quality brands, quick shipping and I can feel confident in offering our customers. It's been a great resource to add additional styles and sixes for our customers. Thank you again Raymart for your exceptional assistance today!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi 2PMStyle, Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

5 / 5 Share

Feb. 27, 2023

I am new to this site and the staff have been so kind and helpful. I would recommend to all newcomers. I have asked questions about my website, and they helped with that as well. love this company! as for the products I have ordered a few items and find the quality of the items I've purchased to be really good. I am planning to have inventory shipped to me next and labeled inhouse. Thank you from Hookedonclothes.com owner Karen Tucker

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi HookedOnClothes Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

5 / 5 Share

Feb. 24, 2023

Thank you, Lorie, for your amazing customer service! She got straight to the point and without hesitation resolved my problem!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Esmi’s Vogue Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!