All reviews

Rating Breakdown

  • 5
    95% (1,310 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,234)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2023

8/27/23 - Anya is FABULOUS! I had an issue that she thoroughly walked me through until we figured it out. It was a user-error and once Anya realized what it was, I was able to correct the problem. THANK YOU SO MUCH! Highly Recommend. 3/16/23 - Angelo in customer service was very knowledgeable and helped with an issue I created. He was very understanding and walked me through the steps to correct the problem. Thank you, Angelo! Everyone is customer support is very friendly and helpful. Gretie helped me twice today already and she was so helpful and patient with answering my questions. Chette in customer service was very helpful and answered all of my questions about the return process. Thanks so much.

Using app

9 months

Total reviews

45

Average rating

4.6

Developer Reply

Hi,VacationGrabs We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Chette. Please reach out again anytime! 💛

5 / 5 Share

Dec. 8, 2022

This was a very quick and easy process. I was able to find quality products that sold quickly. The customer support chat was very quick to respond and clarified my questions. Super Easy. Thank you Gretle!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, nikdanger We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

5 / 5 Share

Dec. 7, 2022

Excellent and fast service. Vince helped me to make some corrections on my order very quickly. Love all from Trendsi!!!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi, NeoKira Unlimited Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

5 / 5 Share

Dec. 6, 2022

I have had the pleasure of reaching out to Trendsi chat support a couple of times today, and both instances were very satisfactory. Both Hazel and Chette were prompt, clear, and efficient with their responses, fielding a variety of newcomer questions. Looking forward to doing more with this app and Trendsi.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Harley Butler Trading Company Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

5 / 5 Share

Dec. 2, 2022

I just downloaded the app and connected it to my store and was having issues viewing anything. The customer service that I received was phenomenal, she went above and beyond to help me. My phone on my phone ended up being the issue as to why i couldn't view anything and I was walked thru it all. 100% satisfied customer here so far, thank you

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Holly's Boutique Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

5 / 5 Share

Nov. 30, 2022

The chat feature is awesome. I spoke with Mia tonight. She delivered great customer service. She took care of my concerns quickly.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, E&V's Deals We love your review and we agree with you, Mia is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

5 / 5 Share

Nov. 28, 2022

Lee was super helpful with a lost package we had! The app itself has had great improvements over the last 4 months and we really enjoy it!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Tidal Salt Co Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

5 / 5 Share

Nov. 27, 2022

I had to update my phone number for my account after deleting my account. Trendsi support responded almost immediately. Allen the support specialist, helped me greatly get back up and running. I would recommend Trendsi just on the customer support alone. It helps a lot for someone just starting their new business endeavor. Highly recommend!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Zahir House of Fashion Allan really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

Nov. 26, 2022

Chet on customer support was amazing. Helped me immediately. She was quick to respond and didn't have to wait.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Lizzie’s Boutique Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

5 / 5 Share

Nov. 22, 2022

As an entrepreneur I'm in love with Trendsi, there are soo many products and categories for my fashion business. My experience with Trendsi support was amazing cause I got the answers to my questions in minutes, Lorie thanks for your assistance. I Highly recommend this app if your starting or if your in the fashion business already like me :)

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Luxury Sunset Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

5 / 5 Share

Nov. 21, 2022

Gretle was very helpful with the status on my order. Thank You Gretle for the good customer experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Anek Styles Thank you for your review! We are very happy that we could help, and we hope to bring you more features and better services in the future. Please feel free to reach out any time.

5 / 5 Share

Nov. 19, 2022

I've used this app and it has really increased my online sales. I purchase samples to have in the store so customers can see the quality, sizes, and purchase off the rack if they want. I had an issue with one dress that I received that had a twisted fabric piece sewn. Gretle replied back by email within 10 minutes, I sent pictures, and the item was promptly refunded within an hour. I really appreciate the great customer service and ease of interfacing with Shopify. It definitely lets me try some more adventurous pieces without fear of being stuck with inventory that doesn't sell!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, True Betty Boutique We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! We will make sure to pass along the compliments to Gretle! Please don't hesitate to reach out if you have any questions or concerns.

5 / 5 Share

Nov. 18, 2022

My rep Angelo was great. Efficient, knowledgeable and professional. Only thing I could mention is quicker response times. Although, that could be system delay that's out of a rep's control.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, PhashionJem Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Angelo ❤️

5 / 5 Share

Nov. 17, 2022

I absolutely love working with Trendsi! Hazel is amazing and communication is swift. I appreciate how they are readily available to help with any questions that I have.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, The Royal Court Fitness Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

5 / 5 Share

Nov. 16, 2022

I had a great experience with Trendsi Support, helped me with my customer's package on the way and helped me immediately to all my questions. Thank you Lee for all your help I so appreciate it!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, mywishco.com We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

5 / 5 Share

Aug. 25, 2024

Trendsi is a life-saver. It is always updating inventory. Perfect for selling to a market that looks at inches rather than centimeters. The support staff is friendly and very helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Classy Stella Your review made our day and we'll make sure to pass along the compliments to Gretle! Please don't hesitate to reach out again anytime. 💛

5 / 5 Share

Nov. 12, 2022

Trendsi is amazing…I can always get the help I need immediately. I also love the product trainings! Trendsi working with Shopify has simplified my life!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Trunk Show Diva - The Collection Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊

5 / 5 Share

Nov. 12, 2022

i came across this app and added it to my store. however i had some clarification and went into the direct chat with Lhirose. Frankly, the first step is fantastic and i'm pretty sure this app and the services would be great. I'm looking forward to start adding products to my store. Thank you Lhirose.

Using app

33 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi, purple galley Thank you so much for leaving us your review and we are so glad that Lhirose was able to help you! We'll make sure to pass along the compliments to her to put a smile on her face 😊 If you need help, we are here for you 24/7!

5 / 5 Share

Nov. 12, 2022

Trendsi the best, Customer service amazing, Thank you MIA, Trendsi the best, Customer service amazing, Thank you MIA,

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Sophiareneboutique.com We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! ❤️

5 / 5 Share

Nov. 10, 2022

Very user friendly. That is key to a drop ship company. Customer services normally replies within a few mins if you need help

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dream Chasers Boutique Thank you so much for taking time out of your day to leave us this sweet review! Please do not hesitate to reach out to our amazing 24/7 customer support! 😊