All reviews

Rating Breakdown

  • 5
    95% (3,473 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

Aug. 30, 2023

BY FAR the best dropshipping experience on the web. Trendsi not only has fantastic product imaging, a consistent drop schedule and personalized branded packaging, but their support team is amazing. I interact regularly with their support people and they are always quick, kind and extremely helpful which is not the case with most retailers! Special kudos to Dave for always answering my odd and specific questions SO QUICKLY so I can get back to selling! Love Trendsi!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Threads With Intention, Thank you so much for your glowing review! We're thrilled to hear that you've had the best dropshipping experience with Trendsi. Our team takes pride in providing excellent product imaging, a reliable drop schedule, and personalized branded packaging. We're especially proud of our support team, and it's wonderful to know that Dave has been so quick, kind, and helpful in addressing your specific questions. We appreciate your business and look forward to helping you succeed in your selling endeavors. Thanks for choosing Trendsi! 🚀 #HappyDropshipping

5 / 5 Share

Aug. 29, 2023

I was having some issues today with my TikTok Shop. Being pretty new to ecomm, I jumped the gun a bit and thought, since Trensdi has been amazing integrating into my Shopify store that everything would integrate the same with my TT Shop. I quickly learned after an order was placed that wasn't so much the case. I hit the chat button in a panic thinking I wouldn't get a response; Being after business hours. Maria quickly picked up the chat. She was such a breath of fresh air, helping me understand better and walking me through what I needed to do on my TT Shop. She also sent me some pointers on what to do when I get orders through there instead of my Shopify site. She truly saved my day. Kudos to Maria!!!

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello House of Sass, Thank you for sharing your experience! We're glad Maria could help you out and provide the guidance you needed. We're here to support you every step of the way with your TikTok Shop. If you have any more questions or concerns, don't hesitate to reach out. We appreciate your patience and understanding as you navigate the world of e-commerce. ❤️

5 / 5 Share

Aug. 29, 2023

I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Belle Nails & Boutique, Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!

5 / 5 Share

Aug. 29, 2023

Have had this app for about 4 months now and so far I love it. I had just a general question about one of my orders and the chat box made getting the answer very easy. Mia helped me, she responded within seconds and was very friendly and helpful!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Olive-Street, Thank you for your positive feedback! We're thrilled to hear that you've been enjoying the app and that Mia provided you with quick and friendly assistance. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Aug. 29, 2023

Wonderful app with top notch customer support. Thank you so much Mia, for giving me clear understanding on how to set up the pricing rule. Also, big thank you to Allan who has been walking me through every step of the process. So kind, patient and helpful.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello DebStella, Thank you for your kind words! We're thrilled to hear that you're enjoying our app and receiving excellent customer support from Mia and Allan. If you have any more questions or need assistance, feel free to reach out. We're here to help! ❤️

5 / 5 Share

Aug. 28, 2023

Love the app, Anya was super helpful in resolving questions and was thankful for her assistance. The improvements of this app just keep getting better and better and am so thankful I came back to see the new updates. My store is loaded.. thanks Trendsi and Thank you ANYA!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Lisa32 Shop, Thank you so much for your kind words and support! We're thrilled to hear that you're loving Trendsi app and finding it even better with each update. We're here to make your experience top-notch, and we're glad Anya could assist you. Your store's success means a lot to us. Thanks for choosing Trendsi! 🚀

5 / 5 Share

Aug. 27, 2023

We have been using Trendsi since around February 2023 -- The customer service is absolutely amazing!!! Integration and editing is so easy -- it's the best way to offer dropshipping! The product quality is great and our customers are happy with the shipping times. Our customers also love that we are able to offer HUNDREDS of more options for reasonable prices. Customer service rep Gretle was such a great help to us when we needed it!! 10/10 definitely satisfied with her customer service, knowledge, and willingness to help resolve our issue.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hello Lilly Creek Boutique, Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Trendsi. We're glad to know that our customer service, integration, editing, and product quality have met your expectations. We'll make sure to pass on your compliments to Gretle as well. Your satisfaction is our top priority, and we're here to assist you whenever you need us. ❤️

5 / 5 Share

Aug. 27, 2023

I just started a dropshipping store and I needed some assistance with general questions regarding trendsi return policy and procedure. I just wanted to be familiar with the process in case i needed to process a return in the future. Gretle was incredible! very knowledgeable, her guidance has helped me tremendously.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Style Sense, Thank you so much for your kind words! We're delighted to hear that Gretle was able to assist you effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! ❤️

5 / 5 Share

Aug. 26, 2023

Easy integration into Shopify. Great customer support. Lorie was exceptional and promptly answered my questions.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Nifty Clothing Thank you so much for your review! We're so glad that received the help that you need. Please feel free to contact us for anything you need, we are always happy to help.

5 / 5 Share

Aug. 26, 2023

"Lorie" She really helped me lot to understand Trendsi. I really appreciate it, She guided about my concern on shipping cost and refund policies.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, B4 Brand Lorie really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again

5 / 5 Share

Aug. 25, 2023

I got a little confused on my first attempt to add an item and Gretle was awesome and patient. She walked me through my kinks and this is the best option for me and my busy schedule.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, WHO'S THAT LADY BOUTIQUE We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

Aug. 25, 2023

Blown away by how streamlined this provider is! Amazing customer service, Gretle will save your day! Such a breeze, user friendly, Im sure their will be many success stories from this provider. I wish everyone whos starting a shop good luck, if your reading about Trendsi youve already got amazing luck!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, PrintItAndSendIt Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

5 / 5 Share

Aug. 24, 2023

I had questions about supplying a Brick-and-Mortar store and the, tech support is Amazing!!! thank You, Lorie,

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Laesmarthome Thank you so much for your wonderful review! We're thrilled to hear that our tech support team, especially Lorie, could provide you with amazing assistance regarding supplying your Brick-and-Mortar store. If you have any more questions or need further help in the future, don't hesitate to reach out. We're here to ensure your experience is top-notch.

5 / 5 Share

Aug. 24, 2023

Its an a amazing app and their customer support is fast and they really help. One named Lorie helped a lot 10/10 service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Furberry Thank you for your fantastic review! We're delighted to hear that you're enjoying our app and that our customer support has been speedy and helpful. Lorie is truly dedicated to providing top-notch assistance, and we're thrilled that she could help you effectively. If you ever need further assistance or have more questions, please feel free to reach out. We're here to ensure your experience remains exceptional.

5 / 5 Share

Aug. 24, 2023

Maria's speed and accuracy in answering my questions exceeded my expectations. Her customer service was exceptional, and of course 5 stars.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Ezybliss Thank you so much for your wonderful review! We're thrilled to hear that Maria's speed and accuracy in assisting you went above and beyond your expectations. Providing exceptional customer service is what we strive for, and we're delighted that she could deliver that for you. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.

5 / 5 Share

Aug. 23, 2023

I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yolanies, I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️

5 / 5 Share

Aug. 23, 2023

Still early in the game for me but customer support is excellent thus far i.e. timely & helpful - a big shout out to Allan! I will be sure to follow up with another review as I have opportunity to assess other aspects of Trendsi.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Contemplate Change, Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer support, especially with Allan. We look forward to hearing more from you as you continue to explore Trendsi. If you have any questions or need further assistance, feel free to reach out. ❤️

5 / 5 Share

Aug. 23, 2023

They are truly the best, they respond quick when you have a problem and really give a lot of efforts to resolve the solution. I had a beautiful encounter with Czarina and she was super helpful!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Puraeleganza, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Czarina. We're here to help whenever you need us. 😊

5 / 5 Share

Aug. 23, 2023

This app is great! And the customer service is fantastic. It is very responsive. Czar helped me today -she is very knowledgeable. I have always gotten great help from Trendsi whenever i need it - almost immediately.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello BLOOMZ BOUTIQUE, Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and experiencing excellent customer service. We're here to help whenever you need us, and we're glad Czar provided you with knowledgeable assistance. Your satisfaction is our priority, and we look forward to serving you in the future. ❤️

5 / 5 Share

Aug. 23, 2023

I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sasha Chique, Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️