All reviews

Rating Breakdown

  • 5
    93% (1,331 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 88% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2023

I'm brand new to this dropshipping thing and I'm so happy that I chose Trendsi as one of my wholesalers for my Shopify store! I had a question about shipping and Angelo helped me in under 5 minutes! Thank you so much for your customer service, Angelo! Update: I had another great experience with Gretle! She was super fast to respond to my question, very friendly and I got the help I needed right away! Thank you, Gretle!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Rural Lane Collective Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

Jan. 3, 2023

I currently use 2 separate dropshipping services but Trendsi is by far the best! I love the quality of clothing, the ease of use, the stock photos and the customer service. I worked with a representative today by the name of Gretle and she was able to get my issue solved in record time. I would highly recommend using this company for dropshipping.

Using app

20 days

Total reviews

5

Average rating

4.8

Developer Reply

Hello! We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

Jan. 3, 2023

Gretle was AMAZING!!! She was so helpful & sweet. She answered my question right away. So far I love Trendsi!!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Minimalistic U Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Gretle. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

5 / 5 Share

Sept. 9, 2024

Lorie did a fantastic job helping me to get my head around my issue and understand what I needed to know. Very patient and kind! She was very quick with responses and answers. Definately knows her stuff!!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, The Runaway Ranch Company We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

5 / 5 Share

Dec. 23, 2022

Angelo was super helpful as I had a lot of questions with my first online order. This is amazing and I'm super hopeful the products are as good as the support was!!

Using app

8 days

Total reviews

8

Average rating

4.8

Developer Reply

Hi, My Pampered Life Seattle Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Angelo is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.

5 / 5 Share

Dec. 21, 2022

I have to say you have a great selection of product. Vince, Great chat and fast replies! I appreciate you helping me through the document process. I like to say communication is key! thank you once again!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Active Disciple We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

April 9, 2023

I highly recommend this dropshipping app/company! First, the customer service is nice, professional, fast, and efficient. I just worked with Allan and it was a great experience! Within seconds he had my answer. Also, the products this company offers are so very nice, with a great variety to choose from! The ease of getting these products in my store is also a wonderful experience ... and it's fast! And finally, knowing I never have to track inventory is an amazing thing! I'm so excited about finding this dropshipping company! ---------- Because there's no option to leave a second review, I wanted to update my previous review to add/ something. I worked with Angelo today on a situation I needed help with. He did an excellent job! He was kind, fast and professional! This company is a "breath of fresh air" to work with! Great customer service! ----------- Today (4/9/23), I worked with Chette. She was very helpful, kind and polite. She did an excellent job. And she was also very fast in responding to me. This is a great company to work with/!)

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Treasure City We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

5 / 5 Share

Dec. 17, 2022

Chette from Trendsi was super helpful. They have beeen a great partner to work with so far! Im looking forward to growing with them

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Nubian Lane Hat Co. Thanks so much for your review! We're delighted that you like using Trendsi so far and that Chette was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

5 / 5 Share

June 30, 2024

6/30-I would like to express my thanks on this occassion to Harold. He was to patient and kind in helping set up TTS. Kudos to Trendsi for having him on the team. Raymart helped clarify all my questions. He was very thorough and patient. I love this app for my business, always quick to respond to questions, with an extensive product selection, and lower prices. It is well put together. All the images and sizes have been organized, unlike other apps that provide one image and sizes are all over the place. Best of all FREE! Highly recommend!!! Wish I would have found it sooner. Thanks, Raymart and Trendsi. Update 3/31/23: Ms. Chette, Mr. Angelo, Ms. Mia, Ms. Mary, Ms. Lee and truly the entire team as a whole are always so willing to help and answer any questions. They go above and beyond in customer service! Thank you, Trendsi.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi, SwagglyLife Home & Fashion Thank you for your amazing feedback! We will make sure to pass along the compliments to Raymart and feel free to reach out again should you have any questions/concerns.

5 / 5 Share

Dec. 10, 2022

I had an issue getting on the app and uploading my documents. Earlier Saturday morning and Chette was so helpful and quickly had me ordering samples with ease.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Weeping Willow Boutique We love your review and we are so glad that Chette was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

5 / 5 Share

Aug. 27, 2023

8/27/23 - Anya is FABULOUS! I had an issue that she thoroughly walked me through until we figured it out. It was a user-error and once Anya realized what it was, I was able to correct the problem. THANK YOU SO MUCH! Highly Recommend. 3/16/23 - Angelo in customer service was very knowledgeable and helped with an issue I created. He was very understanding and walked me through the steps to correct the problem. Thank you, Angelo! Everyone is customer support is very friendly and helpful. Gretie helped me twice today already and she was so helpful and patient with answering my questions. Chette in customer service was very helpful and answered all of my questions about the return process. Thanks so much.

Using app

9 months

Total reviews

53

Average rating

4.6

Developer Reply

Hi,VacationGrabs We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Chette. Please reach out again anytime! 💛

5 / 5 Share

Dec. 8, 2022

This was a very quick and easy process. I was able to find quality products that sold quickly. The customer support chat was very quick to respond and clarified my questions. Super Easy. Thank you Gretle!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, nikdanger We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

5 / 5 Share

Dec. 7, 2022

Excellent and fast service. Vince helped me to make some corrections on my order very quickly. Love all from Trendsi!!!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi, NeoKira Unlimited Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

5 / 5 Share

Dec. 6, 2022

I have had the pleasure of reaching out to Trendsi chat support a couple of times today, and both instances were very satisfactory. Both Hazel and Chette were prompt, clear, and efficient with their responses, fielding a variety of newcomer questions. Looking forward to doing more with this app and Trendsi.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Harley Butler Trading Company Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

5 / 5 Share

Dec. 2, 2022

I just downloaded the app and connected it to my store and was having issues viewing anything. The customer service that I received was phenomenal, she went above and beyond to help me. My phone on my phone ended up being the issue as to why i couldn't view anything and I was walked thru it all. 100% satisfied customer here so far, thank you

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Holly's Boutique Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

5 / 5 Share

Nov. 30, 2022

The chat feature is awesome. I spoke with Mia tonight. She delivered great customer service. She took care of my concerns quickly.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, E&V's Deals We love your review and we agree with you, Mia is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

5 / 5 Share

Nov. 28, 2022

Lee was super helpful with a lost package we had! The app itself has had great improvements over the last 4 months and we really enjoy it!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Tidal Salt Co Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

5 / 5 Share

Nov. 27, 2022

I had to update my phone number for my account after deleting my account. Trendsi support responded almost immediately. Allen the support specialist, helped me greatly get back up and running. I would recommend Trendsi just on the customer support alone. It helps a lot for someone just starting their new business endeavor. Highly recommend!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Zahir House of Fashion Allan really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

Nov. 26, 2022

Chet on customer support was amazing. Helped me immediately. She was quick to respond and didn't have to wait.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Lizzie’s Boutique Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

5 / 5 Share

Nov. 22, 2022

As an entrepreneur I'm in love with Trendsi, there are soo many products and categories for my fashion business. My experience with Trendsi support was amazing cause I got the answers to my questions in minutes, Lorie thanks for your assistance. I Highly recommend this app if your starting or if your in the fashion business already like me :)

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Luxury Sunset Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.