All reviews

Rating Breakdown

  • 5
    95% (3,473 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

Aug. 22, 2023

Raymart (chat assistant) was very helpful in getting me the information I needed about when my products would ship. He also provided me with additional information so I know when my customers should expect their dropshipped items in the future. Thank you for your quick and courteous customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lucky Lobster of Maine, You're very welcome! I'm glad to hear that Raymart was able to assist you effectively and provide you with the information you needed. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! ❤️

5 / 5 Share

Aug. 22, 2023

Trendsi's customer service is wonderful. Mia was very responsive and quick with her answers, even when it's a small simple question.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bee Tree Boutique We truly appreciate your kind words about Trendsi's customer service! It's fantastic to hear that Mia was able to provide you with quick and responsive assistance, even for the smallest of questions. Your satisfaction is important to us, and we're here to help with any queries you might have in the future. Thank you for choosing Trendsi!

5 / 5 Share

Aug. 21, 2023

Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tangerine Goddess Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this. We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!

5 / 5 Share

Aug. 21, 2023

Today , I had a few questions about adding the shipping cost on the products that I am adding to my store. Angelo promptly assisted me, and I was able to complete this section of my shopify store.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Callie Monroe Jewelry Thank you for taking the time to share your positive experience with us! We're delighted that Angelo was able to assist you promptly with adding shipping costs to your products. It's great to know that you were able to successfully complete that section of your Shopify store. If you have any more questions or need further assistance as you continue building your store, please feel free to reach out. We're here to support you every step of the way.

5 / 5 Share

Aug. 21, 2023

I love the customer service,Angelo was a great help to me today, he answered all of my questions about the issue I was having and made sure I had a good understanding about how shipping orders worked. This is my first successful order and I wanted everything to be in order and with Angelo's help I'm satisfied that my orders will be handled by the professionals you are. Thanks again..

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello G.O.A.T DS We're thrilled to hear about your positive experience with our customer service, and thank you for your kind words! Angelo is truly dedicated to ensuring our customers' satisfaction, and we're delighted that he could assist you effectively with your questions and concerns. Congratulations on your first successful order! We're committed to providing professional and reliable service to ensure your orders are in great hands. Should you have any more inquiries or need assistance in the future, don't hesitate to reach out.

5 / 5 Share

Aug. 21, 2023

Thank you Dave! You have been fantastic and so very helpful and patient with me. You helped me for days trying to guide me through the processes of setting up my store and going through everything with me with a fine toothed comb

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello inner peace originals Thank you for your kind words! It was a pleasure assisting you in setting up your store. Your patience and dedication are much appreciated. If you need further help, don't hesitate to reach out. Best of luck with your new store!

5 / 5 Share

Aug. 21, 2023

Starting my dropshipping journey with Trendsi has been seamingless easy. Despite initial worries I am pleased with their user friendly platform. Adding products effortlessly has been a breeze. Trendsi truly simplifies the process. I needed answers where Chette addressed all my concerns. Very happy to incorporate Trendsi into my store.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello NapJammies Delighted to hear your positive experience with Trendsi! Effortless product addition and Chette's assistance certainly made your dropshipping journey smooth. Cheers to a successful partnership with Trendsi in your store!

5 / 5 Share

Aug. 20, 2023

I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tripp + Archer, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

5 / 5 Share

Aug. 20, 2023

Trendsi is one of the best dropshipping apps ive tried. Their customer service is the best!!! Anya helped me to correct and update my info, she was very helpful . So far I am super happy with Trendsi. They get the job done any issues they are ready to respond and fix the problem.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello MorningStars, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. ❤️

5 / 5 Share

Aug. 20, 2023

Thank you Anya for helping us patiently through the on-boarding process. Much Appreciated. One suggestion would be if Shipping Profiles in Shopify could be created automatically. Also, if Trendsi could publish a master list of product tags, it would be very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello chicstylecon You're welcome! We're delighted that Anya could guide you patiently through the onboarding process. Your feedback is valued, and we appreciate your suggestions for improvement. We'll definitely consider your ideas, including the automatic creation of Shipping Profiles and the master list of product tags. If you have more insights or if there's anything else you'd like to share, please feel free to let us know. We're here to enhance your experience with Trendsi. Thank you for your support and valuable input!

5 / 5 Share

Aug. 20, 2023

Allan did an amazing job of helping me set up my shipping rates in my store. I definitely wouldn't have figured that out without his help. Thanks Allan!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Anisoptera We're thrilled to hear that he could assist you in setting up your shipping rates effectively. Your success is important to us, and we're here to help whenever you need it. If you have any more questions or need further guidance, don't hesitate to reach out. Thanks for choosing us, and a big thanks to Allan for his assistance!

5 / 5 Share

Aug. 20, 2023

great fast service answer all my questions, they have a professional, employees that care abut you.

Store

My Store

Using app

About 2 months

Developer Reply

Hello My Store Thank you for your kind words! We're delighted to hear that your experience with us has been amazing as you've just started with our company. We're here to assist you in every way possible, so if you ever need further help or have any questions, please don't hesitate to reach out. Welcome aboard, and we look forward to supporting you on your journey!

5 / 5 Share

Aug. 19, 2023

They are the best. So helpful and kind. I have just started with this company, and it has been amazing so far.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

I would like to give a BIG SHOUTOUT to Dave for helping me with getting set up. He was very patient with me and gave me step by step instructions. I’m so excited to get stared

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Southern Peach Swag We're glad to hear that he could assist you in getting set up patiently and with clear step-by-step instructions. Your excitement to get started is contagious, and we're here to support you every step of the way. If you ever have more questions or updates to share, don't hesitate to reach out. Best of luck with your journey ahead!

5 / 5 Share

Aug. 19, 2023

I had an amazing experience with Trendsi! Their products are top-notch and the customer service, especially Raymart, was incredibly helpful. Raymart went above and beyond, assisting me every step of the way. I'm truly impressed!

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello Luxe Lavish Thank you for sharing your wonderful experience with us! We're thrilled that you had an amazing time with Trendsi. It's fantastic to hear that our products met your expectations and that Raymart provided exceptional customer service, going the extra mile to assist you. If there's anything else you need or if you want to share more about your journey, please feel free to reach out. Your satisfaction is our motivation!

5 / 5 Share

Aug. 18, 2023

10/10 This platform is amazing. Gretle helped me create a collection and easily transfer products to my shopify store. Their customer service is really amazing

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello LadyTings.com We're thrilled to receive your glowing feedback! Achieving a 10/10 rating from you is truly appreciated. It's wonderful to know that Gretle could assist you in creating a collection and seamlessly transferring products to your Shopify store. Our customer service team is dedicated to providing excellent support, and we're glad that you had a positive experience. If you ever need more assistance or have any further thoughts to share, please don't hesitate to get in touch. Thank you for choosing our platform!

5 / 5 Share

Aug. 18, 2023

Greta and everyone over at Trendsi is a pleasure to work with and goes above and beyond to help should you have any questions or need assistance. Trendsi has been a blessing to my boutique. I highly recommend signing up with them if you are a new or established boutique.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

SadiesSCBoutique Thank you for your kind words and recommendation! We're delighted to hear that Gretle and our team have provided you with exceptional support. It's wonderful to know that Trendsi has been a valuable asset to your boutique. Whether you're new or established, we're committed to helping your business thrive. If you ever need anything or want to share more about your experience, please feel free to reach out. Your success is our joy!

5 / 5 Share

Aug. 18, 2023

I have been on the fence for about a year about dropshipping. Now that I have set up a store I thought I would check out Trendsi. Raymart was very helpful and because of that I think I will be supported as a merchant. Thank you!

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello LoveNMLife.com, We're thrilled that you've taken the step into dropshipping and chosen Trendsi for your store. Raymart is dedicated to providing excellent support, and we're glad that his assistance has positively influenced your decision. If you ever have any questions or need guidance along your dropshipping journey, don't hesitate to reach out. We're here to support you as you navigate this exciting venture. Thank you for choosing Trendsi!

5 / 5 Share

Aug. 18, 2023

Angelo, provided excellent customer service by responding to my statement quickly! .................

Store

Emma's

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Emma's We're delighted to hear about your positive experience with Angelo's customer service. Swift responses are essential to us, and we're glad that Angelo could assist you promptly. If there's anything else you need help with or any more feedback you'd like to share, please don't hesitate to let us know. Your feedback helps us improve and provide the best service possible!

5 / 5 Share

Aug. 18, 2023

I was a little concerned as to why my customers order was still processing and Dave looked into it an assured that that the item was going through all the right channels and should be shipped within 24-48 hours. Thank you Dave for attentively helping me.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello L & M Candle Company We're glad we could address your concerns and provide clarity regarding the processing of your customer's order. Dave is committed to ensuring a smooth experience for our users, and we're thrilled that he could assist you effectively. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!