All reviews

Rating Breakdown

  • 5
    93% (1,331 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 88% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2022

Gretle was very helpful with the status on my order. Thank You Gretle for the good customer experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Anek Styles Thank you for your review! We are very happy that we could help, and we hope to bring you more features and better services in the future. Please feel free to reach out any time.

5 / 5 Share

Nov. 18, 2022

My rep Angelo was great. Efficient, knowledgeable and professional. Only thing I could mention is quicker response times. Although, that could be system delay that's out of a rep's control.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, PhashionJem Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Angelo ❤️

5 / 5 Share

Nov. 18, 2022

My customer service representative Vince was very helpful with answering my questions. He contacted me in a timely matter and was very respectful and polite. Hopeful I get him next time I have a question :).

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Motivating Creativity We are so grateful for your review and we'll make sure to pass along the compliments to Vince. Please reach out again to our 24/7 customer support!

5 / 5 Share

Nov. 17, 2022

I absolutely love working with Trendsi! Hazel is amazing and communication is swift. I appreciate how they are readily available to help with any questions that I have.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, The Royal Court Fitness Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

5 / 5 Share

Nov. 16, 2022

I had a great experience with Trendsi Support, helped me with my customer's package on the way and helped me immediately to all my questions. Thank you Lee for all your help I so appreciate it!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, mywishco.com We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

5 / 5 Share

Aug. 25, 2024

Trendsi is a life-saver. It is always updating inventory. Perfect for selling to a market that looks at inches rather than centimeters. The support staff is friendly and very helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Classy Stella Your review made our day and we'll make sure to pass along the compliments to Gretle! Please don't hesitate to reach out again anytime. 💛

5 / 5 Share

Nov. 12, 2022

Trendsi is amazing…I can always get the help I need immediately. I also love the product trainings! Trendsi working with Shopify has simplified my life!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Trunk Show Diva - The Collection Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊

5 / 5 Share

Nov. 12, 2022

i came across this app and added it to my store. however i had some clarification and went into the direct chat with Lhirose. Frankly, the first step is fantastic and i'm pretty sure this app and the services would be great. I'm looking forward to start adding products to my store. Thank you Lhirose.

Using app

33 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi, purple galley Thank you so much for leaving us your review and we are so glad that Lhirose was able to help you! We'll make sure to pass along the compliments to her to put a smile on her face 😊 If you need help, we are here for you 24/7!

5 / 5 Share

Nov. 12, 2022

Trendsi the best, Customer service amazing, Thank you MIA, Trendsi the best, Customer service amazing, Thank you MIA,

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Sophiareneboutique.com We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! ❤️

5 / 5 Share

Nov. 10, 2022

Very user friendly. That is key to a drop ship company. Customer services normally replies within a few mins if you need help

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dream Chasers Boutique Thank you so much for taking time out of your day to leave us this sweet review! Please do not hesitate to reach out to our amazing 24/7 customer support! 😊

5 / 5 Share

Nov. 7, 2022

love being able to add products and check orders from my phone-and if ever you need help-CS is great (+ gretle!)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Shop Gina Celeste Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

5 / 5 Share

Nov. 4, 2022

I found Hazel to be so detailed in her response to all of my questions. She made the process of getting all my questions answered quick and simple. Thanks Hazel you were a pro! HJS

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, jewelssunshine.com Thank you for the review! We'll make sure to pass along the compliments to Hazel and the whole team. 💛

5 / 5 Share

Dec. 27, 2025

I had a shipping issue, contacted support. Gretle helped me through the process and once I clicked a rate, it started working for me. Now I can receive orders. So, thankful for the help. I had another issue, this time it was a shipping issue and Harold helped me. He was able to track it down and find out where it was. Good job Harold!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Fashion Hunny We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

5 / 5 Share

April 8, 2023

Thank you, Allan, for your help and info. Support is fast and informative still working on setting up my store so will see how everything goes. Update : Thanks Raymart for helping me tonight.. I still have a lot to do before I open my shop up So will see how things go. Great Support.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, DRAGON FOXX Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Allan and please do not hesitate to reach out again anytime you need help.

5 / 5 Share

Oct. 26, 2022

Gretle was so amazing to speak with customer service was top notch easy company to use which i love and price are fabulous!! Def my fav place for drop shipping!

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Gracefully Made Boutique Thank you for your feedback! Gretle is a rockstar! isn't she? We will make sure to pass along the compliments to her. Please do not hesitate to reach out again anytime you need help.

5 / 5 Share

Oct. 26, 2022

Customer support is absolutely amazing! Angelo was super helpful and quick getting back to my questions! Looking forward to working with them to grow my business!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Southern Magnolia Boutique.Co Thank you so much for the kind review and our goal is not only to be a supplier but to provide great software and service. Please reach out to us whenever you need more help!

5 / 5 Share

Oct. 25, 2022

Best customer support and love how easy it is to use. This app really has changed my business in so many ways.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Valomie Boutique Welcome to Trendsi! Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! Your review is invaluable to us and we hope you reach out to us any time you need! 💛

5 / 5 Share

Oct. 24, 2022

I love this online supplier for dropshipping, I had questions and Gretle was quick to help me through. I recommend ordering samples so you can show your customers that what is in your store are actual products that are good quality.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, LeisurelyChic We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Gretle. Our CS team is always here to assist you anytime you need it. Thank you for the review! 💛

5 / 5 Share

Oct. 24, 2022

OMGOSH the Trendsi customer service person Angelo was the best. I had a issue and he asked a few questions and fixed it quickly. Love this add and the CS is great.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Sweet Girls We appreciate the review and are so happy that Angelo was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

5 / 5 Share

May 19, 2023

AWESOME CUSTOMER SERVICE!! Anya was such a pleasure!! She was quick to answer all my questions and make sure I had the information I needed. In today's world of HORRID customer service, Anya put the sunshine in my day! :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, WHIMSICALIA Your review made our day. Gretle is indeed a rockstar, we are glad she was able to help you and we will make sure to pass along the compliments to her. Please don't hesitate to reach out again anytime. 💛