All reviews

Rating Breakdown

  • 5
    95% (1,310 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,234)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2022

Customer service is very helpful... Thank you Angelo Will definitely us this platform for my store.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, 8FIFTEEN Thanks so much for your review! We are so glad that you enjoy using Trendsi so far! We are always looking to bring you more choices of quality products, and we are always here to help. Please don't hesitate to reach out if you have any questions or feedback!

5 / 5 Share

June 19, 2022

excellent customer service from these guys. Have yet to have any complaints. They are responsive and even on Sunday EST US they have someone to help. Thanks Angelo for today !! :)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, MAISHA DESIGNS CO. Thank you so much for your review! It is our mission to help sellers like you grow your business and sales, so we are delighted that we have been helpful so far! Please feel free to reach out for anything you need!

5 / 5 Share

June 17, 2022

I had a question regarding the notification process once you've made a sale. Kat responded quickly and gave me a helpful link with a Youtube video on how the process works when you receive an order. Thanks again!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, shopcrownboho Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out about any questions or feedback, we are always here to help.

5 / 5 Share

June 16, 2022

Awesome Customer Service! Charmaine did a great job and was quick to get my customers order changed to the correct size for me. The customer service is amazing.

Using app

12 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, Pretty Classy Southern Boutique Thanks a lot for your review! We're so glad that you enjoy using Trendsi so far. Please don't hesitate to contact us if you need anything.

5 / 5 Share

June 16, 2022

Lee was really helpful with customer service. This app has been great for us! Highly recommend to other businesses!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Sundance Clothing Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

5 / 5 Share

June 15, 2022

Yet was a big help. She quickly answered my question and resolved it immediately. Thank you so much!

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Posh Shoppe Thank you for your review! We are very happy that we could help, and we hope to bring you more features and better services in the future. Please feel free to reach out any time.

5 / 5 Share

June 13, 2022

Trendsi is always so helpful. Gretle helped me with some issues I was having and solved the issues right away.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Lavish Destiny Boutique Thanks for your feedback, please continue to reach out should you need help with anything else!

5 / 5 Share

June 9, 2022

I am absolutely thrilled that ive discovered this app . The clothes are beautiiful and am exited to start working with them immediately

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Emit Ankhful We are so happy to hear that you are enjoying our app. Please do not hesitate to reach out again if you need help!

5 / 5 Share

June 5, 2022

Great Customer Service. The last time I was talking to Mia, She was very kind and patient to give the right info. Thank you

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dignitestore We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

5 / 5 Share

May 29, 2022

This app is very user-friendly and super automatic. You basically just need to sit and it does everything from Order taking to shipping. Their rep Hazel was super helpful. Highly recommend

Using app

11 months

Total reviews

7

Average rating

4.9

Developer Reply

Hi, Lovely Lies We are certainly glad you have found us now and so happy to hear we have already given your business a boost! Feel free to contact us again when you need more help.

5 / 5 Share

May 26, 2022

I love the customer support, each rep is very nice however we are having a major issue with the pickup location being correct in the system. We have spent hours on with shopify support and Trendsi support and no one can figure it out. Every day we have to give all the Order numbers and have a representative manually changed the addresses. The Trendsi engineers are working on this issue. We love the clothes, quality and shipping time though!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Estornes&Boor Boutique Exceptional customer service is very important to us and we are glad that our CS team were able to provide that to you. Thank you for the kind review!

5 / 5 Share

May 26, 2022

I really enjoy all aspects of Trendsi, but I'm so impressed with their customer service. Today I had to ask a question and Ross was amazing in answering my question and helping me with what steps to go forward. She was patient and quick to respond. I really appreciated Ross and everyone I've dealt with at Trendsi so far.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Mauve Magic We love your review and we agree with you, Ross is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

5 / 5 Share

May 26, 2022

Mia is a great rep and I love how fast they respond. It's a great app to use to grow your online boutique. Thank you Trendsi for helping me grow.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, London's Closet Boutique We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

5 / 5 Share

May 26, 2022

Mia in chat support and her gang are the best. She was one of the first chat support that I spoke with from last month, has walked me through the system and our first orders. There is no "have your cleared your cache and cookies" treatment here. Real support every time. Thanks Mia!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Masha's Corner Boutique & Gifts We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi is not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

May 25, 2022

I love the real time product support. Angelo was awesome and gave me the info i needed right away!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Chic Crab Boutique Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

5 / 5 Share

May 22, 2022

This is the best app so far, the service for customer was more that perfect with Chette, she make my experience easy and that was everything for me, i recommended this app with a 100%. thank you again.

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Fab Royalty Store Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

5 / 5 Share

May 19, 2022

This is a great app and adds a lot of flexibility to our store. The customer service is excellent, especially Angelo, he goes above and beyond!! Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, WREN & CHAR Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

5 / 5 Share

May 17, 2022

best help center ever, knowledgable, understandable, they keen to help at any time 24/7, Hazel was one of awsome helper center I delt with

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Dawerlee Shop Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

5 / 5 Share

May 16, 2022

I love how quickly I get a response when asking a question. We have only used Trendsi one time in a big promotion for our shop and everyone has been very helpful! We had lots of orders with lots tracking that needed to be followed. I worked with Gretle, Kathrine, Mia, Lhirose, Charmaine, Lance, Angelo, and Lorie. They have all been great to work with! I was very nervous about handing the shipping over but this has been a great experience so far!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Salted Avenue We appreciate you for taking the time to leave us a review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

5 / 5 Share

May 16, 2022

The app is super easy to use, and the customer support is fast, very knowledgeable and professional. They have always taken the time to find the answer and help with any issue.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, EvelynRoseBoutique Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊