Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,382
chart
#198
All reviews
Review RSS Feed
Feb. 14, 2022
I had a question. Maria answered my question and provided me with additional information to make sure I was covered. Great service!!
Hi DBK, Thank you so much for your amazing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.
Feb. 11, 2022
I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me
Hi Vicky and Lucas, We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Feb. 11, 2022
Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.
Hi Atomic Wildflower, Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛
Feb. 10, 2022
Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!
Hi Bia Boutique, We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!
Feb. 10, 2022
I'm new to drop shipping and Whitney with Trendsi customer service we GREAT! She walked me through things and gave me a few suggestions that would help me get set up. 10/10 Would Recommend!
Hi Southern SweetT Studio, She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Whitney! ❤️
Feb. 9, 2022
So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!
Hi White Raven Boutique, We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
Feb. 9, 2022
Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!
Hi Shop Sydney Sue, The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛
March 27, 2022
Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.
Hi Hydrangeas Boutique, Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
Feb. 6, 2022
Gretle from the help center was very friendly, helpful and provided all the answers I needed. Trendsi recommended.
Hello Active Fashion Source, Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Gretle and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊
Jan. 28, 2022
I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app
Hi iModel Apparel, Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛
Jan. 20, 2022
So far so good. We just started with Trendsi a few days ago, adding products and setting up. Gretle on the chat window has been wonderful! And we got our first order today.
Hello The Beehive Boutique, Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.
April 20, 2022
I have talked to a few customer service reps the last few days setting up Trendsi in my store. They have all been very helpful. The company seems to get on chat very fast and will assist with all your concerns and needs. So far, I really like this company. There items are very pretty. Thanks Mia and Kathrine and many more customer service reps for helping me. Very fast service!!! Thanks for all your help Angelo, Lorrie and Jaylene.
Hello Oh Em Gee Boutique, We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
Jan. 16, 2022
So far so good I'm glad I found this app and Angelo was very helpful. Looking forward to working with Trendsi.
Hi Acire Fashion, Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!
Jan. 15, 2022
I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.
Hi Angelina Belle Boutique, Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛
Jan. 14, 2022
Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend
Hi Cape Cod Fashionista, Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛
Jan. 10, 2022
I was having issues connecting Trendsi to my Shopify store. I spoke with Karen and she was able to immediately help me plus answered a few other questions I had. Thank you Karen for being quick and efficient.
Hello My Best Friends Closet, Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.
Jan. 6, 2022
I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.
Hello TotKorner.com, We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.
May 17, 2022
OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros: *The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification. *Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons: *I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either. *Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.
Hi P.FLWD, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. 💛 We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. 💛
April 1, 2023
I have contacted Customer service Lorie was really helpful ( I have spoken to Lorie a few times and has always been very helpful). I look forward to hearing the outcome of the issue I am having. Trendsi is a great resourse and I highly recommend them to Boutique Owners!
Hi Dandelion Wish Boutique, LLC, We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!
Dec. 13, 2021
I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.
Hi ProLyf Styles, We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!