All reviews

Rating Breakdown

  • 5
    94% (1,371 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 89% (1,294)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2022

Trendsi is always so helpful. Gretle helped me with some issues I was having and solved the issues right away.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Lavish Destiny Boutique Thanks for your feedback, please continue to reach out should you need help with anything else!

5 / 5 Share

June 9, 2022

I am absolutely thrilled that ive discovered this app . The clothes are beautiiful and am exited to start working with them immediately

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Emit Ankhful We are so happy to hear that you are enjoying our app. Please do not hesitate to reach out again if you need help!

5 / 5 Share

June 5, 2022

Great Customer Service. The last time I was talking to Mia, She was very kind and patient to give the right info. Thank you

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dignitestore We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

5 / 5 Share

May 30, 2022

Lots of great styles and selection. Very helpful support. Gretle was very helpful on more than one occasion in questions pertaining to setting up and requesting re-stock. I have yet to place orders, I have confidence in doing so since the support on the site is so great.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Night Vision Seamstress Thank you so much for your review! It is our mission to help online sellers grow their business, and we look forward to offering you even better services. Please let us know if you need help with anything.

5 / 5 Share

May 29, 2022

This app is very user-friendly and super automatic. You basically just need to sit and it does everything from Order taking to shipping. Their rep Hazel was super helpful. Highly recommend

Using app

11 months

Total reviews

7

Average rating

4.9

Developer Reply

Hi, Lovely Lies We are certainly glad you have found us now and so happy to hear we have already given your business a boost! Feel free to contact us again when you need more help.

5 / 5 Share

May 26, 2022

I love the customer support, each rep is very nice however we are having a major issue with the pickup location being correct in the system. We have spent hours on with shopify support and Trendsi support and no one can figure it out. Every day we have to give all the Order numbers and have a representative manually changed the addresses. The Trendsi engineers are working on this issue. We love the clothes, quality and shipping time though!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Estornes&Boor Boutique Exceptional customer service is very important to us and we are glad that our CS team were able to provide that to you. Thank you for the kind review!

5 / 5 Share

May 26, 2022

I really enjoy all aspects of Trendsi, but I'm so impressed with their customer service. Today I had to ask a question and Ross was amazing in answering my question and helping me with what steps to go forward. She was patient and quick to respond. I really appreciated Ross and everyone I've dealt with at Trendsi so far.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Mauve Magic We love your review and we agree with you, Ross is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

5 / 5 Share

May 26, 2022

Mia is a great rep and I love how fast they respond. It's a great app to use to grow your online boutique. Thank you Trendsi for helping me grow.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, London's Closet Boutique We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

5 / 5 Share

May 26, 2022

Mia in chat support and her gang are the best. She was one of the first chat support that I spoke with from last month, has walked me through the system and our first orders. There is no "have your cleared your cache and cookies" treatment here. Real support every time. Thanks Mia!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Masha's Corner Boutique & Gifts We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi is not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

May 25, 2022

I love the real time product support. Angelo was awesome and gave me the info i needed right away!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Chic Crab Boutique Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

5 / 5 Share

May 22, 2022

This is the best app so far, the service for customer was more that perfect with Chette, she make my experience easy and that was everything for me, i recommended this app with a 100%. thank you again.

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Fab Royalty Store Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

5 / 5 Share

May 19, 2022

This is a great app and adds a lot of flexibility to our store. The customer service is excellent, especially Angelo, he goes above and beyond!! Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, WREN & CHAR Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

5 / 5 Share

May 17, 2022

best help center ever, knowledgable, understandable, they keen to help at any time 24/7, Hazel was one of awsome helper center I delt with

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Dawerlee Shop Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

5 / 5 Share

May 16, 2022

I love how quickly I get a response when asking a question. We have only used Trendsi one time in a big promotion for our shop and everyone has been very helpful! We had lots of orders with lots tracking that needed to be followed. I worked with Gretle, Kathrine, Mia, Lhirose, Charmaine, Lance, Angelo, and Lorie. They have all been great to work with! I was very nervous about handing the shipping over but this has been a great experience so far!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Salted Avenue We appreciate you for taking the time to leave us a review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

5 / 5 Share

May 16, 2022

The app is super easy to use, and the customer support is fast, very knowledgeable and professional. They have always taken the time to find the answer and help with any issue.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, EvelynRoseBoutique Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

5 / 5 Share

May 13, 2022

This is a technology integration that is seamless. The front end and the back end are both equally seamless. The user side is easy to browse and fulfillment side is highly automated cutting down on time.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, ShopPurpleUmbrella Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

5 / 5 Share

May 12, 2022

The customer service is always A+ at Trendsi. I once had an issue with a shipped item and they sent the correct item pronto. The recent issue I had, Mia helped me sooo much. She sent a demo on how to correct the shipping rates issue I had. When we found that it was something else, she explained to me the details of how its possible. And.... she answered every question and explained every detail with a smile. They are truly awesome. They carry quality products and have quality service. Couldn't ask for more.☺

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Clark Revolution Mia really is a rockstar, isn't she? We take pride in providing an excellent customer experience and we're so glad to see your review. We will make sure to pass along the compliments to Mia and please don't hesitate to reach out again should you need our help.

5 / 5 Share

May 10, 2022

Their support is great - Gretle was patient and helped me with an ordering issue. Nice to have quick support when you need it

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Area F Island Clothing Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help. 💖

5 / 5 Share

May 7, 2022

Super Notch customer care from Gretle. Very helpful and understanding. I would recommend Trendsi to anyone.

Store

MEVANTI

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, MEVANTI Thank you for the review! You can connect with us anytime if you have questions or need help with anything else. Our amazing team is available 24/7! 💛

5 / 5 Share

May 6, 2022

I contacted Trendsi support regarding an overseas shipping issue. Angelo responded quickly (within seconds) with updated information. I'm extremely pleased with their customer service and sense of urgency regarding customer service.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Sofia Valdelli Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊