Trendsi: Fashion Dropshipping
All reviews
So far so good. We just started with Trendsi a few days ago, adding products and setting up. Gretle on the chat window has been wonderful! And we got our first order today.
Hello The Beehive Boutique, Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.
So far so good I'm glad I found this app and Angelo was very helpful. Looking forward to working with Trendsi.
Hi Acire Fashion, Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!
I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.
Hi Angelina Belle Boutique, Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! π
Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend
Hi Cape Cod Fashionista, Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! π
I was having issues connecting Trendsi to my Shopify store. I spoke with Karen and she was able to immediately help me plus answered a few other questions I had. Thank you Karen for being quick and efficient.
Hello My Best Friends Closet, Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.
I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.
Hello TotKorner.com, We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.
OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros: *The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification. *Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons: *I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either. *Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.
Hi P.FLWD, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. π We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. π
I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.
Hi ProLyf Styles, We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!
Hello , i requested support and the information that i received from Karen was quickly and accurate. Thanks
Hi Giga Store, A thousand thanks for your review! We are so happy that Karen was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Whitney was super helpful! she answered all my questions in a timely matter, and was super polite and responsive
Hi Dollhouse Boutique, We are so glad that Whitney was able to help you, we agree that she is a gem π Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!
I accidentally ordered every sample in my shopping cart, which was more money than I wanted to spend at this time (I plan on going through, and editing before purchasing) . Hazel was able to cancel it immediately and get me a refund. Thanks!
Hi Nola Wells, Thank you so much for your review! We'll make sure to pass along the compliments to Hazel to put a smile on her face and please reach out to our customer service for any questions or help again!
I had an issue and a lot of questions and angelo was there to answer every question i had. Also, sent me links to refer to
Hi Shari Simone, We're always thankful for you, we are glad that Angelo was able to assist you with everything that you need. Please reach out whenever you need help!
I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!
Hi Everything Perfect, In behalf of the whole team, Welcome to Trendsi! π Thank you so much for your review and we are so glad that Angelo was able to helped you, you are right he is a gem! Please continue to reach out for any questions!
I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.
Hi its me and beyond, Thank you for taking the time to leave us such a fantastic review! Weβre happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!
Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com
Hi SatinBoutique, We'll make sure to pass along the compliments to Maria, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. π
Great customer service. Lee was the customer service representative and was extremely helpful and courteous. Desponded very quick to all my questions.
Hi Mimozza Essence, We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
Miles, was extremely helpful with providing assistance with my first order through this app. I love the selection of items and the ease in adding them to my stores. I'm excited to build my business with this company!
Hi G Harmony Fashions, Thank you so much for your glowing review. It is Trendsi's mission to provide you the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.
Jac was great in helping me figure out how to proceed with an order that had an out of stock item. He was very patient with this newbie and it was greatly appreciated! I have also now been helped by Miles and Gretle, and they have been such great help with any issues that have come up. Great attitudes, super friendly, and very helpful.
Hi Social + Co Boutique, I will make sure to pass your kind words to our Support Team. This always puts a smile on their face! We are beyond happy to be a part of your business. Please reach out again for any help needed! π
I just started using Trendsi as a supplier and already generating sales. I've found they have an excellent quality products to to choose from in a great variety of styles that I can add to my shop. Also a big plus was Gretle from customer support, she very quickly was able to answer and clear up questions on an order I had placed.
Hi Miami Teeny Weeny Bikini, Wow! We are so fired up to read your excellent feedback and we'll make sure to pass along the compliments to the team! If you need help again in the future, please do not hesitate to reach out to our 24/7 customer service! We always have your back π
11/8/2021 I found myself in need of some help again, and this time I was assisted by Jac. He was amazing too! In a matter of a few minutes, Jac easily advised me of my problem online. Problem solved in less than 10 minutes. It was a big deal for me, as I had no idea what was going on. I am so pleased with Trendsi and you customer service reps. I truly feel, they are the BEST!!! So Very Patient. Thank you JAC!!!! I was looking for an easy way to upgrade my website, and Trendsi looked like just what I needed. I needed to understand the process better. I reached out to Trendsi chat, and I received very informative information from Maria. She was awesome. I one point my internet dropped, but when I was able to reboot, Maria was right there waiting. Thank you Maria!!! 8/16/2024 I was lucky enough to get Raymart to assist me with questions about the post of a dropship order. I needed to understand the process better. Raymart was able to answer all of my questions, and provide a bit more helpful information. I truly appreciate his expertise. He's excellent!!! Thank you Raymart!!! 10 Stars... if possible!!
Hi Leslie's Lovely Luxuries, We are so stoked to read your awesome review! Fast and easy shipping, user friendly app and amazing customer support is something that we take pride in so your review has certainly made our day. Please continue to reach out, we are here to help! π
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