All reviews

Rating Breakdown

  • 5
    94% (1,371 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 89% (1,294)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2022

I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Essence of Honey Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.

5 / 5 Share

Feb. 28, 2022

It's my first time using the Trendsi App and I had lots of questions. I had a converstion with Gretie who was very helpful in helping me navigate the pp. I love the app and the ease of adding products to my shopify store. I also love the fact that all the products have great descriptions which you can edit however you want.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, ChloChel Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Gretle and please do not hesitate to reach out again anytime you need help.

5 / 5 Share

Feb. 23, 2022

Thank you so much Gretie your the best you really help me learn how to understand how this app works .....and i love it ....5 stars for you......

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Fitness Motivation 101 We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

5 / 5 Share

Feb. 19, 2022

I love this app. The products sync right to my story. The orders get processed quickly and they communicate any issues with the order in a very timely manner.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Modest Apparel USA We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕

5 / 5 Share

Feb. 15, 2022

Fast responses and great support! Whitney was a great help and very quick to get my order corrected.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mulberry + Maeve, Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

5 / 5 Share

Feb. 14, 2022

Harold was very helpful with my missing item and answered all questions and made the process very easy! Would highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Velvet Palms Boutique, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Harold!

5 / 5 Share

Feb. 11, 2022

I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vicky and Lucas, We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

5 / 5 Share

Feb. 11, 2022

Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi Atomic Wildflower, Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛

5 / 5 Share

Feb. 10, 2022

Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Bia Boutique, We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

5 / 5 Share

Feb. 9, 2022

So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!

Using app

About 1 hour

Total reviews

5

Average rating

3.8

Developer Reply

Hi White Raven Boutique, We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.

5 / 5 Share

Feb. 9, 2022

Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shop Sydney Sue, The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛

5 / 5 Share

March 27, 2022

Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hydrangeas Boutique, Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

5 / 5 Share

Jan. 28, 2022

I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi iModel Apparel, Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛

5 / 5 Share

Jan. 20, 2022

So far so good. We just started with Trendsi a few days ago, adding products and setting up. Gretle on the chat window has been wonderful! And we got our first order today.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Beehive Boutique, Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

5 / 5 Share

April 20, 2022

I have talked to a few customer service reps the last few days setting up Trendsi in my store. They have all been very helpful. The company seems to get on chat very fast and will assist with all your concerns and needs. So far, I really like this company. There items are very pretty. Thanks Mia and Kathrine and many more customer service reps for helping me. Very fast service!!! Thanks for all your help Angelo, Lorrie and Jaylene.

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Hello Oh Em Gee Boutique, We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

5 / 5 Share

Jan. 16, 2022

So far so good I'm glad I found this app and Angelo was very helpful. Looking forward to working with Trendsi.

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Acire Fashion, Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

5 / 5 Share

Jan. 15, 2022

I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.

Using app

3 months

Total reviews

16

Average rating

5.0

Developer Reply

Hi Angelina Belle Boutique, Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛

5 / 5 Share

Jan. 14, 2022

Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Cape Cod Fashionista, Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛

5 / 5 Share

Jan. 10, 2022

I was having issues connecting Trendsi to my Shopify store. I spoke with Karen and she was able to immediately help me plus answered a few other questions I had. Thank you Karen for being quick and efficient.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello My Best Friends Closet, Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

5 / 5 Share

Jan. 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello TotKorner.com, We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.