All reviews

Rating Breakdown

  • 5
    95% (3,476 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

June 9, 2023

Gretle was a huge help in finding an answer to my question that a customer had! Love this app! Customer service is always a huge help.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, BushelAndPeckBoutique Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

5 / 5 Share

June 9, 2023

Thom helped me set up the app and was amazing! Great wide variety of products to help start my first drop shipping store!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, monyoreus We are happy that Thom was able to assist you and we're so glad that you enjoy using Trendsi so far. Please don't hesitate to reach out again anytime.

5 / 5 Share

June 9, 2023

Raymart was very helpful and answered all my questions I had. He was Very polite and quick answering all my questions and concerns. Thank you so much!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello B-youtiful Boutique, You're welcome! I'm glad to hear that Raymart was able to assist you and provide the information you needed. We are here to help you with any further questions or concerns you may have. Feel free to ask anything, and we will do our best to assist you. ❤️

5 / 5 Share

June 8, 2023

My customer service agent Raymart, was the best ever. He took his time to help me and even though I was being a bit slow with understanding everything , he was extremely kind and patient. Thank you so much sir for your help.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fleurleina, Thank you for sharing your positive experience with Raymart. It's wonderful to hear that he provided you with exceptional assistance and demonstrated kindness and patience throughout the process. I'm sure Raymart will appreciate your kind words. If you have any more questions or need further assistance, feel free to ask.

5 / 5 Share

June 8, 2023

Thom was great thank you for all your help! She was very nice and help me out alot she solved my problem

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Paw Paw's Place LLC Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 27, 2023

6/8 I am a boutique that has just began to use drop shipping. I had several questions regarding setup. I cannot say enough about customer service! I had Thom as a representative. All of my questions were answered thoroughly, and I feel reassured that I am making the right decision using Trendsi as my main drop shipping company! 6/27 After a month of beginning drop shipping, this is the best decision I have made with my company. I contacted customer service to inquire about shipping of an order yesterday. I spoke with Gretl who was fantastic! All questions answered and excellent customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, ClassyCurves LLC Thom really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

5 / 5 Share

June 7, 2023

I had a question late at night about shipping, checking orders and some other things. Jenny was the best help. Fast and concise - TY

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi HNY Apparel, You're welcome! I'm glad to hear that Jenny provided you with fast and concise assistance regarding shipping, checking orders, and other related matters. We are here to help answer any questions you might have, just feel free to reach out! ❤️

5 / 5 Share

June 7, 2023

I reached out to Trendsi with a question about an order. Jenni responded very quickly, within a matter of minutes, with the information I needed! Great customer service! I look forward to working with Trendsi and establishing a strong working relationship.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi A Family Affair Boutique, That's wonderful to hear! It sounds like you had a positive experience with our customer service. Prompt and helpful responses are certainly important when it comes to building a good relationship with a company and it is one of our priorities. If you have any further questions or need assistance in the future, don't hesitate to reach out to our amazing customer support team! Building a strong working relationship can lead to a smoother and more enjoyable experience overall. Best of luck with your business. ❤️

5 / 5 Share

June 7, 2023

I had a few few questions with the set up of my account with regards to shipping and Allan on live chat came to my assistance and got me sorted :)

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Pink Peach Boutique Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 6, 2023

"Maridom" was very helpful with my queastions today. Thanks so much. I love this app and their products.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, HermShirl Fashion Store Channel We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

June 6, 2023

Great service, had a really specific question and Thom helped me in minutes and was more than happy to help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Rethink Fashion Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 6, 2023

Lorie had great customer serive, super fast and thorough. so helpful. Very thankful for how helpful she was and excited to continue using this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Bow and Arrow studio Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

5 / 5 Share

June 6, 2023

Beautiful app, offers a wide range of quality and fashionable products also the staff is very friendly and always available in case of problems or difficulties. Thanks Lorie and her kind staff every order always arrives on time to the customer.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, BagsStore We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

5 / 5 Share

June 5, 2023

Anya was very helpful and patient. I appreciated her service and the products were of good quality.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi LovingLIDC, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

5 / 5 Share

June 5, 2023

I cannot recommend Thom highly enough for her exceptional customer service. From the moment I began my interaction with her, it was evident that her main goal was to provide an unrivaled customer experience. Thom has a fantastic knack for understanding customer needs, even when they're not explicitly stated. She listened attentively, was patient, and took the time to understand my concerns thoroughly before offering practical and effective solutions. Her impressive knowledge and skill set were immediately apparent and reassuring. Not only was Thom extremely professional, but her friendly demeanor also added an extra layer of comfort to our conversation. Her ability to combine professionalism with a personalized touch is truly remarkable and greatly appreciated.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Pretty Femme Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

5 / 5 Share

June 5, 2023

I needed help with a return for a client and Mia and Raymart were great. They resolved the problem I was having, were friendly, and made it all very easy. This is one of the reasons I always go to Trendsi first as my dropshipping suppliers

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Gyms & Dreams Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

5 / 5 Share

June 5, 2023

Lorie was super helpful in answering my questions and helped me quickly resolve the issues I was having. She clarified any confusion I was having, definitely recommend Trendsi, and the help I received from Lorie was great!

Store

Corvila

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Corvila We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

5 / 5 Share

June 4, 2023

I didn't know how to set up shipping and Raymart was extremely helpful. He explained how to set it up step by step. Thanks so much.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Giggle Bean Children's Boutique Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

5 / 5 Share

June 4, 2023

I needed help with something, and Chette was so very helpful and friendly! Thank you for helping me with what I needed!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Living Proof Skin Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

5 / 5 Share

June 4, 2023

The app has been great so far. The products and the customer service are great. Chette responded so quickly and helped answer my questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Nicole Lee Apparel Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!