Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,657
chart
#313
All reviews
Rating Breakdown
Review RSS Feed
June 8, 2023
HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.
Hi QUALITY'S PRODUCTS, That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️
June 8, 2023
Thom was great thank you for all your help! She was very nice and help me out alot she solved my problem
Hi, Paw Paw's Place LLC Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 27, 2023
6/8 I am a boutique that has just began to use drop shipping. I had several questions regarding setup. I cannot say enough about customer service! I had Thom as a representative. All of my questions were answered thoroughly, and I feel reassured that I am making the right decision using Trendsi as my main drop shipping company! 6/27 After a month of beginning drop shipping, this is the best decision I have made with my company. I contacted customer service to inquire about shipping of an order yesterday. I spoke with Gretl who was fantastic! All questions answered and excellent customer service!
Hi, ClassyCurves LLC Thom really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
June 7, 2023
I had a question late at night about shipping, checking orders and some other things. Jenny was the best help. Fast and concise - TY
Hi HNY Apparel, You're welcome! I'm glad to hear that Jenny provided you with fast and concise assistance regarding shipping, checking orders, and other related matters. We are here to help answer any questions you might have, just feel free to reach out! ❤️
June 7, 2023
I reached out to Trendsi with a question about an order. Jenni responded very quickly, within a matter of minutes, with the information I needed! Great customer service! I look forward to working with Trendsi and establishing a strong working relationship.
Hi A Family Affair Boutique, That's wonderful to hear! It sounds like you had a positive experience with our customer service. Prompt and helpful responses are certainly important when it comes to building a good relationship with a company and it is one of our priorities. If you have any further questions or need assistance in the future, don't hesitate to reach out to our amazing customer support team! Building a strong working relationship can lead to a smoother and more enjoyable experience overall. Best of luck with your business. ❤️
June 7, 2023
I had a few few questions with the set up of my account with regards to shipping and Allan on live chat came to my assistance and got me sorted :)
Hi, Pink Peach Boutique Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 6, 2023
"Maridom" was very helpful with my queastions today. Thanks so much. I love this app and their products.
Hi, HermShirl Fashion Store Channel We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
June 6, 2023
Great service, had a really specific question and Thom helped me in minutes and was more than happy to help.
Hi, Rethink Fashion Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 6, 2023
Lorie had great customer serive, super fast and thorough. so helpful. Very thankful for how helpful she was and excited to continue using this app.
Hi, Bow and Arrow studio Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!
June 6, 2023
Beautiful app, offers a wide range of quality and fashionable products also the staff is very friendly and always available in case of problems or difficulties. Thanks Lorie and her kind staff every order always arrives on time to the customer.
Hi, BagsStore We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
June 5, 2023
Anya was very helpful and patient. I appreciated her service and the products were of good quality.
Hi LovingLIDC, Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
June 5, 2023
I cannot recommend Thom highly enough for her exceptional customer service. From the moment I began my interaction with her, it was evident that her main goal was to provide an unrivaled customer experience. Thom has a fantastic knack for understanding customer needs, even when they're not explicitly stated. She listened attentively, was patient, and took the time to understand my concerns thoroughly before offering practical and effective solutions. Her impressive knowledge and skill set were immediately apparent and reassuring. Not only was Thom extremely professional, but her friendly demeanor also added an extra layer of comfort to our conversation. Her ability to combine professionalism with a personalized touch is truly remarkable and greatly appreciated.
Hi, Pretty Femme Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 5, 2023
I needed help with a return for a client and Mia and Raymart were great. They resolved the problem I was having, were friendly, and made it all very easy. This is one of the reasons I always go to Trendsi first as my dropshipping suppliers
Hi, Gyms & Dreams Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
June 5, 2023
Lorie was super helpful in answering my questions and helped me quickly resolve the issues I was having. She clarified any confusion I was having, definitely recommend Trendsi, and the help I received from Lorie was great!
Hi, Corvila We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
June 4, 2023
I didn't know how to set up shipping and Raymart was extremely helpful. He explained how to set it up step by step. Thanks so much.
Hi, Giggle Bean Children's Boutique Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
June 4, 2023
I needed help with something, and Chette was so very helpful and friendly! Thank you for helping me with what I needed!
Hi, Living Proof Skin Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 4, 2023
The app has been great so far. The products and the customer service are great. Chette responded so quickly and helped answer my questions.
Hi, Nicole Lee Apparel Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 4, 2023
Thom was great. She answered my questions and helped me to better understand how things work. Thank you
Hi, Southern Grace Boutique Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 7, 2023
Lorie and Gretle from Trendsi provided exceptional customer service, going above and beyond to meet my needs. Her attention to detail and prompt responses made my experience truly outstanding. I highly recommend her for anyone seeking top-notch customer support.
Hi, earthasana Exceptional customer service is very important to us and we are glad Lorie was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
June 3, 2023
Raymart was AWESOME to work with! Helped me get things ready for my store opening and answered my questions flawlessly! :)
Using app
7 months
Total reviews
1
Average rating
5.0
Hi, Beauty & the Blouse - Boutique & Esthetics Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!