All reviews

Rating Breakdown

  • 5
    95% (3,476 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

May 1, 2023

I had the pleasure of contacting support about an unsupported issue in Shopify. Mary was the support person to answer. She quickly resolved my concerns and reassured not to worry they were on the job to fix the issue.

Using app

4 months

Total reviews

8

Average rating

4.3

Developer Reply

Hi Fru Gal Boutique, It's great to hear that Mary was able to assist you with your issue and provide you with the reassurance you needed! Trendsi's customer support team is dedicated to providing excellent customer service and ensuring that all issues are resolved as quickly and efficiently as possible. If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance. :)

5 / 5 Share

April 30, 2023

I was so impressed by the chat feature when I needed help with an order. Raymart was the employee who helped me locate my order. He was super quick to respond and I resolved my questions within a few minutes. Thank you so much!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Sophie's Closet, I'm glad to hear that you had a positive experience with the chat feature and that Raymart was able to assist you promptly and effectively! Providing excellent customer service is always our priority, and it's great to hear that we were able to help you with your order. If you have any further questions or concerns in the future, don't hesitate to reach out. Thank you for taking the time to share your feedback with us! ❤️

5 / 5 Share

April 30, 2023

I was assisted by Chette today. It was a very pleasant experience. She was patient while helping me with my issue. I am new to the ecommerce world so having someone willing to assist when you needed is priceless.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, usgirlslovegold I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

May 15, 2023

Gretle assisted me today! She answered my question very quickly. You all have excellent service. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Rosie I'm glad to hear that you had a great experience and that Anyawas able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 30, 2023

Anya is 10/10 amazing! She was not only extremely helpful, she was personable and quick to resolve my concerns. Thank you so much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, usgirlslovegold I'm glad to hear that you had a great experience and that Anyawas able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

June 5, 2023

Trendsi was so great and Chette was very helpful. The website is very clean and the entire support team is great.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, NomadFit I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 29, 2023

Mary was nothing short of exceptional. She exceeded my expectations in every aspect, answering all my questions thoroughly and demonstrating a level of kindness that is truly commendable. I highly recommend seeking her assistance, as her expertise and sweet demeanor make her a truly remarkable asset to any customer service team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, FabCompanion I'm glad to hear that you had a great experience and that Mary was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Mary. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 29, 2023

Excellent customer service. I was surprised that they answered my queries, so promptly. Thank you, so much Raymart for your efficiency and kind attention!

Using app

24 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hello, One Sul I'm glad to hear that you had a great experience and that Raymart was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Raymart. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 29, 2023

Chette was amazing and quick at answering my questions to the fullest. I would absolutely recommend this company

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, NomadFit I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

May 4, 2023

Their customer service is super speedy! I spoke with Anya and Mary, and they immediately answered my question. So far, I am really happy with this partnership.

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello, North Westwood I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 29, 2023

Let me tell you when i say Trendsi is better then Alibaba or express or CJ you wont believe me unless you try and do business with them. From product detail to quality to customer service is all 10/10. Shout out to Anya also for providing easy customer service. Thank you guys and Keep up the good work.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 29, 2023

Wonderful customer service and products!! Chette was extremely helpful with my drop shipping questions :) Thank you!

Store

JaBella

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, JaBella We are happy that Chette was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

April 28, 2023

mary was really helpful , customer service on point, she assisted me on making sure i get what i was looking for .....thanks mary and hope you enjoy the rest of your day

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that Mary was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

April 28, 2023

Anya was such a great help! She was able to answer all of my questions and was very quick to respond. Thank you for providing such great customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Risque Door, I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

May 7, 2023

Chette, Gretle & Mary, was very sweet and so straight forward and gives you all information you need. She wasn't in a hurry (treating everyone like I'm bothering them) like the other customer service I've had in the past. Thank you for providing good customer service.! BTW The owner of Trendsi is very smart for making this platform free unlike other competitors who are greedy and wants money upfront just by using their platform.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 28, 2023

I emailed customer service this morning regarding an account issue and Allan responded faster than I could close my email app. He was able to rectify my problem immediately. Thanks Allan!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Dalia We are happy that our Allan was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

April 27, 2023

I have a great experience!! Angelo helped me and was so helpful and the response time was good. Thank you Angelo!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello YGTLG Boutique, I'm glad to hear that you had a great experience and that Angelo was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Angelo. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

5 / 5 Share

April 27, 2023

I was re-opening my store and I had forgotten how to start again but Czarina was great in assisting me answering all my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, SPOONFULLICIOUS BAZAAR We are happy that our Czarina was able to assist you. Please don't hesitate to reach out again anytime.

5 / 5 Share

April 27, 2023

Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Elle Rae Boutique Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

5 / 5 Share

April 27, 2023

Angelo was helpful in answering all my questions and was very responsive. Trendsi's customer care team is great!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Posh Penny Lane Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!