Trustpilot Reviews
Turn real customer reviews into traffic, sales, and loyalty.
Rating
1.6
feedback
108
chart
#2,238
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
6%
-
Less than a month
15%
-
Less than a year
35%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are predominantly negative, with users expressing frustration over the high pricing, lack of functionality, poor customer service, and unethical business practices. Many users reported issues with the app not working correctly, difficulties in connecting to Trustpilot, and problems with the review widgets. Additionally, there were complaints about Trustpilot's pricing plans, with users feeling that the cost was excessive for the value provided. Some users also mentioned concerns about Trustpilot removing positive reviews and requesting proof of purchase, as well as the app's invasive nature and spammy behavior. Overall, the app received criticism for its performance, pricing structure, and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 14, 2025
This company is clearly trying to exploit sellers and should be removed from Shopify. They demand the removal of any reviews or references to Trustpilot unless you pay them what essentially amounts to a ransom
May 11, 2025
不错的应用很好https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-b200ad2b4407778f759569d5d832b5c20ed3f1719526941f66cc7444c74711bb.svg的反馈了客户实际体验
May 5, 2025
I have little trust in the pay subscription, since the free plan is not working correctly. It suppose to send up to 50 invitations per months to customers, but it fails to do it.
April 22, 2025
Schifo totale. Un cliente sta facendo una serie di email false a una stella chiedendo in cambio soldi per smettere. Ho segnalato il problema ma non solo non c'è nessuno che mi ascolta ma le mail false restano al loro posto. Voglio fare migrazione ad altro gestore di recensioni ma per migrare le mie recensioni che sono appunto mie devo migrare ad altro piano da più di 300 € mese che direi è un ricatto. Se potete evitate questa app di recensioni vi si ritorcerà contro.
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