Twik Personalization

Thank you for your wonderful feedback! We're thrilled to hear that Twik Personalization has boosted your sales and enhanced your customers' shopping experience. Your success is our top priority!

Thank you for your updated review and for giving us the opportunity to make things right. We're thrilled to hear about your positive experience with twik and grateful for your patience as we worked through the challenges. Your feedback has been invaluable in improving our system and services. We're excited to continue supporting your journey towards new revenue heights and look forward to showcasing more of what twik can offer. Your trust and satisfaction are our top priorities. Here's to more success together!

Thank you for sharing your concerns. We understand your situation and want to clarify that twik is designed for stores with a certain amount of transactions, and it operates on a subscription basis. We are willing to absolve this misunderstanding and assist you in your business growth. Our team is reaching out to you now. We will work together to ensure your store's success with twik.

Thank you for sharing your positive experience! It's wonderful to hear that twik is effectively simplifying traffic management for your store. While twik doesn't generate traffic, it enhances user experiences, boosting engagement and conversions. We're excited about our journey together and look forward to your continued success!

Thanks for your positive review! Your satisfaction with twik's features and value motivates us to enhance your experience further. We're delighted to have you as part of the twik community. Your satisfaction is our motivation!

Thank you for sharing your experience. The bots you encountered upon installation are a one-time occurrence. Twik does not affect site traffic. We've reached out to collaborate and to find together the right solution for your store's success.

Thanks for your review! We're glad you found Twik easy to install and manage. We're here to support you and your business associates every step of the way. Let's keep up the great work together!

We appreciate your fantastic review! It's wonderful to know that Twik has enhanced your products' appearance and played a part in your satisfaction. We'll continue working hard to ensure your twik experience remains top-notch. If you ever need support or have questions, don't hesitate to contact us. We're excited to continue serving you and celebrating your success with twik!

Thank you for your feedback. Twik is designed to improve conversion rates for stores already generating revenue. The plan you selected requires a minimum of 30 monthly transactions, as stated in its description. Despite your store not meeting that criteria, we have extended your trial free of charge. Customer satisfaction is our priority, and we're here to assist you in growing and optimizing your store. Our team has reached out to you multiple times but hasn't received a response. If you're interested, please let us know and we'll be happy to help. Thank you for your understanding.

Thanks for the amazing feedback! We're thrilled to hear that Twik has been a valuable investment for your business, consistently delivering positive results. Your recommendation means the world to us, and we'll keep working hard to provide you with top-notch software and support. Cheers to continued success with Twik!

Thank you for your fantastic review! It truly is gold! We're delighted to see the positive impact on key metrics that indicate better conversion rates. Our team is very committed to providing excellent support throughout your twik journey. We're excited about the future and look forward to helping your business thrive!

Thanks for sharing your experience with twik! We're thrilled to hear that our app has helped you improve your customers' shopping experience and boost your revenue. Our team is always here to support you. Please don't hesitate to reach out if you need any assistance. We're grateful for your support and excited to see your continued success with twik!

Thanks for choosing Twik! Our app is designed to improve your website's performance over time as the AI learns. We recommend giving it time to gather data and make personalized recommendations for visitors. It's possible that the traffic growth you've seen is due to other factors. Let's schedule a call to analyze your website's traffic and provide insights to help grow your business. Check your email and we look forward to hearing back from you.

Thank you for your positive review! We’re glad that twik has helped your business! It is always good to hear that our automations have improved your store metrics. We take pride in providing helpful customer support and are always available to assist you. Thanks for recommending twik, and we hope to continue supporting your business’s growth.

Update: Our team was able to connect with you and demonstrate that twik does not slow down your website. We also offered to provide one-on-one optimization sessions to further improve your site's performance. Unfortunately, we have not heard back from you since our conversation. We remain committed to providing exceptional customer service to all our customers and hope to hear from you soon. Original response: Thank you for sharing your experience with us. We understand website speed and traffic are crucial, and customer support is our priority. twik doesn't impede website performance or traffic. We'll gladly conduct further optimization tests. We have contacted you multiple times, confirmed you received our email, and shared our customer support manager's personal email and an online meeting invite. We hope to improve your experience and address any concerns. Please check your inbox, and we look forward to hearing from you soon.

Roi here, twik's CEO. We take these matters very seriously. In the past, we've given you several refunds and kept you informed. We've collaborated with Shopify billing to issue full monthly refunds for all charges. Removing the app from your Shopify account can only be done by you. We'd like to work with you directly to guide you through the process and ensure a positive experience. Please check your inbox for an email from our team. We're dedicated to providing excellent customer service and resolving this matter promptly. Thank you for your understanding, and we hope to hear from you soon.

Thank you so much for your positive review of twik! We're thrilled to hear that you've had a great experience and seen a boost in conversions. We're also glad to hear that our customer support team has been a big help to you. We appreciate your recommendation and look forward to adding more features to the app as we continue to grow. Thanks again for your support!

Thank you for sharing your experience. We apologize that our service did not meet your expectations, and we take this issue seriously. Rest assured that twik is designed not to slow down your site. Our team is ready to collaborate with you to identify any issues. We prioritize fast and efficient support for all our customers, and we hope to hear from you soon.

We’re sorry for missing your message and for any inconvenience it may have caused. We apologize, but it looks like the message was sent outside of our working hours. Our team has already reached out to assist you with the issue, and we would love to schedule a call to explore how we can compensate you and help your business. Please keep an eye on your inbox for our email, and we hope to hear back from you soon. Thanks for sharing your thoughts with us - we appreciate it!

Thank you for your feedback. Our team has reached out to assist with the issue. As a customer-focused company, we value transparency and hope to work with you as a partner in growing your store. Check your inbox for our email, and we look forward to hearing back from you soon.