Upcart—Cart Drawer Cart Upsell
Boost AOV w/ slide cart, reward bar, upsell cart &...
Rating
4.6
feedback
725
chart
#56
All reviews
Review RSS Feed
March 11, 2026
John from the UpCart team was incredibly helpful. He helped us properly configure the express checkout buttons and ensured everything was working smoothly on our store. He responded quickly, explained things clearly, and went above and beyond to make sure the setup was done correctly. It's always great to work with support that is knowledgeable and genuinely willing to help.
Feb. 27, 2026
Feb. 26, 2026
Customer service is absolutely useless. I reached out for support because there is no setting to adjust text size, and their only solution was to 'hire a developer.' Why use an app if I have to hire someone anyway? This app clearly doesn't value its customers. I do not recommend it to anyone.
March 6, 2026
EDITED. We had an issue with the app on this specific store (we own several stores with UpCart and are generally happy with it) and uninstalled it, out of frustration, rather than contacting the Rokt team. They did reach out to us and offered to help fix our issue for issue. After some digging, they discovered we had some remnant code from an uninstalled app that was interfering with UpCart (and our site's performance), offered a detailed diagnostic so we could optimize our store. Shout-out to Brandon and his team - they rock!
Feb. 18, 2026
WARNING: Doesn't work with Shopify's latest default theme. I spent 1-2 hours setting it up, assuming it would work with the Horizon theme, only to find that it isn't supported. Customer support told me to switch the Dawn theme, which obviously I'm not going to do after the whole site has been built on Horizon. Very disappointed with the app and surprised it doesn't support Shopify Free Themes.
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been 🙏 Horizon should work with Upcart out of the box, so we’d love to better understand what happened in your setup. We’ll reach out directly to get a bit more context and help get things running smoothly again. Thank you for taking the time to share this feedback. It’s really helpful for us in improving Upcart and making sure experiences like this don’t happen again💡💬
Feb. 17, 2026
Great app and customer service (John) was super quick and helpful.
Thank you so much for this great review! 🙏 We're thrilled to hear that you find Upcart great, and that John was able to help you quickly! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊
Feb. 6, 2026
GENIAL
Thank you so much for your wonderful review! 🙏 We're thrilled to hear you're having such a great experience with Upcart! It's amazing to see you're already finding value in just one day of using the app. If you ever need anything, we're always here to help! 😊
Feb. 5, 2026
Thank you so much for the 5-star review! 🙏 We're thrilled to have you as part of the Upcart family! It's great to see you're already using the app and finding value in just 14 hours. If you ever need anything, we're always here to help! 😊
Feb. 4, 2026
Laura was very quick and helped solve our issues within minutes
Thank you so much for this wonderful review! 🙏 We're thrilled to hear Laura was able to help solve your issues so quickly! She's amazing at providing fast, effective support, and we'll make sure to pass along your kind words to her. If you ever need anything else, we're always here to help! 😊
Feb. 3, 2026
Jam helped me a lot with an issue and now I have my cart add ons set up!
Thank you so much for this great review! 🙏 We're thrilled to hear Jam was able to help you set up your cart add-ons! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊
Jan. 31, 2026
Thank you so much for the 5-star review! 🙏 We're so happy to have you using Upcart! It's great to see you're already finding value in just 2 hours. If you ever need anything, we're always here to help! 😊
Jan. 30, 2026
Customer support helped me very good and were clear in their information.
Thank you so much for this wonderful review! 🙏 We're thrilled to hear our customer support team was helpful and provided clear information! We always strive to make sure our customers have the best experience possible. If you ever need anything else, we're always here to help! 😊
Jan. 27, 2026
Denisse from upcart team was very helpful and kind! Shoutout to her!
Thank you so much for this wonderful review! 🙏 We're thrilled to hear Denisse was so helpful and kind! She's amazing at what she does, and we'll make sure to pass along your shoutout to her! If you ever need anything else, we're always here to help! 😊
Jan. 25, 2026
I wasn’t sure if i needed a cart app but once i added Upcart the cart felt way more modern and intuitive. The free shipping bar pushed a lot of customers to add more so they hit the threshold. Some of the setup took a bit of trial and error but overall pretty straightforward.