All reviews

Rating Breakdown

  • 5
    92% (636 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (31 ratings)

Reviews with Text

  • 95% (655)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 21, 2025

We are using Upcart Cart Drawer and have generally been very satisfied with the app. It is stable, easy to configure, and has contributed positively to our conversion rate through effective in-cart upselling. That said, it is important to be aware of the app’s pricing model. Upcart Cart Drawer charges based on the total number of orders during a given period, not only the orders that are directly influenced or generated through the cart drawer itself. In our view, this is a somewhat creative interpretation of what should form the basis for billing and may come as a surprise if you expect to pay only for the value the app directly delivers. Overall, it is a strong app with solid performance, but we recommend reviewing the billing model carefully before scaling its usage.

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 20, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Upcart is a fantastic app that gives us lots of tools to improve customer experience on-site. Support is always fast and helpful, shout-out to Aina who quickly fixed an issue we recently had with the up-sells. Would recommend for any store

Using app

Almost 2 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 15, 2025

John hat einen überragenden Support geliefert. Super!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

aina stole my heart lol good shit bruh

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 11, 2025

Great app, easy to customize the cart and customer service is great! Had help by Lilllian who was swift to answer and help me, nothing at fault there! But I do fint the monthly subscription expensive which is why im giving it 4 stars. Looking for a cheaper alternative for this reason.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 11, 2025

Very good customer support and app

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

My experience with UpCart has been great so far. Jam made the whole process easy. I really appreciate the fast and friendly support!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Hailey fixed the issue very quickly. Thanks so much

Store

Getme

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Always quick with helping out! Good product, increased conversion

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

I was helped very quickly and well!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Amazing 24/7 customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2025

stupid app, buggy

Using app

3 months

Total reviews

6

Average rating

3.0

3 / 5 Share

Dec. 3, 2025

Good app but does not work in my multi-market, multi-language and multi-TLD setup. Support is AI bot.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 2, 2025

John helped me with my problem and solved it in 5 min! Thanks, awesome team and product!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Always a great service to help and solve issues right away! Very happy with the service of Upcart. Thanks!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

great! she's really helpful and friendly nice to help me with my concern. also made sure everything went smoothly

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great customer support - even on Black Friday!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Customer service is very quick and helpful. The app works great. I believe that it helps with getting people over our free shipping threshold because of the free shipping bar and I like being able to offer add-ons right in the cart. It's a bit pricey and we've considered having to cancel it because of it, but for now, we're keeping it. Satisfied customers.

Using app

About 1 year

Total reviews

10

Average rating

4.9