UpCart—Cart Drawer Cart Upsell
UpCart: Shopify Sticky Cart Drawer & Cart Upsell App
Rating
4.8
feedback
1,040
chart
#50
All reviews
Rating Breakdown
Review RSS Feed
April 11, 2025
Very very powerful App. Great functionality and helpful support services.
April 5, 2025
I had an amazing experience with Michelle from the support team — she was quick, clear, and genuinely helpful. I asked about customizing the sticky cart button, and she provided both the new and old methods in detail, making everything so much easier to understand. On top of that, the app itself is very simple to use but incredibly valuable. It adds a clean, professional touch to the store, and it just works — no headaches. Huge thanks to Michelle and the team. Highly recommend this app!
Wow! Thank you so much for the kind words! 😊 We're thrilled to hear that Michelle was able to provide such a helpful and clear experience and we'll be sure to pass your shoutout along to her! It means a lot to know that the support and guidance made things easier for you. We're also so happy to hear you're enjoying the app! Simplicity and reliability are exactly what we aim for, and knowing it's adding that professional polish to your store makes our day. Thanks again for the glowing recommendation.. we truly appreciate you! 💛
April 3, 2025
Thank you very much for taking the time to leave us a kind review, please let us know how we can continue to support you! 🙏
April 2, 2025
Great app, Hailey was able to create a video to address my issue!
Thanks so much for the lovely feedback! 😊 We're so glad to hear Hailey was able to help and even went the extra mile with a video! We love making things as clear and easy as possible, so it’s wonderful to know that made a difference for you. If you ever need anything else, we’re just a message away. Thanks again for letting us work with you! 💛
April 2, 2025
I could not be happier with the help I received from Jacinda! She went above and beyond to help me diagnose and solve my problem, which ended up not being an issue with UpCart at all! Jacinda not only looked through the site herself, but also made videos for me which I will refer to in the future as well. She was also very patient as I was very busy today and was frequently away from my desk which I greatly appreciated. Thank you Jacinda and team!
Thank you so much for the amazing feedback! 💛 We're absolutely delighted to hear that Jacinda was able to go above and beyond for you and that's exactly the kind of support we strive for. It’s awesome to know the videos will continue to be helpful, and we truly appreciate your kind words about her patience and dedication.🙏 Even when the issue wasn’t with UpCart, we're so glad we could still be part of the solution. We'll be sure to pass your thanks along to Jacinda, we're sure she’ll be thrilled to hear this! Thanks again for taking the time to share your experience — we’re lucky to have you with us! 😊
April 2, 2025
Super service , Fast , reslove my issue on the spot
Thank you so much for taking the time to leave us a kind review! 🤗. We're so glad you enjoyed our fast and super service and even happier that we could resolve your issue quickly! Please let us know how we can continue to assist you 🙏
April 2, 2025
I'd give 0 reviews if I could. Expensive, mediocre app with the worst customer service I've ever seen in the Shopify app store. I asked for support on a very simply issue, but it has not been solved after almost two weeks. When asking support to help me I always get a copy-paste answer that's totally useless. I'm going to look for a different app with good support. Definitely not recommended.
April 1, 2025
Hailey was super professional and polite.. i had several issues that i couldn't figure out and she was able to provide me a demo video and fix all my concerns with no problem!! Thank you for being kind & Polite
Thank you so much for the kind words! We’re thrilled to hear that Hailey was able to guide you through everything with such professionalism and kindness.🤗 It’s great to know the demo video helped and that your concerns were taken care of with ease. We truly appreciate you sharing your experience, it means a lot to the whole team. ❤️ Don’t hesitate to reach out if there’s ever anything else we can help with!
April 1, 2025
Very good CS and goated app
Appreciate it! Glad you’re liking it—means a lot 🤗 Happy our support was very good! 😊
March 31, 2025
easy to use and very helpful
Thanks a ton! Really glad to hear it's been easy to use and helpful! 😊 Please let us know how we can continue to assist you 🙏
March 29, 2025
Great app. Patti from Customer Support was brilliant and helpful and friendly. The app was recommended by friends and would recommend it to others, especially considering the helpful support team!
Love hearing this—thank you! 😊 So glad Patti was able to help out and made the experience a great one. We’re thrilled the app came recommended, and it means a lot that you’d pass that recommendation along too. Always here if you need anything! 🙌
March 27, 2025
The app works great! When we had a problem John was friendly and very helpful.
Thanks so much for the kind words! 😊 So glad to hear the app’s working well for you, and that John was able to jump in and help out when you needed it. We’ve always got your back—feel free to reach out anytime! 🙌
March 27, 2025
Hailey was super helpful and her service was fantastic! 5 stars.
That’s awesome to hear—thank you! 😊 Hailey will be so happy to know she made such a great impression. We really appreciate the 5 stars and are always here if you need anything else! 🙌⭐
March 26, 2025
Amazing product and customer support! Hailey was amazing and patient with helping me with the cart and adding a free gift at checkout. Thank you!
Thank you so much for the kind words! 😊 We're thrilled to hear you're loving the product, and that Hailey was able to jump in and help out with patience and care. Adding that free gift at checkout can be such a nice touch—glad she got you sorted! Looking forward to continuing to work with you 🙌🎁
March 23, 2025
Working with brandon was very easy and he was helpful. The issue at hand was confusing but he was able to help me solve it.
Thanks for sharing! 😊 So glad to hear Brandon made things easy and was able to help you work through a confusing issue. That’s what we’re here for! Don’t hesitate to reach out if anything else comes up 🙏
March 22, 2025
Great app and Amazing Support.
Thanks so much! 😊 We’re really glad you’re enjoying the app and the support team’s been helpful. Always here if you need anything—just give us a shout! 🙌🚀
March 21, 2025
The app has been great and the Anna helped me a lot. Highly recommend
That’s awesome to hear—thank you! 😊 So glad the app’s been working well for you and that Aina was such a big help. Really appreciate the recommendation! We’re here anytime you need us 🙌
March 19, 2025
Patti was excellent in helping me solve my issues. Absolute professional!
Love hearing that—thanks so much! 😊 Patti will be thrilled to know she made such a great impact. She’s definitely a pro, and we’re lucky to have her! Looking forward to continuing to work with you! 🙌