All reviews

Rating Breakdown

  • 5
    95% (868 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Excellent support from the team!

Store

24K9

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Very Helpful Team!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Great app and awesome customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Michelle and the UpCart team are awesome! They respond quick and work fast!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Michelle and the Team are awesome! We agree with you 100% 😁. We're very happy to hear that you had a fast response from us and were able to help you quickly! Looking forward to continuing to work with you 😄

5 / 5 Share

Nov. 16, 2024

:))

Store

LYXON

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if we can help with anything else!

5 / 5 Share

Nov. 15, 2024

Awesome support, Jacinda helped me arrange my cart exactly how I wanted it!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Jacinda is pretty awesome and will be thrilled to read how she was able to get you set up how you wanted it to be. Looking forward to working with you in the future 😀

5 / 5 Share

Nov. 15, 2024

I had an issue with the shipping protection. And Dom help me out within 5 minutes. Thanks Dom. 5 stars for sure. Upcart itself is also really good for the revenue. Recommend it to everyone. The app definately pays for itself. Even if it was double the money!

Store

Dalcino

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

5 / 5 Share

Nov. 15, 2024

love it

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! Please let us know if we can help you with anything else 😀

5 / 5 Share

Nov. 14, 2024

Great functionallity, good support, easy to customize with CSS. I esp like the free Gift & free shipping functionality. Thanks to Michelle, Dom & Hailey from the support team who helped me to set up everything accoring to my needs.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Michelle, Dom, and Hailey are all going to be so happy to read this! So glad you enjoyed the easy customization using CSS and free gift and rewards module, it's one of our most popular features! Looking forward to continuing to work with you in the future 😁

1 / 5 Share

Nov. 13, 2024

This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired. Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 13, 2024

Great app, I find it super useful on my store. The support team have also been really helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our support team was able to help you and that our app is useful for your store 😀. Thank you for your loyalty and we look forward to seeing your continued success!

5 / 5 Share

Nov. 12, 2024

great app, great Patti support! but shopify - please let the app developers to put the express buttons in the cart, it's really important.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Patti is going to be stoked to see this! 😍 Thank you so much for a kind review! We're still working with those express buttons and fingers crossed a solution is found that works for everyone!

5 / 5 Share

Nov. 12, 2024

Nice App !

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! We're happy you're enjoying our app! Please let us know if we can help with anything else!

5 / 5 Share

Nov. 12, 2024

Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

SWEET! Jacinda is pretty fantastic, we're so happy she was able to quickly help you with combining discounts and how to set up free gifts. We know it can be a complicated process and are super glad we could help you get that figured out 😀

1 / 5 Share

Nov. 12, 2024

Layout is very nice, support is taking forever to fix a simple issue. Our products won't scroll when added to cart. May have to go back to rebuy to get it working how we need to again. Update: total lack of help

Using app

3 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 11, 2024

L'aide de Patti a été précieuse : le service client est Top !!!

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Patti sera ravie de voir cet avis, merci beaucoup! 😍 Nous sommes toujours heureux de fournir le meilleur service possible 😁

5 / 5 Share

Nov. 10, 2024

Perfect customer services!

Store

Scrubi

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

😍 Thank you so much!! We're super happy that you loved our support! Let us know if we can help with anything else!

5 / 5 Share

Nov. 9, 2024

Upcart è perfetta per chi vuole modificare in modo efficace il proprio drawer cart, inoltre il customer service è davvero efficiente e veloce.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Sei così gentile a lasciarci questa recensione! Grazie mille. Speriamo di continuare ad aiutarti con qualsiasi cosa tu abbia bisogno 😁

5 / 5 Share

Nov. 9, 2024

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Your recommendation really means lots to us! Thank you for taking the time to leave us this wonderful review 😄 We can't wait to see all the success we'll have together!