All reviews

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2026

Superb app and superb customer experience. Jose is great!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Great application, well designed

Store

ÁTHOS

Using app

11 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 10, 2026

It's very bad the cart just zooms in on ios and for this reason I've had many abandoned carts

Using app

9 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 7, 2026

merci beaucoup Jam !

Store

Leeylaa

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

app ottima. Aina è fantastica

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you're enjoying Upcart, and we'll make sure to pass along your lovely compliment to Aina. She'll be so happy to hear it! 🙏 If you ever need anything, don't hesitate to reach out. We're always here to help! 🚀

3 / 5 Share

April 1, 2026

Very Glitchy, Combined discounts don't work well here, yet tehy do on other apps. Also their tiered rewards don't honor their exclusions so I lost a good amount on orders that had low margin items that pushed the order to a high rewards threshold. Customer service did give me a refund for a month to help offset some of that cost. That is why 3 stars instead of 2. If you only have basic upsell needs this works, anything more than that I would go elsewhere.

Using app

7 months

Total reviews

1

Average rating

3.0

5 / 5 Share

March 31, 2026

Store

VILRITA

Using app

4 days

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for the 5-star rating! 🙏 We're thrilled to have you as part of the Upcart family and hope the app continues to bring great success to your store! 🚀 If you ever need anything, don't hesitate to reach out! We're always here for you! ⭐

5 / 5 Share

March 31, 2026

Denise was a great help :) .

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙏 We're so happy to hear that Denise was able to help you out! She truly goes above and beyond for our merchants, and we'll make sure she sees this. It'll absolutely make her day! 😊 If you ever need anything else, don't hesitate to reach out. We're always here for you! 🚀

5 / 5 Share

March 31, 2026

I started out chatting with a robot (AI) which was of no help at all. In fact, I would just get rid of it and direct immediately to a human. Then once I requested a human being, DOM came onboard was able to solve our issue quickly and decisively. Humans are way better than machines so please spend more on people and less on technology. Way overhyped.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! 🙏 We're really glad to hear that Dom was able to jump in and resolve things for you quickly and decisively we'll definitely make sure he sees this feedback! 😊 We always appreciate hearing how we can improve the support experience, and your input means a lot. If you ever need anything, we're just a message away! 🚀

5 / 5 Share

March 31, 2026

So far very helpful indeed

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙏 We're thrilled to hear you've had a great experience so far. We're always here to help and hope Upcart continues to add value to your store! 🚀 Don't hesitate to reach out if you ever need anything, we're always just a message away! ⭐

5 / 5 Share

March 30, 2026

Store

KLIMCHI

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating and for sticking with us for over a year! 🙏 Your continued support truly means the world to us. We hope Upcart keeps delivering great results for your store! 🎯 If you ever have any questions or need assistance, we're always just a message away! ⭐

5 / 5 Share

March 27, 2026

heel erg goed geholpen door Jam!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Heel erg bedankt voor de lovende woorden! 🙏 We zijn zo blij te horen dat Jam je goed heeft kunnen helpen! Ze gaat echt verder dan verwacht voor onze merchants, we zorgen ervoor dat ze dit te weten komt! 😊 Als je ooit ergens mee zit, aarzel dan niet om ons te bereiken. We staan altijd voor je klaar! 🚀

1 / 5 Share

March 26, 2026

Store

Avitra

Using app

About 8 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, thank you for taking the time to leave a review. We're sorry to hear your experience didn't meet expectations, especially so early on. That's never what we want for our partners. 😔 We noticed you hadn't reached out to our support team, so we proactively reached out to you to help get things on the right track. We're following up again here to make sure nothing slipped through the cracks. We truly want to make this right for you. Please don't hesitate to respond to our message or reach out to us directly at any time. We're confident we can turn this experience around! 🙏

5 / 5 Share

March 26, 2026

Customer support is perfect

Store

BUMBUM

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙏 We're thrilled to hear you had a great experience with our support team. If you ever have any questions or need assistance, we're always just a message away! ⭐

5 / 5 Share

March 24, 2026

Jose couldn't have been more helpful, thank you!

Store

CTRNE

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're so happy to hear that Jose was able to help you out! He truly goes above and beyond for our merchants, and we'll make sure he sees this. It'll absolutely make his day! 😊 If you ever need anything else, don't hesitate to reach out. We're always here for you! 🚀

5 / 5 Share

March 24, 2026

Great service, very quick response!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙏 We're thrilled to hear you had a great experience with our support team. Quick and helpful responses are something we always strive for, so it's wonderful to know we hit the mark! 🎯 If you ever have any questions or need assistance, we're always just a message away! ⭐

5 / 5 Share

March 21, 2026

Davvero un ottimo servizio clienti, super gentili e disponibili!

Store

VELUXA

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're really happy to know our support team was able to help you in such a positive way! Your satisfaction is our priority 😊 If you ever need anything, don't hesitate to reach out! We're always here for you! 🚀

5 / 5 Share

March 20, 2026

Store

Kettl

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🙏 We're glad you're enjoying Upcart! If you ever have any questions, need help with a feature, or want to explore what else the app can do, don't hesitate to reach out. We're always happy to help! 🚀

5 / 5 Share

March 16, 2026

Fast and usefull service by Denisse

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear Denisse was able to help solve your issues so quickly! She's amazing at providing fast, effective support, and we'll make sure to pass along your kind words to her. If you ever need anything else, we're always here to help! 😊