All reviews

Rating Breakdown

  • 5
    91% (679 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2024

Very fast answer, and a very fast solution!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We're so happy to hear that our team was able to respond quickly and provide a fast solution for you. We appreciate your support and are always here if you need any more assistance. 💬✨

5 / 5 Share

Oct. 18, 2024

Really good experience.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 💛 We're really glad to hear you had a great experience with Upcart and our team. We truly appreciate your support and are always happy to help whenever you need! 🚀💬

5 / 5 Share

Feb. 25, 2025

UpCart's technical support (especially Jacinda) is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have.

Store

Bevora

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear that you’ve had such a great experience with our support team! Jacinda will be over the moon to know her help stood out! We truly appreciate your kind words and ongoing trust in Upcart. 💬✨

5 / 5 Share

Oct. 17, 2024

Very quick assistance, excellent customer service – and we're very satisfied with the app. With this app, we were definitely able to significantly increase our conversion rate.

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! 🚀 We're so glad to hear that our team could assist quickly and that Upcart has helped boost your conversion rate. That’s exactly the kind of success we strive to see! We really appreciate your support and are always here if you need anything. 💛💬

5 / 5 Share

Oct. 16, 2024

John was super helpful and fixed my issue immediately and now i can upsell in my cart perfectly :) i would definitely recommend this app to anyone

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're so happy to hear that John was able to fix your issue right away and get your upsells running perfectly. He’ll be delighted to know his help made a difference! We truly appreciate your recommendation and support. 🚀💬

5 / 5 Share

Oct. 16, 2024

Tolle App und sehr schneller Kundensupport der mir sofort weiter helfen konnte, kann ich nur empfehlen

Store

Artifey

Using app

29 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We’re thrilled to hear that you’re happy with Upcart and that our support team was able to assist you so quickly. We truly appreciate it! 💬✨

5 / 5 Share

Oct. 15, 2024

Very easy to install and set up in no time. Dom was very helpful with clarifying how to do some things when I couldn't figure it out.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're thrilled to hear that Dom was able to help clarify things for you and make the setup process quick and easy. She’ll be so happy to know her assistance made a difference! We really appreciate your support and love having you with us. 🚀💬

5 / 5 Share

Oct. 11, 2024

Good support, good result

Store

BonaTea

Using app

9 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the great feedback! 🙌 We're so glad to hear that our team’s support helped you achieve good results with Upcart. We truly appreciate your kind words and are always here if you ever need a hand! 💬✨

5 / 5 Share

Oct. 9, 2024

Great app and great support team, highly recommended!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We're so happy to hear that you’re loving the app and had such a positive experience with our support team. We really appreciate your recommendation and are always here whenever you need assistance. 🚀💬

5 / 5 Share

Oct. 8, 2024

I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!

Store

ARMRA

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the incredible review! 💛 We’re beyond thrilled to hear how Patti and the team were able to step in at the last minute and make your launch seamless. She’ll be over the moon to know her late-night help made such an impact! We’re so happy Upcart has been a game changer for you! Thank you for trusting us to be part of your success! 🚀💬

5 / 5 Share

Oct. 8, 2024

We have had a great experience with the UpCart app. It's super easy to use, and the support team has been super responsive with any questions we have had. Thanks, UpCart team!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Great app, it has a team that helps with any issue and the store's conversion increases a lot with it.

Using app

7 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're thrilled to hear that our team has been able to support you whenever needed and that you’ve seen such a boost in conversions. We truly appreciate your kind words and are always here if you need anything! 🚀💬

5 / 5 Share

Oct. 2, 2024

Great app, think it will help my conversion rate hugely. Also, amazing support team - John was very helpful!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌 We're so glad to hear that you’re already seeing the potential in Upcart to boost your conversions, and that John was able to assist you along the way. He’ll be thrilled to hear this! We really appreciate your support and recommendation. 💬✨

5 / 5 Share

Sept. 30, 2024

Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Excellent!! Thanks for such a nice review! 😁. Super glad you found us easy to use and effective for your upsells, with the addition of great customer service. Thank you so much for trusting us to help you grow your business 😍

5 / 5 Share

Sept. 28, 2024

Had a bundle and cart problem, where the bundle and cart wasnt matching. Spent over 2 hours trying to figure this out, watching youtube and reading forums. They have really tech savy support, and not just click and paste robots. Dom was really helpful and trying to solve the issue, asking me questions about what apps and theme im using, eventually leading to the the issue was with another bundle app

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

The app works super well for us! They can even customise little things for you if you ask for this. We are definitely happy with it. We got help from Jacinda. She helped us a lot! Then I got help from Mark for another special customisation. He also helped me quickly and well. there are many customisations that you can do. They help you in a matter of minutes.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Great app. Really great customer service and the conversion and AOV are increased dramatically. I couldn't believe it myself. Absolutely recommended.

Store

miluna

Using app

11 days

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear that your AOV and conversions have increased so dramatically and that our support team helped make the experience smooth. That’s exactly what we love to see! We really appreciate your recommendation and are so happy to have you with us. 🚀💬

5 / 5 Share

Sept. 24, 2024

Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We're thrilled to hear that adding Upcart to your site was simple and that John was able to jump in and make the sticky cart adjustment right away. We appreciate your recommendation and love having you on board! 🚀💬

5 / 5 Share

Sept. 23, 2024

Great support who is always happy to help

Store

Shiraki

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We're so happy to hear that our team was able to help and that you found the support friendly and responsive. We appreciate your support and are always here whenever you need us! 🚀💬

5 / 5 Share

Sept. 23, 2024

Goed geholpen door John!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! 🙌 We’re so glad to hear that John was able to help you! He’ll be thrilled to know his support made a difference. We really appreciate your kind words and support! 💬✨