All reviews

Rating Breakdown

  • 5
    93% (970 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (28 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2025

Hailey was super helpful and her service was fantastic! 5 stars.

Using app

13 days

Total reviews

11

Average rating

5.0

Developer Reply

That’s awesome to hear—thank you! 😊 Hailey will be so happy to know she made such a great impression. We really appreciate the 5 stars and are always here if you need anything else! 🙌⭐

5 / 5 Share

March 26, 2025

Amazing product and customer support! Hailey was amazing and patient with helping me with the cart and adding a free gift at checkout. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you're loving the product, and that Hailey was able to jump in and help out with patience and care. Adding that free gift at checkout can be such a nice touch—glad she got you sorted! Looking forward to continuing to work with you 🙌🎁

5 / 5 Share

March 23, 2025

Working with brandon was very easy and he was helpful. The issue at hand was confusing but he was able to help me solve it.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing! 😊 So glad to hear Brandon made things easy and was able to help you work through a confusing issue. That’s what we’re here for! Don’t hesitate to reach out if anything else comes up 🙏

5 / 5 Share

March 22, 2025

Great app and Amazing Support.

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much! 😊 We’re really glad you’re enjoying the app and the support team’s been helpful. Always here if you need anything—just give us a shout! 🙌🚀

5 / 5 Share

March 21, 2025

The app has been great and the Anna helped me a lot. Highly recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

That’s awesome to hear—thank you! 😊 So glad the app’s been working well for you and that Aina was such a big help. Really appreciate the recommendation! We’re here anytime you need us 🙌

5 / 5 Share

March 19, 2025

Patti was excellent in helping me solve my issues. Absolute professional!

Store

Novona

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing that—thanks so much! 😊 Patti will be thrilled to know she made such a great impact. She’s definitely a pro, and we’re lucky to have her! Looking forward to continuing to work with you! 🙌

5 / 5 Share

March 17, 2025

amazing service

Store

Amfay

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a kind review, we appreciate it! Please don't hesitate to let us know how we can continue to help you! 😁

5 / 5 Share

March 16, 2025

Absolutely Outstanding Support from Brandon! I can't say enough good things about the support I received from Brandon! From the very start, he was incredibly friendly, professional, and genuinely invested in helping me out. I had quite a few questions about setting up shipping protection as a gift and customizing the cart on my store, and Brandon guided me through every single step with clear and thorough explanations. Not only did he provide solutions right away, but he also went the extra mile by pointing out potential improvements to my store’s setup. He was super patient and even noticed small details that I hadn’t thought about myself. His attention to detail and willingness to help were top notch! What really stood out was how Brandon made me feel supported throughout the whole process like I was chatting with a friend who genuinely wanted my store to succeed. I couldn’t have asked for better service. Thanks to Brandon, my cart now looks great on both desktop and mobile, and I’ve got everything running smoothly! Huge shoutout to Brandon for his dedication and expertise. You're truly a legend!

Store

ELVORU

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're absolutely delighted to hear about your outstanding experience with Brandon. 😁 His commitment to providing friendly, professional, and detail-oriented support is exactly what we strive for, and it’s wonderful to know he made such a positive impact on your setup. ❤️ Going the extra mile to ensure everything runs smoothly—and even offering insightful recommendations—is a testament to his dedication. 🎉 We’ll be sure to share your kind words with Brandon, and we truly appreciate you being part of our community. If you ever need anything else, we’re always here to help. Wishing you continued success with your store! 😊

5 / 5 Share

March 14, 2025

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏. Please don't hesitate to reach out and let us know how we can continue to support you! 😀

5 / 5 Share

March 14, 2025

We have only had a little awhile but its increased our sales and it works flawlessly! Highly recommend you customize your cart with this.

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your experience! 🙏 We're thrilled to hear that customizing your cart has already made a positive impact on your sales and is working flawlessly for you. It’s great to know that you're seeing results so quickly! 🎉 We truly appreciate your recommendation and are excited to see your continued success. If you ever need any assistance we’re always here to help. Happy selling! 😊

5 / 5 Share

March 14, 2025

For me, upcart is the best cart app of all. Really good support and many features that anyone can use to raise conversions and a clean setup

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We're super happy to hear that you love UpCart and find it the best cart app out there. ❤️Glad you're enjoying the features, the clean setup, and our support team—we’re always here to help! Hope you keep crushing it with conversions, and if you ever need anything, just give us a shout! 😊

5 / 5 Share

March 13, 2025

Great customer service and quick responses!!

Store

Belar

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏. Please don't hesitate to reach out and let us know how we can continue to support you! 😀

5 / 5 Share

March 12, 2025

Best solution I've found for my cart. Personally works better than anything I've had custom coded as well. Fitting the full screen on mobile and easy upsells. It's exactly what I was looking for. Fast customer support, quite literally instant responses. And always able to provide a solution but also the reasoning behind it. Nothing but great positives to say about Upcart.

Store

AZZURRA

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Really appreciate you sharing your experience! 🤗 It’s awesome to hear that UpCart has been the best solution for your cart—especially outperforming custom-coded setups. The full-screen mobile fit and easy upsells are definitely game-changers! And huge shoutout to our support team for keeping things fast and helpful. 😀 We’re all about making sure you not only get a solution but also understand the "why" behind it. Thanks again for the kind words—we’re thrilled to have you on board! 😊

5 / 5 Share

March 12, 2025

Patti is the TOP G, best customer service experience

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Love to hear that! 😄 Patti is truly a rockstar, and we’re so glad she made your customer service experience top-notch! We’ll be sure to pass along the shoutout—she’ll appreciate it! 🔥 Let us know if you ever need anything else!

5 / 5 Share

March 12, 2025

Good help from John

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear John was able to help! 😊 We’ll be sure to pass along the appreciation. Let us know if you ever need anything else! 🙏

5 / 5 Share

March 11, 2025

Very helpful and solved my issue pretty quick

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that! 😊 Happy we could help and get things sorted quickly for you. Let us know if you ever need anything else! 🙏

5 / 5 Share

March 10, 2025

Dom was very helpful in his assistance. He was quick and straight to the point

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Awesome to hear that Dom was able to help quickly and efficiently! 😊 We’ll be sure to share your kind words with them ❤️ Let us know if you ever need anything else! 🙏

5 / 5 Share

March 9, 2025

Very great support staff, quick response and solutions to your issues.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear you had a great experience with our support team! 😊 We pride ourselves on quick responses and effective solutions. Thanks for the kind words, and let us know if you ever need anything! 🙏

5 / 5 Share

March 7, 2025

Great App & the help of Hailey with UpCart is what truly made it great, without her help I truly was about to uninstall & use a competitors product. Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 Hailey is going to be so happy to read this review! We're so happy she able to help and we can continue to work together 🙏 Please let us know how we can continue to assist you!

5 / 5 Share

March 5, 2025

I started with AfterSell about two months ago, which, truthfully, blew me away with the AOV increase that happened, literally, immediately. So I decided to give UpCart a shot... and like most founders, we're quite particular on how things are displayed on our site. After much self-troubleshooting, Hailey solved a super important UX wish that I couldn't seem to solve on my own. Better yet, she solved in a matter of minutes with such a fun, upbeat attitude. It's so rare to find companies that truly go above and beyond to make sure us shop owners are getting our dream tools – but not with Hailey at UpCart. She cares which means the company DNA is rooted in care. It's experiences like these that have already turned me into a life-long customer. I know this team has my back today and 5 years from now. Truly amazing experience. Thank you, thank you, thank you, Hailey! - Andy ✌️

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Andy, First of all, we're blown away by your kind words ❤️🥰 We appreciate them immensely! We're so happy both AfterSell and UpCart have made a positive contribution to your store and even happier that Hailey was able to help you so quickly with that UX problem. We are so proud of Hailey, she's always very fun and a tremendous help 🤗. You're very right that merchant care is our top priority and I'm sure if speak to another member of the support team, you'll see that runs through us all. 🙏 We look forward to continue to work with you!