All reviews

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2026

Aina was extremely helpful. She assisted me with setting up my cart and had plenty of patience!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🙏 So happy to hear Aina could get everything set up smoothly for you! 🙌 We'll pass along the shoutout. She'll love hearing this. Welcome to Upcart, and don't hesitate to reach out anytime! 😊

5 / 5 Share

March 11, 2026

GTOPPP

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! ⭐ We're stoked you're loving Upcart! If you ever want to try new upsell setups or need a hand optimizing your cart, just reach out to us anytime, we're here. 💬🚀

5 / 5 Share

March 11, 2026

John from the UpCart team was incredibly helpful. He helped us properly configure the express checkout buttons and ensured everything was working smoothly on our store. He responded quickly, explained things clearly, and went above and beyond to make sure the setup was done correctly. It's always great to work with support that is knowledgeable and genuinely willing to help.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2026

Support was very quick and efficient. Resolved very quickly.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2026

good support, helpfull

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙏 We're so happy you're enjoying Upcart! Your support means the world to us. If you ever need anything, our team is always here to help! 😊

5 / 5 Share

March 6, 2026

EDITED. We had an issue with the app on this specific store (we own several stores with UpCart and are generally happy with it) and uninstalled it, out of frustration, rather than contacting the Rokt team. They did reach out to us and offered to help fix our issue for issue. After some digging, they discovered we had some remnant code from an uninstalled app that was interfering with UpCart (and our site's performance), offered a detailed diagnostic so we could optimize our store. Shout-out to Brandon and his team - they rock!

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for the kind words and for trusting Upcart across multiple stores. That means a lot to us! 🙏 We’re really glad we were able to track down the conflicting code and help improve your store’s performance. If you ever run into anything else or want to optimize further, we’re always here to help! 🚀

5 / 5 Share

Feb. 18, 2026

jam good

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Love to hear that you’re enjoying Upcart! Hearing that jam was good made our day! 😄 If you ever want to try new upsell setups or need a hand optimizing your cart, just reach out to us anytime. 💬

5 / 5 Share

Feb. 18, 2026

Great app and Laura is an amazing support!!

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! 🙌 We’re thrilled that Upcart is working well for you and that Laura could support you so quickly. We’ll be sure to pass on the shout out! 💙

5 / 5 Share

Feb. 18, 2026

atentendentes super rapidos a responder , simpaticos e profissionais aconselho a contactar sempre que necessario

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great app and customer service (John) was super quick and helpful.

Store

Gottlob

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review! 🙏 We're thrilled to hear that you find Upcart great, and that John was able to help you quickly! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊

5 / 5 Share

Feb. 6, 2026

GENIAL

Store

Alivium

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🙏 We're thrilled to hear you're having such a great experience with Upcart! It's amazing to see you're already finding value in just one day of using the app. If you ever need anything, we're always here to help! 😊

5 / 5 Share

Feb. 6, 2026

heel goed! hele goede hulp van Aina heeft de rewards voor mij toegevoegd top!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙏 We're thrilled to have you as part of the Upcart family! It's great to see you're already using the app and finding value in just 14 hours. If you ever need anything, we're always here to help! 😊

5 / 5 Share

Feb. 4, 2026

Laura was very quick and helped solve our issues within minutes

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear Laura was able to help solve your issues so quickly! She's amazing at providing fast, effective support, and we'll make sure to pass along your kind words to her. If you ever need anything else, we're always here to help! 😊

5 / 5 Share

Feb. 3, 2026

Jam helped me a lot with an issue and now I have my cart add ons set up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review! 🙏 We're thrilled to hear Jam was able to help you set up your cart add-ons! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊

5 / 5 Share

Jan. 31, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙏 We're so happy to have you using Upcart! It's great to see you're already finding value in just 2 hours. If you ever need anything, we're always here to help! 😊

5 / 5 Share

Jan. 30, 2026

Customer support helped me very good and were clear in their information.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear our customer support team was helpful and provided clear information! We always strive to make sure our customers have the best experience possible. If you ever need anything else, we're always here to help! 😊

5 / 5 Share

Jan. 27, 2026

Denisse from upcart team was very helpful and kind! Shoutout to her!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear Denisse was so helpful and kind! She's amazing at what she does, and we'll make sure to pass along your shoutout to her! If you ever need anything else, we're always here to help! 😊