Upcart—Cart Drawer Cart Upsell
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I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales.
Thank you so much for working with us for so long! We know we've made some changes and are so happy to hear you've had no issues with us! Looking forward to continuing to work with you in the future! 😁😁
Great support! Very patiently and kind. Great app
Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄
I am extremely dissatisfied with the service. The team provided no individual assistance for coding or app adjustments, instead directing us to self-help articles. Despite configuring the app correctly for our market's currency, it displayed prices in USD instead of AUD, preventing us from making immediate sales. Unfortunately, the team lacks a development team and suggested we either code the fix ourselves or hire a professional. For a $30 app, this level of support is highly disappointing. Most Shopify apps priced above $12-$15 typically include developer support to resolve issues stemming from the app's programming. would recommend the app for that price!
Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.
John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁
Super fast and responsive technical support - they are there when you need them!
We're so happy you loved our fast and responsive support! Please let us know if there's anything we can do to make your experience with us even better!!
Doesn't work- Not a fan of apps that hold my customers ransom in such a way. 5 Days into my Selling Plan trial it disabled all purchases (not just upsells) demanding I get a Selling Plan despite being on the "free" trial for it.
Hi there! I took a look at your support ticket, and it seems you may have left this review on the wrong app! Based on the images you sent us in the support ticket, you must have meant to leave this review on the app called "Buy Button". The images you had sent us picture the "Buy Button" app and not UpCart. I suggest reaching out to the "Buy Button" app's support team so they can look into this issue for you and possibly offer compensation for the lost sales as well! If you do ever have any concerns with UpCart, please let us know at [email protected] and we'd be more than happy to look into them! Hope you have a wonderful day, thanks!
Super easy to use, converts great, support staff is very helpful in making customizations
Thank you so much for your kind words! We're so happy you enjoy how easy our app is to use, our great support staff and that you're seeing great conversion from using us 😁 Please let us know if we can assist you with anything going forward!
Super sweet, very knowledgeable, happy to help, and quick to respond. So grateful for your help!
Dom and the rest of the support team are going to be so happy to read this review from you! Thank you so much for sharing your kind words on how kind, knowledgeable and quick our support staff is. Please let us know if we can assist with anything in the future! 😁
Hailey was very very helpful. I'm so grateful i found her helping with all my questions and doubts! thanks!!!!
Hailey will love this! We're so glad she was able to help you and take care of any doubts you may have had. ❤️ Please let us know if we can assist with anything else in the future!
Michelle was really helpful and responsive and was able to resolve my issue very quickly
Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀
Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey
Hailey will love this! Thanks for letting us know how quickly she was able to resolve the issue of nothing showing in the cart for you! ❤️. Please let us know if we can assist with anything else in the future 😁
great app with great features and staff!
Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄
We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells. Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!
We are so thrilled Patti was able to help you! We know how stressful BFCM can be and to be able to get you back to normal sales makes us very proud! Thank you so much for your continued support with our app and we look forward to continuing to grow with you! ❤️
Fastest customer support
So happy to hear we could provide fast support for you! Please let us know if there's anything we can do to continue to assist you 😁
Excellent
Thank you so much for taking the time to leave us an excellent review 😉. We appreciate you working with us for so long and look forward to continuing to work with you 😁
Michelle was very helpful. Thank you for fixing the issue
Michelle will love this! ❤️ Thanks so much for letting us help you resolve the issue quickly and we look forward to continuing to work with you! 😁
This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!
You're review is excellent! Thank you so much! 🙏 It makes us so happy that we could resolve those compatibility issues for you so you could take advantage of Black Friday and that you were able to use the Custom CSS to get your cart looking sleek! Can't wait to see your success grow with us 😁
Great help! Helped me with all my questions
Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can help with going forward 😃
Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille
Jacinda sera ravie de lire ceci! 😍 Elle est incroyablement gentille et efficace dans toutes ses démarches et nous sommes ravis qu'elle ait pu vous aider à tout mettre en place! N'hésitez pas à nous faire savoir si nous pouvons vous aider d'une autre manière. 🙏
Thank you Jacinda for the perfect support ! She helped me quick and with positive attitude !
Jacinda will be so happy to hear that she was able to help you quickly along with her positive attitude. We appreciate that about her as well! ❤️
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