Upcart—Cart Drawer Cart Upsell
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Super easy to use, converts great, support staff is very helpful in making customizations
Thank you so much for your kind words! We're so happy you enjoy how easy our app is to use, our great support staff and that you're seeing great conversion from using us 😁 Please let us know if we can assist you with anything going forward!
Super sweet, very knowledgeable, happy to help, and quick to respond. So grateful for your help!
Dom and the rest of the support team are going to be so happy to read this review from you! Thank you so much for sharing your kind words on how kind, knowledgeable and quick our support staff is. Please let us know if we can assist with anything in the future! 😁
Hailey was very very helpful. I'm so grateful i found her helping with all my questions and doubts! thanks!!!!
Hailey will love this! We're so glad she was able to help you and take care of any doubts you may have had. ❤️ Please let us know if we can assist with anything else in the future!
Michelle was really helpful and responsive and was able to resolve my issue very quickly
Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀
Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey
Hailey will love this! Thanks for letting us know how quickly she was able to resolve the issue of nothing showing in the cart for you! ❤️. Please let us know if we can assist with anything else in the future 😁
great app with great features and staff!
Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄
We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells. Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!
We are so thrilled Patti was able to help you! We know how stressful BFCM can be and to be able to get you back to normal sales makes us very proud! Thank you so much for your continued support with our app and we look forward to continuing to grow with you! ❤️
Fastest customer support
So happy to hear we could provide fast support for you! Please let us know if there's anything we can do to continue to assist you 😁
Excellent
Thank you so much for taking the time to leave us an excellent review 😉. We appreciate you working with us for so long and look forward to continuing to work with you 😁
Michelle was very helpful. Thank you for fixing the issue
Michelle will love this! ❤️ Thanks so much for letting us help you resolve the issue quickly and we look forward to continuing to work with you! 😁
This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!
You're review is excellent! Thank you so much! 🙏 It makes us so happy that we could resolve those compatibility issues for you so you could take advantage of Black Friday and that you were able to use the Custom CSS to get your cart looking sleek! Can't wait to see your success grow with us 😁
Great help! Helped me with all my questions
Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can help with going forward 😃
Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille
Jacinda sera ravie de lire ceci! 😍 Elle est incroyablement gentille et efficace dans toutes ses démarches et nous sommes ravis qu'elle ait pu vous aider à tout mettre en place! N'hésitez pas à nous faire savoir si nous pouvons vous aider d'une autre manière. 🙏
Thank you Jacinda for the perfect support ! She helped me quick and with positive attitude !
Jacinda will be so happy to hear that she was able to help you quickly along with her positive attitude. We appreciate that about her as well! ❤️
Best support ever!
Thank you so much for taking the time to leave us a nice review! We look forward to continuing to work with you in the future!
Highly Recommend UpCart! The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store. What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.
Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁
Hailey was very quick to respond to me and she was very patient with a complex problem I was having. This app has made me a lot of extra money and is extremely easy to use.
Hailey will be so thrilled to read this!!❤️ We're so glad she was able to assist you with that complex problem and help you see successful results! We look forward to continuing growing with you and seeing your continued success!! 😁
I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales. Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers. Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop. However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!
Hi there Simple Germany! I'm really sorry to hear about your poor experience with our pricing! If you have feedback on how we can word the pricing better to reduce confusion, please let us know and we'll do everything in our power to ensure it's clearer in the future. With that in mind, allow me to explain why UpCart's pricing is structured this way. UpCart isn't just an upselling app, and this is why we don't charge on a per-upsell basis. UpCart's main value is giving your customers a convenient, always accessible, and easy way to manage their cart while browsing your store. Normally they'd have to load a whole new page (.../cart) to do so, which adds friction to the transaction and may increase churn. The best way to judge UpCart's impact is by looking at the number of orders generated, since every order interacts with UpCart and gets value from it. I completely understand the frustration around the pricing, I recommend continuing the conversation with our support team (clicking "I need more help" on the bot will redirect the conversation to our team) so we can help improve your experience with the app. Thanks again for your honest review, and we hope to hear from you in the support inbox soon! - The UpCart Team
Excellent support from the team!
Awesome! The team will be thrilled to read this! Thank you so much for taking the time to leave us this kind review 🙏 Looking forward to continuing to work with you as you grow! 😁
Very Helpful Team!
We think we have a really helpful team too! We're really happy you got to see how awesome they are too. Please let us know if we can help with anything else moving forward 😁
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