All reviews

Rating Breakdown

  • 5
    95% (874 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2023

Perfect support from Jordan! Thank you!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Top App, perfect support. Generate big plus with the app.

Store

Elsara

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, we are waiting on a response from you and are eager to discuss the issue. Our CTO and development team have investigated thoroughly and it does not seem to be an issue with UpCart. We would love to hop on a call with you and discuss further.

5 / 5 Share

Oct. 21, 2023

This is hands down the best app plugin available for Shopify. They've been responsive to me ever since I installed the app years ago and have helped me customize the look and functionality of the cart until it fits our needs. I couldn't recommend UpCart and their team more!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

We are likely to generate another 150K plus in revenue over a year from the upsell capabilities. The cart itself is designed very well. I would like to see a bit more on the analytics side, and some options need work in the customization area. (i.e note section and the announcement timer). However, I am beyond impressed by the performance.

Using app

4 months

Total reviews

9

Average rating

4.2

5 / 5 Share

Oct. 19, 2023

Incredible! I had two big problems with my shop: - personalised products (photo and text) that weren't added to the basket correctly (the photo that the customer uploaded was no longer uploaded) - and the automatic translation wasn't working on the cartslide Varun's customer service was able to meet all my expectations, and I can only highly recommend it.

Store

Me&Who

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 13, 2023

I wanted some extra changes in my Cart and Pierre really helped me out. Even though I had a lot of questions he was very patient and reliable:) Full Stars for him and for the App it really helps my Shop Thank you

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Work is always tedious, complex, and challenging, but having a good app plugin and a responsible team can save you a lot of trouble. Despite some initial hiccups during the usage, the technical team at UpCart provided me with tremendous assistance. They patiently listened to my questions, helped me devise solutions and alternative approaches. I witnessed their proactive and responsible work attitude towards customers, and I feel like I've found a great partner. Currently, I'm only using the basic features of their app, and it has already resulted in more than a 5% increase in product quantity for orders following UpCart's recommendations. This pleasantly surprised me, and now I plan to implement more comprehensive marketing strategies with UpCart's guidance to help my business. I highly recommend UpCart!

Using app

About 1 month

Total reviews

7

Average rating

3.3

5 / 5 Share

Oct. 7, 2023

Patti helped me very quickly with my problems, I thank her very much (:

Store

Velvit

Using app

About 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 4, 2023

Great support, I like the design, it was easy to setup not like other apps similar to this but having only the cart drawer ruins my other upsell app which is currently making me a lot more upsells. If this app had an option for normal cart then I would keep this app but cart drawer is not an option for my store.

Using app

8 days

Total reviews

22

Average rating

2.1

5 / 5 Share

Oct. 2, 2023

Absolutely phenomenal app and the very best customer support!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Great App, super quick and competent service!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Very nice app and when I had an issue UpCart (Pierre) resolved the issue promptly and perfectly! Definitely recommend this app!

Store

Crystiq

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

The app is fantastic, the UX increased by a lot and the AOV too thanks to the shipping protections you can do like 5$ clean almost evey order, this is amazing. I also had the pleasure to have the support of Pierre who helped me debug a custom function for the cart and for the page builder, and this was also beyond the scope of his support! I am very grateful. Super App and super customer service!!!

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Pleasant to work with. Patti was very helpful.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Excellent app, customer service (thanks Pierre) and plan options. I love this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great app, I tried a few others that felt clunkier and settled on this one. I ran into a compatibility issue with my site and the support staff had it fixed within minutes.

Using app

3 days

Total reviews

4

Average rating

4.0

3 / 5 Share

Oct. 2, 2023

I can't express how impressed I am with this app and the exceptional support provided by the Upcart team! Recently, I encountered an incompatibility issue with my theme, but the Upcart team swiftly and efficiently resolved it, offering comprehensive support throughout the process. The impact on our sales has been remarkable since implementing the app. I do have a suggestion to further enhance the app's functionality: consider adding a feature to suggest discounted upsell products. I believe this addition would significantly boost our conversion rates. I eagerly anticipate future updates and improvements from the Upcart team, given the incredible experience I've had so far. Keep up the fantastic work!

Using app

18 days

Total reviews

2

Average rating

2.5

4 / 5 Share

Sept. 12, 2023

The app and UI is very nice. Very easy to use and it does convert. The problem is, many times there is a 1-3 second delay in seeing the item in your cart. It makes me wonder how many sales are lost because of this issue. Hopefully they can solve the lag issue because I'm not sure it's worth the upsells if I'm losing sales altogether from the lag.

Using app

24 days

Total reviews

6

Average rating

3.5

5 / 5 Share

Sept. 11, 2023

I had a couple of technical issues with the cart not displaying the add to cart button correctly. Jordan was excellent and fixed this for me super quickly. I'm very happy now with how the cart looks and works. Definitely recommend.

Store

LWLSS

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Très bonne application, je recommande ! Support très réactif, même le soir assez tard.

Using app

About 2 hours

Total reviews

3

Average rating

3.7