UpCart—Cart Drawer Cart Upsell
UpCart: Shopify Sticky Cart Drawer & Cart Upsell App
Rating
4.8
feedback
922
chart
#31
All reviews
Rating Breakdown
Dec. 12, 2023
Great App but the most important is the support. They help to customize everything. 5 Stars + Thanks
Dec. 11, 2023
This app does what it is supposed to do with little to no fuss. One of the best things about this app is the devs are always available and ready to help out and try to apply any changes you need - customer service at this level is rare these days.
Dec. 10, 2023
I have reached out 2x to get help. This app is a great idea but does not work right. It caused major issues on Black Friday. It gave customer products they did no earn as they did not meet the threshold. I also have turned it off because the free item sale was done and then a few more items came through when the app was not active again. This is a pain and not support to respond yet.
Dec. 6, 2023
Amazing support. So friendly and very helpful. Happy with the app so far and has been very easy to integrate.
Nov. 29, 2023
Great customer service, very sleek cart design and the pricing system beats every other option. Very good
Nov. 26, 2023
Selbst Sonntags um Mitternacht erhält man ausführlichen und hilfreichen Support, die App ist übersichtlich und benutzerfreundlich, sehr zu empfehlen.
Nov. 26, 2023
Mark was super helpful in fixing my cart setup by fixing it via coding. Very supportive and kind customer service. I am thankful!
Nov. 26, 2023
This app has many restrictions that aren't told you to you upfront until you discover them yourself and ask the support team (to which their answers are simply, "our app doesn't have control over it"). Free rewards cannot be restricted on cart pages (only sliding cart), and even though I need the order tag to be free of tags, upcart just dominates that space affecting my normal business processes. When asked their response is, "we need that space too". I've only been using this app for a week or so, and not only are the restrictions affecting my processes (customers are literally adding dozens of free rewards with no restrictions), but upcart has been no help in trying to find a solution.
Nov. 25, 2023
Would recommend. Had some technical issues with the way my cart looked but their representative was extremely helpful and fixed everything for me.
Nov. 20, 2023
Great app and excellent customer service! UpCart definitely helped us increase our AOV and conversion!
Nov. 18, 2023
nice experience with the app and the support is very reactive. i'm very satisfied
Nov. 14, 2023
Surprisingly fast and accurate support from Patti of UpCart. The answer to my question was simple to understand and helped my sort out the discount hierarchy. Well done UpCart.
Nov. 8, 2023
Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.