All reviews

Rating Breakdown

  • 5
    90% (651 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 94% (668)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2024

app works great. tons of features that will help scale your business. reasonably priced. Very responsive support also. Highly recommend

Store

So Wood

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Easy to use and excellent design. Great customer service

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Highly recommend this for any ecommerce store! The moment it went live, our conversion rates and AOV went up. The app is simple to use and the customer support team is top notch. They addressed all my questions within 20 minutes or less.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

app works seamlessly and the customer support is top notch! Jordan was able to help fix a few issues due to our custom theme within minutes. couldn't recommend an app more!

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Great support and great UI

Store

Artera

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

I have never worked with any Shopify App developer that responds faster than this crew. Great app, great functionality, amazing customer service, and most importantly, easy to use!

Using app

11 days

Total reviews

13

Average rating

4.7

5 / 5 Share

Dec. 23, 2023

sehr guter kundenservice zudem kriegt man sofort eine antwort alle mitarbeiter sind auch sehr nett und zuvorkommend

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Needed help with an issue and I got an answer right away and a solution! Super easy app to manage and amazing customer service.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

UpCart has performed well for our store, far exceeding its cost, and we've also had excellent interactions with their customer support team. I hope they continue to grow and improve the app's capabilities and integrations as we plan on keeping it for a long time!

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 20, 2023

We've only been using the cart + free shipping trigger (no upsell yet), and this is working flawlessly. I Have to say I was a bit worried by load time for such an app (we've had bad experiences with 3rd party currency rate apps in the past), but it's been great so far. Some "finishing" features were missing (rounding of values, dynamic display of currency symbol in the "free shipping" trigger section), and we were in touch with Pierre from support who ended up doing a great job for us. Hope those feature requests will make it to the public documentation, or simply be added to the next release :) Best, Hugo

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Great App but the most important is the support. They help to customize everything. 5 Stars + Thanks

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

This app does what it is supposed to do with little to no fuss. One of the best things about this app is the devs are always available and ready to help out and try to apply any changes you need - customer service at this level is rare these days.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Amazing support. So friendly and very helpful. Happy with the app so far and has been very easy to integrate.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 26, 2023

This app has many restrictions that aren't told you to you upfront until you discover them yourself and ask the support team (to which their answers are simply, "our app doesn't have control over it"). Free rewards cannot be restricted on cart pages (only sliding cart), and even though I need the order tag to be free of tags, upcart just dominates that space affecting my normal business processes. When asked their response is, "we need that space too". I've only been using this app for a week or so, and not only are the restrictions affecting my processes (customers are literally adding dozens of free rewards with no restrictions), but upcart has been no help in trying to find a solution.

Using app

16 days

Total reviews

7

Average rating

3.4

5 / 5 Share

Nov. 25, 2023

Would recommend. Had some technical issues with the way my cart looked but their representative was extremely helpful and fixed everything for me.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 23, 2023

Nice product, flexible and well thought out :-), and the service is A1.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Mark was very helpful and the app is amazing

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great app and excellent customer service! UpCart definitely helped us increase our AOV and conversion!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

nice experience with the app and the support is very reactive. i'm very satisfied

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Surprisingly fast and accurate support from Patti of UpCart. The answer to my question was simple to understand and helped my sort out the discount hierarchy. Well done UpCart.

Using app

9 months

Total reviews

33

Average rating

5.0