All reviews

Rating Breakdown

  • 5
    92% (627 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 95% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

I had a couple of technical issues with the cart not displaying the add to cart button correctly. Jordan was excellent and fixed this for me super quickly. I'm very happy now with how the cart looks and works. Definitely recommend.

Store

LWLSS

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Très bonne application, je recommande ! Support très réactif, même le soir assez tard.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 8, 2023

The best slide cart that i use and support is very reactive. I Love

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

The upcart upsale settings are very easy to work through, and theres many different ways you can upgrade your regular cart to increase order value. The best part however is the customer service. I had issues getting UpCart to integrate with my site’s custom theme that i bought and when i reached out for help at like 9pm they answered me right away and we went back and forth late at night, trying to figure out the best fix. They offered to help hands on and have a look at my themes code and see if there was anything they could change to make everything integrate correctly. Thankfully it was just a simple fix, and they were able to get it all fixed very fast. They also gave me a breakdown of the issue and all the exact changes they made, so now i know exactly what has changed and will be able to relay the info to the team that made my custom theme.

Store

SoIcy

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Das System ist wunderbar, schnell und der Support ist sehr gut. Es freut mich sehr mich dafür entschieden zu haben.

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

An app used by the top merchants - This is my go-to from now on for carts. Love that the app is so well integrated into Shopify. I can trust it during my busiest times. Highly customizable too. Love it!

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

App works great and the customers support is even better. Fast replies and they will customize the cart however you may need!

Using app

4 months

Total reviews

8

Average rating

5.0

3 / 5 Share

Feb. 10, 2024

App is good, but support is useless. They dont even bother to put efforts, reply late and sound uninterested. Look forward to switch if there is a good alternative out there.

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 16, 2023

It became too easy to be compatible with other apps after upgrading the version. And Cs team and development team are very kind. Everything I wanted was customizable and very fast.

Using app

20 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 14, 2023

App is a great way to increase your AOV and help customers with product discovery. Just be sure to test your add to cart button across multiple devices and browsers as ours did not work initially and they had to add in some code. I had a few requests and they custom coded it over night. Support is really amazing and responsive, thank you!

Using app

7 days

Total reviews

20

Average rating

4.6

5 / 5 Share

Aug. 11, 2023

Great product. Easy to configure and very intuitive. Had a problem with my theme where product images weren’t appearing in cart and it was fixed quickly. Already started increased my AOV and it has an analytics section where you can keep track of your upsells.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Amazing app and very friendly support. Highly recommended!!! After submitting the request, Pierre responded me within 24 hrs and solved my issue. Thank you very for all your help here @Pierre.

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

The support from this company has been nothing but amazing. The app is well-built. Both functionalities, ux and ui speak quality. Only some things worked perfectly for our specific needs just out of the box, but Pierre from the support had solutions ready and waiting to solve all our problems and make the app almost custom fit for our case. I would 100% recommend this app and the people behind it. Update: After a year of continuous usage of this app, I can easily recommend it to anyone. The team is always ready to help us out with anything that comes up on our journey. Thanks to Michelle for her prompt response to our needs in the aesthetics department :)

Using app

About 1 year

Total reviews

7

Average rating

4.1

5 / 5 Share

Aug. 8, 2023

Solid app. Love what it's doing for us. Pierre was super helpful with troubleshooting and customization

Store

SNOOZ

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

So far the cart and customizations have been great! The support team is also very quick to respond. Definitely recommend as a cheaper alternative to others.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

I am blown away at the level of support this team has provided. Above and beyond my expectations. App is incredible and has so many slick features. Get this app now!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

I like the functionality and the look, and even better, when we had a problem with how a custom order appeared to our shipping department (probably because the app for doing custom orders was interfering with this one somehow), they were able to take care of it right away. Great customer service!

Store

Soto

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! Glad we were able to figure out what the issue was and managed to correct it! Hope you continue to enjoy the benefits of UpCart. Let us know if you need anything else alright? :)

5 / 5 Share

July 27, 2023

I highly recommend Cart Upsell to everyone. The app is easy to use and the interface is intuitive and user-friendly. There are also videos that explain the functions well. The support is very friendly and reacts very quickly when you have questions. Five stars!

Using app

35 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the amazing review, really appreciate it! If you run into any issues, just let us know! We're always happy to help. Hope you continue to enjoy UpCart's benefits!

5 / 5 Share

July 26, 2023

I had a really great time working with a helper named Pierre when I had trouble with the shopping cart on my Shopify app. Pierre knows a lot about this stuff. He found the problem really fast and fixed it. What made him really special was how patient and kind he was. He explained everything so I could understand and answered all my questions, no matter how small or big. Now, my app works much better and my customers are happy too. That shows how good Pierre is at solving problems and helping customers. He was really professional and turned a tough situation into a good one. I'm very thankful for his help. If anyone needs help with their Shopify apps, I would tell them to go to Pierre.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that Pierre was able to dig into any issue you had, and resolve it! Hope everything is going smoothly now. Let us know if you run into anymore hitches! In the meantime, enjoy the benefits of UpCart! Hope to see your AOV continue to increase!

5 / 5 Share

July 24, 2023

Setup was seamless and the interface is built very much like a Shopify app. Would recommend at least a free trial to check it out.

Using app

About 2 months

Total reviews

6

Average rating

4.5