All reviews

Rating Breakdown

  • 5
    90% (651 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 94% (668)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2023

Incredible support! I had a problem with my theme, the theme was not switching the cart to UpCart. The support corrected the error in my theme. I am impressed by this awesome support, they even recorded a video for me, to show me what they have done and showed me the error code! That is truly awesome, thank you so much!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Such an easy-to-use app and it has already paid for itself in less than a week. Great support from Pierre and Patti as well, helping to put some final touches to it. Highly recommended!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 31, 2023

Fantastic service! Pierre was able to replicate the look of our custom coded existing cart in order to seamlessly blend in with our theme. I haven't had a chance to try out the functionalities of the app yet but this was a big thing for us so we're off to a great start :)

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Fantastic customer service, app does everything you need it to do and there are so many customisation options which is great.

Using app

37 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2023

Love the functionality. Great support and help in customizing the app to our shopify store. Highly recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great review! :) Glad to hear we were able to provide the functionality you love. Our team is always here to help with any other customizations or questions you may have.

5 / 5 Share

May 27, 2023

Amazing app and amazing customer service ! The app is very easy to use and will boost the AOV of your store directly. It also improved my CVR rate so I can only recommend it

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great review! Let us know if you have any questions, comments, suggestions, or concerns! Always happy to help out where we can! :)

5 / 5 Share

May 23, 2023

UpCart delivers the exact functionality I was looking for...it displays recommended add-ons as in cart upsell offer. The product has more features than this, but this is the use case I was looking for. I hit a roadblock with configuring nested Buy X Get Y discounts and having them show up in the cart. This is not a limitation of UpCart, but a limitation of my Shopify knowledge and/or a real limitation of Shopify functionality. Patti from UpCart spent a significant amount of time helping me troubleshoot the issue - she even went so far as to record and share a step by step video showing me her suggested resolution. I'm beyond impressed!

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Super happy to hear we're able to get you the functionality you wanted! And thank you for taking the time to write such a long review on your experience, truly appreciated! Let any of us know if you need anything, always happy to help out!

5 / 5 Share

May 22, 2023

Pierre have helped me with editing the code on my shopify theme and making a lot more usable. Thank you soo much for the 5 star customer service. Appreciate the assistance a lot. Highly recommend this app for those who need a cart slider.

Store

KUTTN

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

You're welcome! Thank you as well, for leaving this great review and for recommending us to others! You're the best!

5 / 5 Share

May 21, 2023

MUST HAVE if you use PageFly... even if you don't use PageFly it's still 10/10 though. Here's why. With PF Landing Pages, you cannot add multiple items to a landing page without having the header/footer. This was so annoying to me and after trying BEAM's other app AfterSell I thought it was worth a shot to try. Not only can I now convert more people from my landing page, but I also have a sleeker-looking cart with the ability to not only increase AOV for myself but also give my customers an enjoyable way to purchase. Great job Beam team... batting 2 for 2!

Using app

About 8 hours

Total reviews

9

Average rating

5.0

Developer Reply

This was truly an amazing review to read, thank you so much! Our entire team loved it, and we're super happy to hear we're crushing it! Let us know if you ever need anything else alright? :) Thanks!

5 / 5 Share

May 18, 2023

This app is sooo good. Pierre provided the quickest and most amazing support. You don't come across apps as good as these everyday! Thanks guys :)

Using app

About 1 hour

Total reviews

11

Average rating

5.0

Developer Reply

Glad we were able to help out! Thanks for the huge compliment too, happy to help out!

5 / 5 Share

May 16, 2023

5+ STARS! Good app for upselling products, and the developers are extremely helpful when you need them! I advise everyone to try it!

Store

Denleri

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a million for the awesome and honest review! Happy to hear we're super helpful! We'll be here whenever you needed us. Your recommendation also means a lot to us. Thanks so much!

5 / 5 Share

May 15, 2023

5+ STARS! Good app for upselling items and the devs are so fast and kind if you need any help! I recommend this to anyone!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks a bunch for the awesome review! Super happy to hear that our upselling app is doing the trick for you. And it's fantastic to know that our team of devs was quick and friendly when you needed a hand. We're all about making your experience top-notch! Your recommendation means the world to us. So if there's anything else we can do or if you've got more feedback, we're all ears. We're here to make your business thrive!

5 / 5 Share

May 9, 2023

I'm really happy that I've installed this app, since my AOV increased. Easy to set up, and the support team is always here to help. Thanks guys :)

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you're happy! We're definitely always happy to help so let us know if you need anything! Thanks so much for the great review!

5 / 5 Share

May 6, 2023

The app works well right out the gate! I'm happy with it and the support was very quick to help me fix a small issue with the aspect ratio of my product images in cart. I highly recommend this app!

Using app

22 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for the honest review there! Let us know if you have any other requests or even suggestions! Always open to feedback. :) Hope you continue to love UpCart!

1 / 5 Share

May 5, 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Using app

About 22 hours

Total reviews

5

Average rating

1.0

Developer Reply

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality. Our team is always here to help though! I have sent you message directly through email and will continue the conversation there. I will do my best to turn this negative experience into a positive one for you 🙏. Best, Armon Co-founder @ UpCart

5 / 5 Share

May 3, 2023

Big recommendations, Pierre is always helpful on the support with design changes asap. Recommend Upcart for everyone who is serious about their business and CRO

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Glad to hear you were able to get the support you needed, we're always happy to help you with more customizations too! Please don't be afraid to reach out. Hope you have a great time with UpCart!

5 / 5 Share

April 26, 2023

I highly recommend this App as it is a great application with a variety of useful functions that are easy to set up. Although I had a few issues during the installation process, the Livechat support team was incredibly helpful in resolving every problem I encountered. I am confident that we will continue to use this app in the long term, as we have already noticed an increase in our conversion rate and AOV since implementing it. Overall, the Cart App is an excellent choice for anyone looking for a reliable and user-friendly e-commerce cart solution.

Store

Ölich

Using app

About 7 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the review! Glad to hear we were able to resolve any issues you were having. Can't wait to see your AOV get even higher! Let us know if you ever need anything else, always happy to help.

5 / 5 Share

April 25, 2023

Top-notch customer service. Patti and Pierre were so helpful with my onboarding and code customizations. Its still too early in the installation to report back about conversion lift but I just made a sale while typing this so it's gotta be good!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear we made the process easy for you, and that you already got your first sale! Congrats on that, and here's to many more! :) Thanks for the honest review!

5 / 5 Share

April 21, 2023

This app is easy to install, easy to customize, and very intuitive! Just the right amount of features to increase AOV.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the honest review, really appreciate that you took time to write that up for us! Let us know if you have any ideas or suggestions! We really appreciate feedback!

5 / 5 Share

April 20, 2023

Got this app for the cart upsell. It has some amazing features like upsell in the cart and shipping protection. I had some slight issues with the app, but the developers reached out and solved it quickly. I reccomend this app for anyone looking for cart upsell.

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for. Through our development teams initial analysis, it seems like the checkout redirect issue is being caused by a recent change that a conflicting app you are using has made. We are working to release a workaround, and it should be fixed for you very soon. We have sent you message directly through email and will continue the conversation there. Any charges by UpCart have been refunded as well. I will do my best to turn this negative experience into a positive one for you 🙏. Best,
Armon Co-founder @ UpCart