Upcart—Cart Drawer Cart Upsell
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Customer support is perfect
Thank you so much for the kind words! 🙏 We're thrilled to hear you had a great experience with our support team. If you ever have any questions or need assistance, we're always just a message away! ⭐
Jose couldn't have been more helpful, thank you!
Thank you so much for this wonderful review! 🙏 We're so happy to hear that Jose was able to help you out! He truly goes above and beyond for our merchants, and we'll make sure he sees this. It'll absolutely make his day! 😊 If you ever need anything else, don't hesitate to reach out. We're always here for you! 🚀
Great service, very quick response!
Thank you so much for the kind words! 🙏 We're thrilled to hear you had a great experience with our support team. Quick and helpful responses are something we always strive for, so it's wonderful to know we hit the mark! 🎯 If you ever have any questions or need assistance, we're always just a message away! ⭐
Davvero un ottimo servizio clienti, super gentili e disponibili!
Thank you so much for this wonderful review! 🙏 We're really happy to know our support team was able to help you in such a positive way! Your satisfaction is our priority 😊 If you ever need anything, don't hesitate to reach out! We're always here for you! 🚀
Thank you so much for the 5-star rating! 🙏 We're glad you're enjoying Upcart! If you ever have any questions, need help with a feature, or want to explore what else the app can do, don't hesitate to reach out. We're always happy to help! 🚀
Fast and usefull service by Denisse
Thank you so much for this wonderful review! 🙏 We're thrilled to hear Denisse was able to help solve your issues so quickly! She's amazing at providing fast, effective support, and we'll make sure to pass along your kind words to her. If you ever need anything else, we're always here to help! 😊
Die App ist sehr einfach aufzusetzen. Der Support durch einen KI bot ist der beste, den ich bisher in einer App erlebt habe. Man kommt immer sehr schnell zu einer Lösung. Der einzige Minuspunkt ist die Upsell sektion. Die ist sehr dürftig und nicht ansprechend zu designen.
Thank you so much for your honest feedback! 🙏 We're really happy to hear you found the setup process straightforward and that our support experience impressed you! We take your feedback about the upsell section very seriously. We continuously work to improve the design and customization options, and your input helps us do that. 😊 If you have specific requests, feel free to reach out! ⭐
Thank you so much for the 5-star rating! 🙏 We're glad you're enjoying Upcart. if you ever need any help or want to explore more features, don't hesitate to reach out! 🚀
Thank you for the 5 stars and for being with us for over a year! 🌟 It means a lot to us. If you ever need anything, we're always here to help! 💙
Aina was extremely helpful. She assisted me with setting up my cart and had plenty of patience!
Thank you so much for the 5-star rating! 🙏 So happy to hear Aina could get everything set up smoothly for you! 🙌 We'll pass along the shoutout. She'll love hearing this. Welcome to Upcart, and don't hesitate to reach out anytime! 😊
GTOPPP
Thanks so much for the 5 stars! ⭐ We're stoked you're loving Upcart! If you ever want to try new upsell setups or need a hand optimizing your cart, just reach out to us anytime, we're here. 💬🚀
John from the UpCart team was incredibly helpful. He helped us properly configure the express checkout buttons and ensured everything was working smoothly on our store. He responded quickly, explained things clearly, and went above and beyond to make sure the setup was done correctly. It's always great to work with support that is knowledgeable and genuinely willing to help.
Support was very quick and efficient. Resolved very quickly.
Thank you so much for the 5-star review! 🙏 We're so happy you're enjoying Upcart! Your support means the world to us. If you ever need anything, our team is always here to help! 😊
EDITED. We had an issue with the app on this specific store (we own several stores with UpCart and are generally happy with it) and uninstalled it, out of frustration, rather than contacting the Rokt team. They did reach out to us and offered to help fix our issue for issue. After some digging, they discovered we had some remnant code from an uninstalled app that was interfering with UpCart (and our site's performance), offered a detailed diagnostic so we could optimize our store. Shout-out to Brandon and his team - they rock!
Thank you so much for the kind words and for trusting Upcart across multiple stores. That means a lot to us! 🙏 We’re really glad we were able to track down the conflicting code and help improve your store’s performance. If you ever run into anything else or want to optimize further, we’re always here to help! 🚀
jam good
Love to hear that you’re enjoying Upcart! Hearing that jam was good made our day! 😄 If you ever want to try new upsell setups or need a hand optimizing your cart, just reach out to us anytime. 💬
Great app and Laura is an amazing support!!
Thank you so much for the awesome review! 🙌 We’re thrilled that Upcart is working well for you and that Laura could support you so quickly. We’ll be sure to pass on the shout out! 💙
atentendentes super rapidos a responder , simpaticos e profissionais aconselho a contactar sempre que necessario
WARNING: Doesn't work with Shopify's latest default theme. I spent 1-2 hours setting it up, assuming it would work with the Horizon theme, only to find that it isn't supported. Customer support told me to switch the Dawn theme, which obviously I'm not going to do after the whole site has been built on Horizon. Very disappointed with the app and surprised it doesn't support Shopify Free Themes.
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been 🙏 Horizon should work with Upcart out of the box, so we’d love to better understand what happened in your setup. We’ll reach out directly to get a bit more context and help get things running smoothly again. Thank you for taking the time to share this feedback. It’s really helpful for us in improving Upcart and making sure experiences like this don’t happen again💡💬
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