All reviews

Rating Breakdown

  • 5
    95% (872 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)
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5 / 5 Share

Oct. 10, 2024

Wonderful Customer Service. Great app so far! Thanks for your help guys.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Great app and great support team, highly recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Very good app and amazing support with quick responses!

Store

Lúmina

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Awesome support team. Jordan helped me super quick and helped me with my custom changes for my cart. This is exactly how you want a support team to function.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!

Store

ARMRA

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

We have had a great experience with the UpCart app. It's super easy to use, and the support team has been super responsive with any questions we have had. Thanks, UpCart team!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Great App! Boosts my AOV and the customer service is very efficient and friendly.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Great app, it has a team that helps with any issue and the store's conversion increases a lot with it.

Using app

7 months

Total reviews

13

Average rating

5.0

1 / 5 Share

Oct. 3, 2024

Discount codes wont work, sort of like their non existent customer support. I watched their support chatbox for 3 hours with ZERO replies - Pure garbage.

Using app

About 1 month

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 2, 2024

Great app, think it will help my conversion rate hugely. Also, amazing support team - John was very helpful!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

amazing help and solved my issue in less than a minute literally

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Great application with great customer support!!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Support answers fast and is very competent. Side cart is easy to optimise and the interface is very user friendly. I'd recommend it

Store

Avoa

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Had a bundle and cart problem, where the bundle and cart wasnt matching. Spent over 2 hours trying to figure this out, watching youtube and reading forums. They have really tech savy support, and not just click and paste robots. Dom was really helpful and trying to solve the issue, asking me questions about what apps and theme im using, eventually leading to the the issue was with another bundle app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Amazing app with even better customer service. Michelle solved all my problems quickly and effectively.

Using app

About 6 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Dom is the goat. support is very helpful

Store

Lorena

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great support from Michelle absolute legend from actually going into my store and fixing the issues, thanks for the help, I really appreciate it

Using app

3 days

Total reviews

3

Average rating

5.0

2 / 5 Share

Sept. 26, 2024

The functionality of the Mini Cart is worth $14.99 per month - the price that appears next to the app in Shopify's app settings. However, I found out today that UpCart have been taking $75 per month from us, due to 'usage fees'. Machiavellian pricing tactics are at play here. There is no way this app is worth $75 per month ($875 per year!). Best advice is to hire a developer from an online marketplace at $10 per hour and get them to build you a Mini Cart with all the function you require.

Using app

10 months

Total reviews

24

Average rating

3.0

5 / 5 Share

Sept. 26, 2024

Mark assisted me very quickly! Excellent customer service!

Using app

29 days

Total reviews

2

Average rating

5.0