Upcart—Cart Drawer Cart Upsell
Boost AOV w/ slide cart, reward bar, upsell cart &...
Rating
4.6
feedback
744
chart
#91
All reviews
Review RSS Feed
Nov. 6, 2025
Quick, easy responses!
Thank you so much for the kind words! 😊 We're so happy to hear that our team’s quick and easy responses made your experience smooth. We really appreciate your support and are always here whenever you need us! 🚀💬
Nov. 5, 2025
Jeswin provided excellent support, very responsive, patient, and thorough in troubleshooting my issue. He took the time to explain every step clearly and made sure I understood the setup process. Even though the issue turned out to be on my end, his guidance helped me find the right solution quickly. Great customer service experience!
Thank you so much for the wonderful review! 🙌 We’re thrilled to hear that Jeswin provided such patient and thorough support while helping troubleshoot your issue. He’ll be so glad to know his guidance made the process clear and easy for you! We really appreciate your kind words and are always here if you ever need help again. 💛💬
Oct. 29, 2025
Great features and experiences. Support team goes above and beyond!
Thank you so much for the 5-star review! 🚀 We're so happy to hear you’re enjoying Upcart’s features and that our support team was able to go above and beyond for you. We truly appreciate your support and look forward to helping your store grow! 💛💬
Oct. 28, 2025
Thank you so much for the 5-star review! 😊 We're thrilled to hear that Upcart has been a great fit for your store over the past year. We truly appreciate your continued trust and support! It means a lot to our team! 💬✨
Oct. 28, 2025
Oct. 28, 2025
not compatible with the IMPACT theme, so you cannot add the upsell in the cart page
Hi there, we’re really sorry to hear about your experience and understand how frustrating that can be. Compatibility issues like this are definitely not what we want for our users. Our team has already reached out to see how we can help get things working smoothly with your theme. Thank you for sharing this feedback! It helps us improve and make Upcart better for everyone. 💡💬
Oct. 27, 2025
Great app. I love that I can add custom code and CSS wherever I want.
Thank you so much for the wonderful feedback! 🙌 We're glad to hear that you’re enjoying the flexibility to add your own custom code and CSS! That’s one of our favourite features too! We appreciate your long-term support and are thrilled to have you with us. 🚀💬
Nov. 12, 2025
The app was working well before, but for the past month it hasn’t been loading within Shopify. It’s still active on my store, but I’m unable to open it and make any changes. I’ve noticed several other users mentioning the same problem. Could you please advise if there’s a fix or if I should consider using an alternative app?
Oct. 23, 2025
Do not use it if you have multiple languages in your shop. The app has no translation possibilities included. You can only use translate and adapt which is highly limited in metafield data and will therefore not solve your problem. Very sorry, but unfortunately I cannot recommend this app. Support was also not bringing up any solutions that are applicable.
Hi there, we’re really sorry to hear about your experience and completely understand how challenging this must have been for a multilingual store setup. Our team is actively exploring improved translation capabilities to better support stores with multiple languages. We truly appreciate you sharing this feedback it helps guide our development and make Upcart better for everyone. Our support team has also reached out directly to discuss potential workarounds in the meantime. 💬✨
Oct. 23, 2025
great service
Thank you so much for the 5-star rating! 🙌 We're so glad to hear you received great service! That means a lot to our team. We appreciate your support and are always here if you ever need a hand! 💛💬
Oct. 21, 2025
Thank you so much for the amazing review! 😊 We’re thrilled to hear you’ve had such a positive experience with Upcart over the past year. We truly appreciate your continued trust and support! It means a lot to our entire team! 🚀💬
Oct. 21, 2025
I had some questions due to my ATC, but they helped me very quick and even did some overdelivery, very happy! Happy customer!
Thank you so much for the lovely review! 😊 We're so glad our team was able to help answer your ATC questions quickly and even go the extra mile. Your happiness means a lot to us! We’re thrilled to have you as part of the Upcart family! 💬✨
Dec. 17, 2025
I was having some issues using the upCart app, but Aina was incredibly helpful and guided me through everything step by step. The app itself is really useful and makes managing cart upsells so much easier. The support team is friendly, responsive and truly cares about helping users. Highly recommend!
Thank you so much for the amazing feedback! 🙌 We're so happy to hear that Laura was able to fix your cart issue so quickly. She’ll be delighted to know her support made a difference. We truly appreciate your continued trust and support after more than a year with Upcart! 🚀💬
Oct. 14, 2025
I’ve been using UpCart for a while, and the app itself has potential — but the customer service is absolutely terrible. They take forever to respond (if they even reply at all), and when they do, the answers are generic and unhelpful. It feels like they don’t actually read what you write or care about solving your issue. I’ve spent hours trying to fix simple problems that should have been resolved in minutes if proper support existed. Definitely not what you expect from a paid Shopify app.
Oct. 8, 2025
Very good service helped me with exactly what I needed
Thank you so much for the 5-star rating! 😊 We're really glad to hear that our team was able to help you with exactly what you needed. We appreciate your kind words and are always here if you ever need more support 💬✨
Oct. 6, 2025
App muito bom atendimento tambem Excelente
Thank you for the great feedback! 🙌 We're happy to hear you’re enjoying Upcart and our support. We truly appreciate your support and are always here to help! 💬✨
Oct. 3, 2025
Alles super!
Thank you so much for the great review! 😊 We're so glad to hear you’re happy with Upcart. We appreciate your support and are always here whenever you need help! 💬✨
Oct. 3, 2025
Great app & great customer support
We really appreciate your kind words and are here anytime you need a hand. 🚀💬
Oct. 3, 2025
aina is great and i find all people are here are helpful
Thank you so much for the great feedback! 😊 We're so glad to hear that Aina and the rest of our team have been helpful throughout your experience. They’ll be so happy to know their support made a difference! We really appreciate your kind words and are always here if you need anything. 💬✨