All reviews

Rating Breakdown

  • 5
    93% (1,030 ratings)
  • 4
    4% (47 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2025

Perfect customer service

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear you had a perfect customer service experience with us. 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 18, 2025

Amrutha is great, solved all my problems very easily!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience!😊 We're thrilled to hear that Amrutha was able to assist you effectively and solved all your problems so quickly. We know how important it is for things to work smoothly, and we’re here to make that process as seamless as possible. Your patience and feedback mean a lot to us, and we’re excited to support you in getting the most out of the app. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 11, 2025

We recently installed this app for our online store to display upsell offers in our shop. We searched a long time for a fitting app for our specific requirements and this one seems to fit them the best - the designs are adaptable and if you need some additional coding the support is there to help you. Amrutha was especially helpful! There are lots of different settings that are useful for example the "most popular" setting for upsell offers. The only thing that we are still missing is an integration with Shopify Translate & Adapt. But as the UFE Team works on that i have high promises that this app will help us immensly to boost our sales + conversion rates :)

Using app

25 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your thoughtful feedback! We're so glad to hear that our app meets your needs and that you found the designs adaptable. It’s also wonderful to know that Amrutha was especially helpful—I'll be sure to pass along your kind words! 😊 We appreciate your suggestion regarding the Shopify Translate & Adapt integration, and we’re actively working on it to enhance your experience further. Your confidence in our app means a lot, and we’re excited to support you in boosting your sales and conversions!🚀 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 17, 2025

Very responsive customer services and product team.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your kind words! Our team is dedicated to delivering top-notch service, and it’s great to know we met your expectations. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 14, 2025

Friendly customer service, very informative, fixing all problems as they arise. Plus this is the best app I've used so far. Thank you so much for helping me out! 5 Stars!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're so happy to hear that you found our customer service friendly and informative, and that we were able to address any issues as they arose. It's fantastic to know you consider our app the best you've used so far. Your 5-star rating means a lot to us! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 11, 2025

I LOVE this app! Favorite all-time upsell app I've ever used! I didn't have to spend days figuring it out. Customer service was prompt and helpful with screenshots. I got my first $108 bundle sale within hours of installing. BEST one ever! Download this! And super affordable!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Store

KICA

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! Your support and feedback inspire us to keep delivering the best experience possible. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 5, 2025

Great app and very good support

Using app

11 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your positive feedback! We're happy to hear that you find our app great and our support very good. Your satisfaction is important to us, and we appreciate your support. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 1, 2025

The help from their team was quick and solved all of my issues and questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to know our team was able to respond quickly and resolve all of your issues and questions. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 31, 2024

Good Support on Day 1, will continue to test but so far so good

Store

HARG

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words! We're happy to hear things are off to a good start. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 31, 2024

Es posible hacer muy buenas ofertas, funciona muy bien. Lo único medio complicado es cambiar la posición en la página pero el servicio al cliente me ayudó de forma muy rápida.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

Developer Reply

¡Agradecemos tus comentarios! Es maravilloso saber que encuentras valor en las ofertas. Siempre estamos aquí para facilitar las cosas y es genial saber que nuestro equipo de soporte pudo ayudarte rápidamente. Si tienes más preguntas, contáctanos a support@helixo.co o a través de nuestro chat en la aplicación. Siempre estaremos encantados de ayudarte. - Equipo de soporte de Helixo

5 / 5 Share

Dec. 17, 2024

Es una app intuitiva y facil de usar con herramientas sumamente útiles! Tambien destaco la atención que brindan a traves del chat de ayuda. Siempre eficientes y rápidos para solucionar cualquier inquietud.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu maravilloso comentario! Nos alegra saber que encuentras la aplicación intuitiva y fácil de usar, y que nuestras herramientas son útiles para ti. También estamos encantados de que nuestra atención a través del chat de ayuda haya sido eficiente y rápida para resolver tus inquietudes. 😊 Si tienes más preguntas, no dudes en contactarnos en support@helixo.co o a través de nuestro chat dentro de la aplicación. Siempre estamos felices de ayudarte. – Equipo de Soporte de Helixo

5 / 5 Share

Dec. 10, 2024

service client impeccable

Store

RestLys

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're delighted to hear that you're happy with our customer service. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 28, 2024

Great tool, great support

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you're enjoying the tool and our support. Your feedback means a lot to us and motivates us to keep delivering our best. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 25, 2024

it's the best application i've tried so far. it's very complete and the support is really attentive and responsive.

Store

wynser

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with our application. It’s great to know you find it complete and that our support team has been attentive and responsive. If you ever need anything else, don’t hesitate to reach out. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 22, 2024

So far so good. Great support. Seems easy to use. Just setting up - so let's see!

Store

Huckson

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear that everything is going well so far and that you’re finding it easy to use. We understand that setting up can take a little time, and we’re here to support you every step of the way. If you need any assistance, feel free to reach out. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 21, 2024

A frustrating hunt after a cross-sell app finally ends - here! After uninstalling half a dozen useless apps we finally got to UFE where everything changed. It has it all! The looks, the functionality, ease of use, and ease of navigation are all great, you name it. We had very specific requirements to maintain the look of our store, to have photos of the recommended products listed in a specific layout and position, and to work with Variants and the UFE provides it all without an exception. It's super fast, works almost like it was a Shopify-native platform, has tons of options to set it exactly as you need it and much more. What was even more fascinating was when we approached the tech support about a change to be done across all our funnels (maybe 70 off), they volunteered to chew it for us and they did the labour and fixed it all on their end. Job done! Amazing. Good work guys!! Your app was the missing piece in our otherwise complete store! Cheers. Honza, owner of Soundtech.com.au

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Timely reply to my query, great

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I had an amazing experience with the app's support team! A big thanks to Chaithra for her quick and helpful responses. She went above and beyond to resolve my issues promptly. Also, kudos to the developers for creating such a fantastic app and providing excellent support. Highly recommended!

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment. Helping our customers feel supported, especially when navigating new settings, is our top priority. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team