UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
463
chart
#491
All reviews
Review RSS Feed
May 11, 2023
It is easy to use and has almost everything one needs EXCEPT languages. You can only use it in one language. If your website is multi-language then don't get this app.
Thank you for sharing your feedback with us regarding our app. We truly appreciate your input as it helps us improve our services to better meet the needs of our diverse user base. We understand that language support is crucial, especially for multi-language websites, and we apologize for any inconvenience this may have caused you. We are constantly working to enhance our app's capabilities, and expanding language support is one of our top priorities. We assure you that we are committed to improving our app to meet the diverse requirements of our customers and truly value your feedback. We appreciate your ongoing support and look forward to better serving you in the future. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
April 20, 2023
So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.
Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
April 13, 2023
Lishana was amazing and quick with solutions. Thanks so much for your help. I've been using UFE for a while
Thank you for your positive review! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
March 29, 2023
Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you. We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track Thanks again for your recommendation, and we look forward to serving you in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
March 21, 2023
I use the app in all my stores and can only recommend it to everyone. Perfect App for Upsells and great customer service!
Thank you so much for your positive review! We are thrilled to hear that our app has been helpful for you. We pride ourselves on providing top-notch service and we are always here to help if you have any questions or concerns. Thank you for recommending our app, and we look forward to continuing to support your business! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
March 19, 2023
It looks like this app is having an outage. I can't get in touch with support. Customers have started to report they can no longer get to checkout. They are getting stuck on a never ending spinning wheel page which seems to be caused by this app. Very frustrating as we've seen a massive drop in conversion rate. Shopify support has now twice confirmed that all systems on their end are working properly. We have not had any other additions / apps that could cause this
The issue occurred due to a misconfiguration in the app settings, which we have resolved by changing the settings for you Hi Julian, We apologize for any inconvenience caused by our app and want to extend our sincerest apologies. After investigation, it was noticed that the "go-to cart" button function was set to "continue shopping", resulting in a functional conflict. To resolve this issue, our team has modified the button action to "go to cart", leading to the successful functioning of the popup button. Typically, when a customer clicks on the "Go to cart" button, they are directed to the cart page. However, in this particular case, the button was set to "Continue shopping," causing a functionality conflict that prevented the customer from being redirected to the cart page. We appreciate your understanding and patience as we worked to resolve this issue. Our priority is to provide the best possible experience for our customers, and your feedback helps us to improve our services. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
March 14, 2023
Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10
Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you. We strive to provide exceptional service, and we are glad that Sarah delivered on that promise. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 28, 2023
Really good service from UFE Cross Sell & Upsell Bundle, reactive and understandable from our issues.
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be both reactive and understandable in addressing your issues. We strive to provide our customers with exceptional service and we're delighted to know that we've met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 22, 2023
Amazing customer service! I needed some minor tweaks with the look and design for my page and they resolved it very quickly by helping add some custom css codes. App now works and looks exactly as I wanted.
Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience with our customer support team and that they were able to help you make the necessary changes to your page. We always strive to provide personalized and efficient solutions for our customers, and we're glad to hear that we were able to meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 10, 2023
App support is great, always answer very quickly. They also take suggestions on board for new feature additions. Easy to use
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you have had a great experience with our support team and that you find our app easy to use. Thank you again for your support and we hope to continue providing you with a fantastic experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 31, 2023
The interface is clear and easy to use, and the functions are more powerful than imagined. It is obviously helpful to increase the average order value (increase the overall sales). Professional support staff can provide accurate and fast help. Recommended.
Thank you for taking the time to share your positive experience with us! We are delighted to hear that our app is clear and simple to use and that its functionalities have exceeded your expectations while also having a good impact on your sales. Our professional support team is dedicated to providing accurate and timely assistance, and it's great to hear that you found their assistance valuable. Thank you so much for recommending us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 21, 2023
Plugins generates more profit on a weekly basis than the monthly costs. One time set up and support is perfect.
It is our pleasure to hear your valuable feedback. ... Thanks for choosing us and we hope to see you again soon." In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 19, 2023
I tried more than 10 upsell & cross sell apps, I love this one, the functions and the designs are the best. The service is also the best. BEST APP!
"We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team and we're glad we could provide you with the service you deserve. Thanks for choosing us and we hope to see you again soon." In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 12, 2023
Sara from the support is amazing. Great app, bundle looks very nice. Free trial is perfect for little companys
We’re really grateful and appreciate you taking the time to share your rating with us. We’re glad that you enjoyed our support also. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
Jan. 3, 2023
I find this App super easy to use and the support team are fantastic. On hand to help super quickly and go above and beyond to help you learn to get the best from the app. Thankyou
We appreciate you taking the time to write a review for us. Your feedback encourages us to provide better service to all customers. Thanks again for your kind words. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support team
Dec. 27, 2022
I have only been using it for a couple of days but already made several orders thanks to this app. Reached out to support for a minor issue and got it resoolved in less than half an hour. Recommend this app
We appreciate you taking the time to write a review for us. Your feedback helps us to provide better service to all customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
Dec. 22, 2022
The team was super responsive and helpful. We have had great results from this up-sell app and needed some support to re-launch.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
Dec. 22, 2022
I was searching for a really long time to find an app for my cross sells. This app is by far the best solution for me. Unlimited options, everything is customizable. The support is super fast and helpful. I really recommend using this app!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated We're thrilled to hear that our app suits you and also liked our customer support In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 15, 2022
The customer service is very kind and the apps really pushes my store sales. And this is very easy to use for a beginer
We appreciate you sharing your feedback on our app and customer service. We're thrilled to hear that you found our app easy to use and understand. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
Dec. 10, 2022
I recently started using UFE Cross Sell on my website and I have been extremely impressed with its capabilities. The support team is always quick to respond and has been incredibly helpful in answering any questions I have had. One of the standout features of this app is the ability to customize it even with the free plan. This has allowed me to tailor the app to fit the unique needs of my business and create a more seamless experience for my customers. Overall, I am extremely satisfied with this app and would highly recommend it to other Shopify users. The customization options and excellent support make it a valuable addition to any website.
We appreciate your support and the great review you provided. Also, we're thrilled to hear that you found our app to be simple and clear. Thank you again for sharing your experience with our app and support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team