UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
463
chart
#491
All reviews
Sept. 7, 2023
The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.
We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 22, 2023
Good Aplication, easy to use For CS : Fast response, very kind support person & helpfull of course Thank You for u'r help
Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use. Our customer support team is always here to assist, and we're glad we could help. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 19, 2023
assistenza eccezionale. Glen è stato super disponibile e veramente professionale. Il servizio è eccellente.
Siamo entusiasti di sapere della tua eccezionale esperienza! Il nostro team è dedicato a fornire un'assistenza di prim'ordine e siamo lieti che tu abbia trovato il nostro servizio eccellente. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Team di supporto Helixo
Aug. 12, 2023
Found this easy to set up and functionality (much better than others I tried). Great support from the team when setting up
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our app easy to set up and that it's delivering the functionality you were looking for. Our team is dedicated to providing top-notch support, and we're delighted that we could assist you during the setup process. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 3, 2023
Excellent way to get add-on sales. We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently
Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 3, 2023
Unfortunately the App charge a lot of money while is based on "orders" doesn't matter if they are generated from online store or PoS (while we have 80% orders by PoS and less than 100 orders from online) and force you to spend as you have hundreds of order. So is good if you just sell online, bad if you have also PoS connected.
Hello, Thank you for taking the time to share your feedback with us. We genuinely value all input from our users as it helps us improve our services. We understand your concern regarding the pricing structure based on "orders," and we sincerely apologize for any inconvenience it may have caused, especially for businesses with a majority of Point of Sale (PoS) orders. We understand that we offered an unlimited offer with better discounts, but we regret that it didn't meet your expectations. We assure you that we will take your feedback into account as we make further improvements to our pricing plans. Our intention is to provide a fair pricing model that caters to various business types, but we acknowledge that it may not always align perfectly with every customer's specific needs. Please know that we are constantly evaluating our pricing strategy and actively seeking ways to enhance the value we offer to all our users. Your feedback is invaluable in helping us identify areas for improvement. We are diligently considering options to make our pricing more flexible and accommodating, especially for businesses like yours with a significant number of PoS orders. Our dedicated support team is available to assist you in finding the best possible solution that suits your business requirements. Once again, thank you for bringing this matter to our attention. We are committed to serving you better and making your experience with our app more rewarding. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Lead at Helixo
Aug. 2, 2023
Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.
Hi! Thank you for taking the time to leave us a 4-star review! We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding. Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you. We always strive for excellence and aim to deliver 5-star experiences to all our customers. We would love to know how we can make your interactions even better. If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions. Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you. Thank you again for your feedback and for choosing our services. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
July 31, 2023
Great features for product upselling and volume discounts. Customer support is helpful and responsive.
We greatly appreciate your feedback and positive review! It's fantastic to hear that you are enjoying the features of our app. Our team takes pride in providing helpful and responsive customer support. Providing excellent customer support is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
July 11, 2023
This is one of the only upselling app that seems to have thought of everything!! They have been a great help in solving issues I was experiencing, and answering any questions I have about the app / potential customisation. The only thing I would recommend they add is an upselling widget that is triggered based certain products added to the cart and offers discount based on cart value of those particular products.
Thank you for your review! We're thrilled to hear that our upselling app has been helpful in solving your issues and addressing your questions about customization. We appreciate your feedback and suggestion. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
July 7, 2023
This is a very user-friendly app and the app developers have a very quick response time. Some of their features were not compatible with our website and they made code updates and recommendations that quickly fixed the issue. I highly recommend this app.
Thank you for your fantastic review! We're delighted to hear that our app has provided a user-friendly experience for you. We understand the importance of simplicity and ease of use, and we're glad to know that our app has met your expectations in that regard. Our team is committed to providing a seamless experience, and we appreciate your positive feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
July 5, 2023
Very useful app and helpful support, love it. Have been using it and it helps to increase sales in our store.
Thank you for your wonderful review! We're delighted to hear that our app has been helpful in increasing sales for your store. We're glad that you find it useful. We're grateful for your kind words and providing helpful support is a top priority for us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Nov. 1, 2024
I've come half a year later for some support and yet again, they helped me through the issues I was facing. Really liking the app so far, it looks very high quality.
Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs. Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced. We really appreciate your feedback and your positive experience with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
June 27, 2023
Love this app so far! I added this app last week and my experience has been great thus far. The interface is easy to navigate which makes it easy to build funnels and adjust formatting to meet the needs of your store. I was able to quickly create a funnel and add it to my website within 1 hour. Additionally, the customer service has been great. I reached for guidance on a few edits and the team responded quickly and addressed all of my needs. Highly recommended!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're loving our app and that it has been a great experience for you so far. Providing excellent customer service is also one of our top priorities, so we're delighted to hear that our team was able to promptly assist you and address all of your needs. We strive to be responsive and helpful, ensuring that you have a smooth and enjoyable experience using our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 25, 2023
Great customer service! Quick respond and always willing to help. The app is easy to use, i will definitely recommend the application。
Thank you for your positive feedback! We're glad to hear that you found our customer service to be great and responsive. We strive to provide excellent support to our users. We're also happy to know that you find our app easy to use. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team Update reply
May 24, 2023
Very good app and great customer support Always attentive and willing to help I recommend the application without a doubt
Thank you so much for your kind words and for taking the time to share your positive experience with our app and customer support team! Our goal is to provide a seamless and enjoyable shopping experience for our valued customers like you. We take pride in our dedicated customer support team, and it's wonderful to know that they were attentive, prompt, and helpful throughout your journey. We strive to go above and beyond to assist our customers and ensure their satisfaction. Thank you again for choosing our app, and we look forward to serving you with the best possible experience in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 17, 2023
Excellent support, I'm really happy with the effectiveness of the service! I had an issue with the positioning and it has been solved in few minutes.
Thank you for your wonderful review and for taking the time to share your experience with our service! Your satisfaction is incredibly important to us, and your positive feedback serves as a motivation for our team to continue delivering better customer service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 13, 2023
Best and quick support, they changed what I needed and explained me how to do it for next time, all good
Thank you for your positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We always strive to provide our customers with the best possible service, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 24, 2023
This app works for what I want it to. Customer support is prompt and very helpful. I highly recommend this app!
Thank you for taking the time to write a review of our app and sharing your positive experience with our customer support team. We’re glad to hear that you found our support helpful and that everything has been going well. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 11, 2023
This app has generated us thousands of dollars of additional revenue that probably wouldn't have been there with it the app. Plus, if you EVER have a problem the customer support is 2nd to none! Top Tier! Highly recommend using UFE.
Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it has generated thousands of dollars in additional revenue for your business. It's always rewarding to know that our app has made a positive impact on our customers' success. We take great pride in providing exceptional customer support, so it's wonderful to hear that our team has exceeded your expectations. We strive to offer top-tier assistance to ensure that every user's needs are met promptly and effectively. Your recommendation means a lot to us, and we truly appreciate your trust and support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 11, 2023
amazing app and an even more amazing customer service. I recommend for everyone
Thank you for your incredible feedback! We are thrilled to hear that you not only enjoy our app but also had a wonderful experience with our customer service. Your recommendation means the world to us, and we are truly grateful for your kind words. Once again, thank you for your support and for recommending us to others. Your satisfaction is our ultimate reward, and we look forward to serving you in the future. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team