All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 12, 2023

Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde. Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen. Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären. Bei weiteren Fragen können Sie uns gerne unter [email protected] oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter. Tinu, Customer Support Lead bei Helixo

5 / 5 Share

Dec. 4, 2023

Great app, great customer service highly recommend

Using app

13 days

Total reviews

5

Average rating

4.2

Developer Reply

We truly appreciate your positive feedback! It's fantastic to know you find our app great, and that our customer service has met your expectations. Thank you for the recommendation; it means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 18, 2023

I recently worked with UFE Cross Sell's team, and I must say they did an outstanding job! The app is well-designed, user-friendly, and fulfills all my requirements. The team's professionalism and commitment to delivering a quality product were evident throughout the process. I highly recommend UFE Cross Sell . Kudos to the entire team!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with UFE Cross-Sell. Our team is dedicated to providing a well-designed and user-friendly app that meets your requirements. Your recommendation means a lot to us, and we appreciate your acknowledgment of our professionalism and commitment. Kudos to you as well! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 11, 2023

Team helped me out alot during the last two weeks. To set things up on my store. Keep up the good work!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 8, 2023

This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 22, 2024

Would highly recommend! Love the service and how easy it is to use!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome five-star review! We're so happy you loved our app. Your feedback means a lot to us and keeps us motivated to do our best In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 26, 2025

This is a great app and has more features than one we've used before. And the support is AMAZING. Archana went above and beyond to help. Fantastic!!

Using app

Almost 2 years

Total reviews

14

Average rating

4.9

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with our app. We're thrilled that you're pleased with our service and the functionality of our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 30, 2023

ottimo servizio clienti veloce e super efficiente

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Grazie mille per aver dedicato del tempo per condividere il tuo meraviglioso feedback con noi! Siamo assolutamente lieti di sapere che hai avuto un'ottima esperienza con il nostro team di assistenza clienti. Il nostro team è impegnato a fornire il miglior servizio possibile a tutti i nostri clienti e le tue parole gentili sono davvero motivanti. La tua soddisfazione è la nostra massima priorità e siamo entusiasti di essere riusciti a soddisfare le tue aspettative. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Helixo Support Team

5 / 5 Share

Oct. 25, 2023

Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm delighted to hear about your excellent experience with Athira. Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable. We appreciate your recommendation and Thank you for your kind words! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 16, 2023

Great support

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with our customer service and find our app easy to understand. We strive to provide the best possible service to our users, and your kind words are truly appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 20, 2023

I really love it. Very useful app and helpful support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 18, 2023

Boosts our sales and excellent support

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We're thrilled to hear that the UFE has helped boost your sales, and we greatly appreciate your support. Our team is always here to provide excellent customer support, and we look forward to continuing to assist you with any of your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 18, 2023

The support team is very helpful and patient with our concerns. The app is exactly what we need for our store upsells and cross-sells requirements.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate your kind words! Our support team is dedicated to assisting you with any concerns you may have, and your feedback is truly motivating. We're delighted to hear that our app aligns perfectly with your store's upsell and cross-sell needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page. The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2023

Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.

Store

Meniacc

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 9, 2023

fast response, good service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 9, 2025

Amrutha have been a great help for us and the entire team helped us. Thank you, and please keep like that :)

Store

Febron

Using app

Over 4 years

Total reviews

8

Average rating

2.4

Developer Reply

Thank you so much for updating your review based on your experience with our app and for your kind words! We're truly grateful for the opportunity to make things right, and it’s wonderful to hear that Amrutha and the entire team could support you effectively. Your appreciation means a lot to us, and we’re committed to keeping up the same level of service and support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Oct. 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc. I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted. I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests. Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Store

Lunoji

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs. Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana. Your feedback means a lot to us, and we appreciate your cooperation. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 26, 2023

Good potential of personalization and very reactive support !!!

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your review! We're thrilled to hear that you appreciate the potential of our personalization features, and we take pride in providing reactive and responsive support to assist you whenever you need it. Your satisfaction is our priority, and we're here to ensure you have the best experience possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2023

Very good application I recommend! Very good customer support I recommend the application for everyone.

Using app

About 8 hours

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your enthusiastic recommendation! We're delighted to hear that you've had a positive experience with our application and our customer support. Your recommendation means a lot to us, and we're here to continue providing top-notch service to you and everyone else who chooses to use our application. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team