UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
462
chart
#550
All reviews
March 4, 2024
Great support from the team to find a workaround in working with multiple discount codes. Always quick to respond and thinking along to get better results from the app.
We're honored by your positive feedback! It's wonderful to know our support has made a positive impact. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 13, 2024
great support!
We appreciate your glowing 5-star review! It's wonderful to know that our support left a positive impression. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 8, 2024
Excellent support service, really go above an beyond.
Thank you so much for your kind words! We strive to provide exceptional support and it means a lot to us to hear that you feel we've gone above and beyond. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 7, 2024
I recommend this app for creating uppsells. It is a bit more complex compared to other apps, but the live chat feature was helpful.
Thank you so much for taking the time to share your feedback and for giving our app a 4-star rating! We're thrilled to hear that you found our live chat feature helpful in navigating the complexities of our app. We understand that our tool may be a bit more advanced, but we're committed to providing robust features that help you create effective upsells for your business. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 6, 2024
I really like it, they have great customization, UFE has the best pricing model, imo, as there are all features available from the start and you only have to pay more when you actually sell more. Customer support is also excellent, they even have live chat. I could resolve all my problems quickly and it just works, I am really happy :)
Store
My Store
Using app
3 days
Thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying our product and that our customization options meet your needs. Our team works hard to provide the best pricing model and customer support possible, so it's fantastic to know that it's making a difference for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Feb. 1, 2024
Bhagya very helpful via live chat. Great service
Thank you so much for taking the time to share your positive experience with Bhagya on our live chat service! We're thrilled to hear that you found the assistance helpful. Providing great service is our top priority, and we're delighted to know that Bhagya was able to meet your expectations. Our team is dedicated to ensuring that our users have a seamless and positive experience, and your feedback reinforces that we're on the right track. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 26, 2024
App super funzionale e molto semplice da utilizzare. Assistenza clienti perfetta, super veloce e disponibile
Apprezziamo il tuo feedback positivo! È fantastico sapere che trovi il nostro servizio facile da usare. Il nostro team è dedicato a fornire un supporto utile e tempestivo. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Team di supporto Helixo
Jan. 24, 2024
I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.
Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 19, 2024
Great app, great customer service! Excited to use and hopefully upsell some products!!
We're delighted to receive your kind words about our app and customer service! Your enthusiasm is truly appreciated. Best of luck with your product upselling efforts – we're here to assist you every step of the way. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 17, 2024
This is the best app that i have used for bundle.. Such a great app and a great support team also.. They are ready yo help always whenever you are stuck on some step.. Such a great support team and app..
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our app and that our support team has been helpful for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 16, 2024
amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance
Thank you for your glowing review! We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 12, 2024
Thank you for taking the time to share your positive experience. We're delighted that you're enjoying UFE, and we appreciate your support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 11, 2024
Very satisfied with UFE very responsive and flexible options And great and fast customer servise!
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with our services, finding them responsive and flexible. Providing excellent customer service is our top priority, and we're delighted to know that you appreciate our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 10, 2024
Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!
Thank you for taking the time to share your positive experience! We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service! Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 10, 2024
They steal money, take commissions on orders even if you don't use the app.
The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you. Hello Andrea, I wanted to clarify that our pricing plans are based on the total monthly store orders. Your pricing plan details are clearly outlined in the place where you accepted the pricing. In case you missed it, here's a screenshot for your reference. https://prnt.sc/uVALCeMjamXs I recognize that billing may be burdensome if you're not actively using the app. If you are currently utilizing our app, billing shouldn't pose an issue, as it can lead to generating better revenue for you. However, after reviewing your account, we observed that you haven't used our app and generated any revenue from it. In response to this, we have initiated the refund process from our side. We value your feedback and are committed to ensuring a positive experience. Please note that your store has a high potential for adding upsell revenues, as your store order count and the number of products are ideal for upselling. Consider creating various funnels, analyze results daily, and utilize A/B tests to determine which cross-sell product or discount works best. These are simple yet effective strategies that have helped our customers earn an additional revenue of $100 Million. Hope you find these insights valuable. If you have any additional questions or need further assistance, please feel free to reach out us at [email protected] or via our in-app chat. We are always happy to help you. Best regards, Tinu, Customer Support Lead at Helixo.
Dec. 26, 2023
Great communication!
Thank you for your positive feedback! We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 26, 2023
very helpful. thanks
Thank you so much for your kind words! I'm glad to hear that you had a positive experience. Our team works hard to ensure our app meets your expectations, and it's rewarding to know that our efforts are appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 22, 2023
Exceptional service from Athira. Quickly responded to all my questions and fixed them too.
Thank you for your kind words! We're thrilled to hear about the exceptional service provided by our customer support agent. They responded promptly to all your questions and efficiently resolved them. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 13, 2023
I would not reccomend this app. You wanna know why? not everyone likes to straight away take a subcribtion without knowing if you like their product + service. To remove the watermark they want you to take a subcribtion first. Sorry but i find that a bad service, why? Many competitors give free trials or they ask nothing to take the watermark away.
Hi, I want to clarify that we do offer a 7-day free trial to all our customers, allowing them to assess the app and determine if it aligns with their expectations. During this trial period, users won't be charged, providing an opportunity to explore the app without financial commitment. If, after the trial, users decide not to continue with a subscription, they can remove our app from their Shopify store or switch to the free plan before the trial ends. For a clearer understanding of our pricing, please refer to our pricing article. https://helpdesk.helixo.co/pricing-billing I also want to extend our flexibility by offering up to a 30-day free trial if you need more time to explore our app. Once again, I appreciate your feedback on the Shopify app store, and I want to sincerely apologize for any inconvenience you may have experienced. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Lead at Helixo
Dec. 13, 2023
Easy to use. Support is extremely helpful and prompt in responding.
We appreciate your positive feedback! It's fantastic to hear that you find our service user-friendly. Our team is dedicated to providing helpful and prompt support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team