UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
1,066
chart
#414
All reviews
Rating Breakdown
Jan. 18, 2024
Me ajudou bastante
Estamos muito satisfeitos em saber que nosso suporte ao cliente atendeu às suas expectativas. Obrigado por nos escolher! Em caso de dúvidas, entre em contato conosco pelo e-mail [email protected] ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você. Equipe de suporte Helixo
Jan. 17, 2024
This is the best app that i have used for bundle.. Such a great app and a great support team also.. They are ready yo help always whenever you are stuck on some step.. Such a great support team and app..
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our app and that our support team has been helpful for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 16, 2024
amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance
Thank you for your glowing review! We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team
Jan. 15, 2024
good en quick service
Thank you for the 4-star review! We're delighted to know that you experienced good and quick service. Your feedback means a lot to us. If there's anything specific you think we can improve to make it a 5-star experience next time. please feel free to share. We appreciate your support! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 14, 2024
Very Good and Easy to use
Thank you for your positive feedback! We're delighted to hear that the app is easy to use. We're committed to delivering top-notch service, and your kind words are highly motivating. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 12, 2024
Thank you for taking the time to share your positive experience. We're delighted that you're enjoying UFE, and we appreciate your support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 11, 2024
Very satisfied with UFE very responsive and flexible options And great and fast customer servise!
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with our services, finding them responsive and flexible. Providing excellent customer service is our top priority, and we're delighted to know that you appreciate our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 10, 2024
Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!
Thank you for taking the time to share your positive experience! We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service! Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 10, 2024
They steal money, take commissions on orders even if you don't use the app.
The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you. Hello Andrea, I wanted to clarify that our pricing plans are based on the total monthly store orders. Your pricing plan details are clearly outlined in the place where you accepted the pricing. In case you missed it, here's a screenshot for your reference. https://prnt.sc/uVALCeMjamXs I recognize that billing may be burdensome if you're not actively using the app. If you are currently utilizing our app, billing shouldn't pose an issue, as it can lead to generating better revenue for you. However, after reviewing your account, we observed that you haven't used our app and generated any revenue from it. In response to this, we have initiated the refund process from our side. We value your feedback and are committed to ensuring a positive experience. Please note that your store has a high potential for adding upsell revenues, as your store order count and the number of products are ideal for upselling. Consider creating various funnels, analyze results daily, and utilize A/B tests to determine which cross-sell product or discount works best. These are simple yet effective strategies that have helped our customers earn an additional revenue of $100 Million. Hope you find these insights valuable. If you have any additional questions or need further assistance, please feel free to reach out us at [email protected] or via our in-app chat. We are always happy to help you. Best regards, Tinu, Customer Support Lead at Helixo.
Jan. 9, 2024
good
We're delighted to receive your fantastic 5-star rating! It brings us joy to see that you've enjoyed our app. Thank you for your positive feedback! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 1, 2024
This is the best app i found for upsell. the customers support is very good. Highly recommend
Thank you so much for your kind words! 🌟 We're thrilled to hear that you're finding our upselling features valuable and that our customer support met your expectations. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 26, 2023
Great communication!
Thank you for your positive feedback! We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 26, 2023
very helpful. thanks
Thank you so much for your kind words! I'm glad to hear that you had a positive experience. Our team works hard to ensure our app meets your expectations, and it's rewarding to know that our efforts are appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 26, 2023
uygulama güzel destek ekibi çok ilgili teşekkürler UFE
Öncelikle güzel yorumunuz için teşekkür ederiz! Sizlere en iyi hizmeti sunmak için buradayız ve memnuniyetiniz bizim için çok önemli. Başka sorularınız varsa lütfen [email protected] adresinden veya uygulama içi sohbetimiz aracılığıyla bizimle iletişime geçin. Size yardımcı olmaktan her zaman mutluluk duyarız. -Helixo Support Team
Dec. 22, 2023
Exceptional service from Athira. Quickly responded to all my questions and fixed them too.
Thank you for your kind words! We're thrilled to hear about the exceptional service provided by our customer support agent. They responded promptly to all your questions and efficiently resolved them. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 13, 2023
I would not reccomend this app. You wanna know why? not everyone likes to straight away take a subcribtion without knowing if you like their product + service. To remove the watermark they want you to take a subcribtion first. Sorry but i find that a bad service, why? Many competitors give free trials or they ask nothing to take the watermark away.
Hi, I want to clarify that we do offer a 7-day free trial to all our customers, allowing them to assess the app and determine if it aligns with their expectations. During this trial period, users won't be charged, providing an opportunity to explore the app without financial commitment. If, after the trial, users decide not to continue with a subscription, they can remove our app from their Shopify store or switch to the free plan before the trial ends. For a clearer understanding of our pricing, please refer to our pricing article. https://helpdesk.helixo.co/pricing-billing I also want to extend our flexibility by offering up to a 30-day free trial if you need more time to explore our app. Once again, I appreciate your feedback on the Shopify app store, and I want to sincerely apologize for any inconvenience you may have experienced. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Lead at Helixo
Dec. 13, 2023
Easy to use. Support is extremely helpful and prompt in responding.
We appreciate your positive feedback! It's fantastic to hear that you find our service user-friendly. Our team is dedicated to providing helpful and prompt support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 12, 2023
Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...
Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde. Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen. Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären. Bei weiteren Fragen können Sie uns gerne unter [email protected] oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter. Tinu, Customer Support Lead bei Helixo
Dec. 6, 2023
Amazing! Glen's support is top tier, everything going smooth!
Thank you for your kind words! We're delighted to hear that Glen's support has been top-tier, and we're thrilled that everything is going smoothly for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 4, 2023
Great app, great customer service highly recommend
We truly appreciate your positive feedback! It's fantastic to know you find our app great, and that our customer service has met your expectations. Thank you for the recommendation; it means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team