UFE Cross Sell & Upsell Bundle
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Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you again for your kind words In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate
The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.
Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier. I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out. Have a great day, and thanks for the review! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Works very smoothly, and has a professional and modern interface. Would recommend! Seeing immediate results...
Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them. Thanks again, and we hope to hear from you again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Es una buena App, ayuda para poder elevar el ticket promedio de venta. Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.
En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio. Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda. En caso de consultas adicionales, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Sarah, defensora de atención al cliente.
I have been using it for more than 2 years, I advise everyone to use this application, convenient functionality, very easy to use. Support will help with any issue without any problems.
Thank you for your review! I’m so glad to hear that you liked our app and service. We’re always looking for ways to improve the experience for you, Also, it’s great to know that we are on the right track. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Was looking for an app to assist with bundles and volume discounts - Installed the app and had fantastic support in assisting initial queries, very happy so far.
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to help you again. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Great customer service ! Very fast and helpful in helping us unlocking the trial period. Looking forward to try the app !
We’re so happy to hear you had a great experience with our app. Your review made our day! Our whole team works very hard to keep our customers happy, In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
One of the most OVER PRICED UNFAIR CHARGING MODELS of all the apps we have on Shopify (which is saying something). Having used this app for quite some time now to create bundles for products its pricing is very unfair as it charges based on all the sales you do across your entire site. So even if the sale is not from a bundle the app still takes a commission. Maybe 1% of our sales come from a bundle but they benefit from 99% commission on top of the fixed fee. The pricing model needs changing if this app is to beat the competition. UPDATE: Thanks for the reply but my point is that this app is not fair as its charging for ALL sales not BUNDLE sales. The App deals with bundle sales not all sales so it should charge only for Bundle sales it makes not all the sales when that is only 1% or less. You are taking commission where none should be due but your reply seems to gloss over that key point. UPDATE: March 2023 - Shopify are bringing their own FREE version of this app out so need to get caught in the trap of expensive apps like this. We were offered a flat rate of $19 for unlimited orders but this app is still too overpriced if its not actually selling many items via the app and for many there will be no longer any need to use this app in the future once Shopify launches its imminent bundle app
we appreciate you sharing your experience with us. Our Pricing is based on the Sales Volume of the store, it depends on the simple logic that small stores pay small or even $0, and big stores pay big. so merchants with 60 orders per month need to be billed $9.99 per month, and those who are having 100,000 orders per month need to be billed $249.99 per month, and this can vary each month. That's the reason you need to accept the maximum possible amount. It doesn't mean you will be charged the maximum amount every month. You will only be charged based on the orders of your store. Hope you can understand. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Excellent software with great options. Customer service is awesome and quick. Keep up the great work guys!
Thank you for finding great value in our app. We are always happy to give awesome services to you. Thanks again for your time to add some words about our app and service In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
Support is so important when using third party apps. I got an immediate response to my questions. The app works great too. I would 100% recommend this app!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our app. We look forward to serving you for many years to come! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
After trying several bundle up-sell apps i found the UFE app to be the by-far best option. The mass product-editing funnel option is great! Excellent service and support.
Hi, First of all, thank you for your time. We are always happy to help merchants like you. Thank you so much for finding great value in our app. Your words really made my day. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate. - Sarah, Customer Support Advocate.
I had a problem, but they solved the problem well. Even if you are not a developer, you have been very helpful with such good apps and services. I recommend this app and service.
Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
the app is really help me to boost so much. And the service is great. Really high recommend. If you want boost your product, you should try.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.
Thank you so much for giving us your feedback. We will consider the feature request provided by you in our feature update for the missing star. If you have any other suggestions, we would love to hear them. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
an amazing app which is fully customisable and looks great! The support was very helpful and prompt!! 5 stars!
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Such a great support team! Sarah replied to a query within minutes, which is very hard to come by these days.
Thank you so much for the 5-star rating and consider great values in our support. We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
I installed this app to try. It didn't fit my needs so deleted it during the trial period. App leaves code you need to manually delete from your store. If you're just going to to try make sure you're comfortable with removing their leftover code manually.
Hi Omer Ozener, thank you for the review! But that's not true 🚫 (New merchants don't get confused). I can explain in detail, our app is one of the few apps that do this in a clean way!! 🧹 1. Most of the apps add some code to the theme for the proper working of the app. But most of the apps don't remove it because after uninstall apps lose access to the theme. 🥊 2. What UFE do differently is we optimized 🪄 our code in a way that it only loads the code if the app is installed. (For other apps, the theme injected code still loads and runs in merchants store) # In order to check it yourself, install and uninstall UFE, then 🤿 Step 1: go to your store in Chrome browser and press "Ctrl + U" or "⌘ + U" to view the source code of the store Step 2: Find for "ufe.helixo.co" keyword inside it, so you can check whether the code still adding on to the storefront or not. In our case, you can't find "ufe" related keywords because it's designed in a way to include only if the UFE is installed. But this is not the case for some other apps. For the sake of transparency, after uninstall, we do send an email to the merchant informing about removing code snippets with a detailed article about it. We also recommend to contact us if the merchant needs help, we will do it for them as soon as possible. 🤝 Sorry for the inconvenience caused, and thank you for your positive review and for allowing me to explain it to everyone! 🙌 In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Nikitha, Customer Support Advocate.
I tried several apps and this was the best to create discounts bundle pricing for different quantity. Easy to use and Great Customer Service!
Thank you so much for your kind words. once again thank you for finding more value in our app. We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
Great apps and reasonable price. Most important that they have online support chat team, so can resolve the issue immediately :)
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to hearing you again in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
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