All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2022

great app, great customer service! especially when you have some questions, the team will help you until you fix it. Highly recommended

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 1, 2022

So far so good. really easy ti use, and good functionality too. great support service, day and Night.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Sept. 1, 2022

ottima applicazione, consigliattissima. servizio clienti molto disponibile. piano gratuito già ottimo per chi comincia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Ihr Feedback hilft uns, den Service für alle zu verbessern Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter. - Sarah, Kundenbetreuerin.

5 / 5 Share

Aug. 31, 2022

Super easy and great service. Struggled with another App for weeks and got this one working in minutes! Happy user :)

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, there. Thank you so much for taking the time to provide us with your feedback. I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. Sarah, Customer Support Advocate

5 / 5 Share

Aug. 31, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them. Thanks again, and we hope to hear from you again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 30, 2022

This is a Fantastic app our sales have increased dramatically and the customer service is incredible!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you. It’s always humbling to hear how we’re able to make our customers’ business better. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 26, 2022

I needed a simple solution for quantity discounts in my store, but I got stuck with finding an app that: 1) is free (or at least free until some amount of store orders/add-to-carts/etc) 2) works with some currency converter app, 3) works with Debutify theme, 4) and doesn't look horrible in the store (so many apps look so bad) ...which turned out to be really hard to find. I tested all free currency converter apps with all free quantity discount apps, and there was always some issue. Most often the discount didn't show up in the cart and no one of the support managers of all the apps was not able to fix it. The biggest issue was probably the Debutify theme. (There was missing some script because Debutify works differently than most themes.) But finally, I found an app whose support was able to fix it and it's UFE app! What's more, not only did they make this finally work for me, but they also adjusted the appearance of the widget as I asked (they wrote an additional css code for me), which I appreciate so much! And if you ask which currency converter app I use, it's named BUCKS and it's from the same company (Helixo), which is why it's fully compatible with UFE app. I highly recommend this combo. Even if the discount app doesn't look exactly as you need (yeah they should add a bit more design editing options), their support is very helpful and will help you to adjust it.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you finding our app to be very valuable. We are always glad to provide you with outstanding services. Once again, I thank you for taking the time to feedback on our app and service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

Aug. 26, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you. I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 25, 2022

uso sempre questa applicazione e mi piace, la trovo molto comoda e utile, il supporto è molto buono, grazie

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Grazie mille per la valutazione a 5 stelle e considera grandi valori nel nostro supporto. Siamo sempre felici di aiutare i commercianti come te In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Sarah, difensore dell'assistenza clienti.

5 / 5 Share

Aug. 25, 2022

Super app en nog betere support, Je vragen worden serieus genomen en er wordt uitgebreid gekeken naar het probleem.

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Heel erg bedankt. Je woorden maakten mijn dag echt goed. Neem gerust contact met ons op als u meer hulp nodig heeft. Neem contact met ons op via [email protected] of via onze in-app chat. We zijn er altijd om u te helpen. - Sarah, advocaat voor klantenondersteuning.

5 / 5 Share

Aug. 24, 2022

tinu helped me alot great app would recommend to anyone who needs bundles offers and looking to increase aov

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

Aug. 23, 2022

Great app functionality and customer service that are always willing to help with any enquiry or issue.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you again for your kind words In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate

5 / 5 Share

Aug. 19, 2022

Perfect App! The customer service replies quickly, looks for individual solutions and acts professionally. 100% recommendation.

Store

obumi

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for finding great value in our App and support. We are always happy to help merchants like you. I really appreciate your time :) In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 16, 2022

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 16, 2022

Excellent app, Sarah was great with helping me with an issue I was having integrating with their Wow Cart App. Thanks so much! Great apps and customer service!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

First of all thanks for adding my name to your comment. Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 15, 2022

Geweldige app voor upsell, diverse functionaliteiten en zeer gebruiksvriendelijk. Ook zijn de widgets gemakkelijk te personaliseren, zodat deze past bij het uiterlijk van de website.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

Aug. 9, 2022

Es una excelente aplicación. Desde que la usamos, las ventas han aumentado ya que nos amplía las opciones de nuestra oferta para los usuarios. La recomendamos al 100%

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por encontrar un gran valor en nuestra aplicación. Siempre estamos felices de brindarle servicios increíbles. Gracias nuevamente por su tiempo para agregar algunas palabras sobre nuestra aplicación y servicio. En caso de consultas adicionales, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Athira, defensora de atención al cliente.

5 / 5 Share

Aug. 4, 2022

This app is great and helped me with so many problems. The customer service staff is very patient to help me answer my questions, which can help us grow our performance, recommend!!!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them. We appreciate this kind of feedback. We want to help our clients, therefore I'm thrilled that we were able to do that for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 29, 2022

Esta aplicación es excelente; siempre con actualizaciones que ofrecen mejoras, Soporte es excelente, siempre en busca de solucionar lo que como usuario de la app busco y son muy rápidos en busca de la solución. Especialmente gracias a Sarah y Athira por su apoyo en Soporte.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

En primer lugar, gracias por tomarse el tiempo para enviar comentarios positivos sobre su experiencia con nuestra aplicación. Me alegro mucho de que hayamos podido ayudarte a conseguir tu objetivo. Gracias nuevamente por mencionar nuestro nombre en sus comentarios. Tu reseña me alegró el día. En caso de consultas adicionales, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Sarah, defensora de atención al cliente.

5 / 5 Share

July 26, 2022

The Costumer Service of this app is very helpful. Especially Athira she solved the problem so quick. Thank you very much.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.