All reviews

Rating Breakdown

  • 5
    93% (458 ratings)
  • 4
    3% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (15 ratings)

Reviews with Text

  • 97% (478)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2022

Super app en nog betere support, Je vragen worden serieus genomen en er wordt uitgebreid gekeken naar het probleem.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Heel erg bedankt. Je woorden maakten mijn dag echt goed. Neem gerust contact met ons op als u meer hulp nodig heeft. Neem contact met ons op via [email protected] of via onze in-app chat. We zijn er altijd om u te helpen. - Sarah, advocaat voor klantenondersteuning.

5 / 5 Share

Aug. 23, 2022

Great app functionality and customer service that are always willing to help with any enquiry or issue.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you again for your kind words In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate

5 / 5 Share

Aug. 19, 2022

Perfect App! The customer service replies quickly, looks for individual solutions and acts professionally. 100% recommendation.

Store

obumi

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for finding great value in our App and support. We are always happy to help merchants like you. I really appreciate your time :) In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 16, 2022

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

Aug. 15, 2022

Geweldige app voor upsell, diverse functionaliteiten en zeer gebruiksvriendelijk. Ook zijn de widgets gemakkelijk te personaliseren, zodat deze past bij het uiterlijk van de website.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

Aug. 9, 2022

Es una excelente aplicación. Desde que la usamos, las ventas han aumentado ya que nos amplía las opciones de nuestra oferta para los usuarios. La recomendamos al 100%

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Gracias por encontrar un gran valor en nuestra aplicación. Siempre estamos felices de brindarle servicios increíbles. Gracias nuevamente por su tiempo para agregar algunas palabras sobre nuestra aplicación y servicio. En caso de consultas adicionales, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Athira, defensora de atención al cliente.

4 / 5 Share

July 25, 2022

Works very well and especially in the free version. Only thing I would recommend not only for this bundle app company but for all of them is to have multiple versions of the layout. Other than that, the app does exactly what you would expect........BUNDLE!

Using app

23 days

Total reviews

5

Average rating

4.4

Developer Reply

I really appreciate you sharing your thoughts here. Sounds like we could be a bit better when including more layouts. Sorry, we fell short there. Moving forward, we’re definitely going to prioritize your requirement, so I hope you’ll stay with us so that we can show you how important your feedback is to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

July 20, 2022

UFE Cross Sell & Upsell Bundle is the Best app, Easy app for using and i got greater support team for help

Using app

6 days

Total reviews

21

Average rating

5.0

Developer Reply

First of all, thank you for letting us know about your experience with our app. I’m elated to hear that the app is easy to use and you got great customer support. I’ll be sure to let our team that their work is appreciated! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

July 18, 2022

çok güzel bir uygulama bizim işimizi kolaylaştırdı ayrıca destek merkezi cok ilgili anında çözüm bulabiliyorlar.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Uygulamamız ve çabalarımız hakkındaki düşüncelerinizi ifade etmeye zaman ayırdığınız için teşekkür ederiz. Bu bizim için çok şey ifade ediyor. Daha fazla sorunuz olması durumunda lütfen [email protected] adresinden veya uygulama içi sohbetimiz aracılığıyla bizimle iletişime geçin. Size yardımcı olmaktan her zaman mutluluk duyarız. - Sarah, Müşteri Destek Avukatı.

5 / 5 Share

July 15, 2022

Use it for one year and update to new version for our new theme. Get very great help from support team(Sara and her colleagues). Would recommend this app to everyone who really want more AOVs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 14, 2022

very good, very helpful representative. Give a shot and you will see. The layout looks good too. I like it

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for finding great value in our app, and thanks for recommending the app to others. We are always happy to help merchants like you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 9, 2022

so great, the support team is acting very quickly on my case. Sarah did the great job by helping me to modify the feature. Recommend it

Using app

43 minutes

Total reviews

25

Average rating

5.0

Developer Reply

Hey. Thank you so much for adding my name to your experience. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 6, 2022

The prompt and accurate responses from support have always been helpful. The design is simple and does not affect our store design, and the settings are simple.

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

July 4, 2022

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

June 22, 2022

This app is so easy to use and install - I never usually leave reviews, but the customer service is exceptional; the best I have experienced. They were able to help implement what I required right away. Highly highly recommend!

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to support our customers, and I’m ecstatic that we were able to make it happen for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 17, 2022

I came across some problems, but with the help of their customer service, everything is solved, a very good experience!

Store

RitFit

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you. I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

June 14, 2022

I use a custom theme, which is not easy to add new apps to. After installing UFE Cross Sell & Upsell Bundle, I needed some help for setting the app up for my needs and functionallity. I have been taken care of by the sweetest support team, which helped me within short matter of time. Thank you. I look forward to use this app :-)

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, there. Thank you so much for taking the time to provide us with your feedback. I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. Sarah, Customer Support Advocate

5 / 5 Share

June 13, 2022

It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 7, 2022

Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you again for your kind words In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate

5 / 5 Share

June 7, 2022

The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier. I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out. Have a great day, and thanks for the review! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.