UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
1,066
chart
#438
All reviews
Rating Breakdown
Review RSS Feed
June 16, 2022
why the app didn't work these few days??? and can't contact the customer service, please repair it urgently!!
Hi! I appreciate your honest feedback here, and I’m so sorry about the inconvenience on our part. Actually, today, our CDN Service provider 'Cloudflare' was down. So, most of the services including Shopify itself were down for certain regions. This caused an unexpected error and that's why our app didn't work for you. And our engineering team was able to manage this issue as soon as possible. Hope that no other issues persist and it is working perfectly for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
June 14, 2022
I use a custom theme, which is not easy to add new apps to. After installing UFE Cross Sell & Upsell Bundle, I needed some help for setting the app up for my needs and functionallity. I have been taken care of by the sweetest support team, which helped me within short matter of time. Thank you. I look forward to use this app :-)
Hi, there. Thank you so much for taking the time to provide us with your feedback. I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. Sarah, Customer Support Advocate
June 13, 2022
It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.
Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
June 10, 2022
I needed help.. I just opened a chat and in less than 5 minutes they help me solved my issue.. I highly recommend this app!
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
June 7, 2022
Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you again for your kind words In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate
June 7, 2022
The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.
Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier. I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out. Have a great day, and thanks for the review! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
June 2, 2022
very good customer service. Everything works perfect. Thank you!! very good customer service. Everything works perfect. Thank you!!
We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you. It’s always humbling to hear how we’re able to make our customers’ business better. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
June 2, 2022
Works very smoothly, and has a professional and modern interface. Would recommend! Seeing immediate results...
Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them. Thanks again, and we hope to hear from you again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
June 2, 2022
Thank you Athira.!!! She solve my problem!!! i love this app,, thank you so much!!!! Athira i will use this app forever!!!
Thank you so much for taking the time to write us such a wonderful review. Really appreciate it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate
June 2, 2022
Amazing customer service, easy to use. 100% recommend. Looking forward to seeing the increased AOV :)
Hey. We’re thrilled that you were satisfied with our services. And our special thank you for recommending our app. We count ourselves lucky for customers like you. We look forward to hearing you again in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
May 30, 2022
Super application pour augmenter la valeur de votre panier moyen. Tout est customizable et très bien pensé. Marche très bien je recommande.
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
May 30, 2022
This app allows for the widgets to look up to date and app works very well. Customer service responded very quickly.
Thank you for taking the time to deliver positive feedback on your experience with our app. I'm so glad we were able to help you achieve your goal. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
May 28, 2022
Thanks for helping out. I was confused which option to select and they helped with screenshots and proper guidance.
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
May 27, 2022
Greate customer service, solved my problem quickly and efficently. I highly recommend this application.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.
May 23, 2022
amazing omg man https://youtube.com/shorts/iAv4xzf8Nug?feature=share really amazing app i give 5 starrr
I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing a diverse selection of workouts and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Nikitha, Customer Support Advocate.
May 20, 2022
This is a very handy application with a lot of features! You won't need to use another app with this one. Sarah is also a fantastic support who responds quickly and accurately.
Thank you so much for your share your valuable feedback without asking. We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
May 18, 2022
Es una buena App, ayuda para poder elevar el ticket promedio de venta. Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.
En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio. Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda. En caso de consultas adicionales, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Sarah, defensora de atención al cliente.
May 17, 2022
best app so far! For any begginer this app is the best! Cheap and great support! I highly recommend it to anyone
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to hearing you again in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.
May 16, 2022
L'application est super elle m'a permis d'ajouter des produits en cross sell sur mes pages produit. Le support est très réactif et m'a aidé à finalisé l'installation sur mon site. Je recommande.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
May 13, 2022
I have been using it for more than 2 years, I advise everyone to use this application, convenient functionality, very easy to use. Support will help with any issue without any problems.
Thank you for your review! I’m so glad to hear that you liked our app and service. We’re always looking for ways to improve the experience for you, Also, it’s great to know that we are on the right track. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.