All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
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5 / 5 Share

Nov. 28, 2022

Their Customer Support is very patient and quick to provide a solution. Sarah, their Customer Support Advocate, quickly helped me sort out a small problem! Completely satisfied!! 10/10 Highly recommend this app

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback, always happy to help you 😊 Also, feel free to share how we can improve our support to give a 5 star experience! In case of further issues please contact us through our in-app chat or at [email protected]. - Sarah, Customer Support Advocate.

5 / 5 Share

July 13, 2021

Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, really appreciate your time to share the feedback ✨ In case of further issues please contact us through our in-app chat or at [email protected]. - Sarah, Customer Support Advocate.

5 / 5 Share

July 12, 2021

this App working great with my theme! I am using Debutify and they are a built-to-Paid Theme that usually does not work very well with a lot of Apps!! I wanna thank their customer support, Sarah, for always being nice and patient, assisted me in resolving lots of issues. They have a dedicated team and made great apps, please support them!

Using app

2 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you so much for your review, I am always happy to help you any time. In case of further issues please contact us through our in-app chat or at [email protected]. - Sarah, Customer Support Advocate.

5 / 5 Share

July 11, 2021

really really great app and the customer service is amazing. they are super friendly and act very fast. im super happy. thank you guys for this awsome app

Store

1Neko

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad I could help you today, thanks for sharing feedback, it means a lot to us. In case of further issues please contact us through our in-app chat or at [email protected]. - Sarah, Customer Support Advocate.

5 / 5 Share

June 29, 2021

I just started using UFE, but I can already tell this is going to be a great decision! Their app has loads of customization that simple folks can do. It is also very visually appealing! Perhaps the best part so far has been the top notch customer service I’ve received during setup! Sarah has been nothing but helpful, polite, and positive with me. Thanks Sarah! In a weird way, I hope I have a problem and need to contact you again soon!

Using app

3 months

Total reviews

16

Average rating

5.0

Developer Reply

Your opinion means a lot to us. Thank you so much for taking the time to share your experience with the Shopify community. Once again thank you so much for your support. In case of further issues please contact us through our in-app chat or at [email protected]. -Sarah, Customer Support Advocate.

5 / 5 Share

June 24, 2021

Great customer support (we had a problem with cart and they fixed it very fast and efficiently). The app is great, it is very easy to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your words have really inspired us. Thank you for taking the time to share your experience with us. This helps us a lot. If in need of further help, please contact us at [email protected] or via our in-app chat. - Sarah, Customer Support Advocate.

5 / 5 Share

June 23, 2021

This app does exactly what I wanted it to do. It looks beautiful and works perfectly. I had a couple of issues that were kind of deal breakers for me - I used the chat feature and someone helped me figure out this issues within just a few hours. Excellent service and app - will use for all of my stores!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are really grateful for your kind words. This really inspires us to keep moving forward. This is more inspiration for us to keep up the hustle. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you. In case of further queries please contact us via the in-app chat or at [email protected] -Sarah, Customer Support Advocate.

5 / 5 Share

June 23, 2021

Great app and very simple to use. The design is great and there are many advanced options which can be used for any kind of offer.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration. If in need of further assistance please contact us via the in-app chat or at [email protected]. -Sarah, Customer Support Advocate.

5 / 5 Share

June 21, 2021

I have tried many apps like this, but this seems to be built with more thought than the others and hence works the way you'd want it to rather than some backward way some other apps are built. On top of that the service from Sarah was perfect. Fast, effective and polite. Could not recommend more

Using app

About 1 month

Total reviews

34

Average rating

4.9

Developer Reply

Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community. If in need of further assistance please contact us at [email protected] Or via our in-app chat. -Sarah, Customer Service Advocate

5 / 5 Share

June 21, 2021

One of the best upsell/Bundles apps on the market, very afforable and the customer service is on point,i highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your kind words. This means a lot to us. Your words bring us immense joy and inspire us to keep moving forward. We wish you all the very best with your business. If in need of further help please contact us via our in-app chat or at [email protected]. We are always happy to help. -Sarah, Customer Service Advocate.

5 / 5 Share

June 21, 2021

Sarah and the team at UFE Cross Sell & Upsell Bundle are amazing at what they do. Very hands and fantastic team with an app that is so innovative and effective at boosting your conversions and overall product page perfomance. Highly recommend!

Store

Tozotti

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration. If in need of further assistance please contact us via the in-app chat or at [email protected]. -Sarah, Customer Support Advocate.

5 / 5 Share

June 11, 2021

We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you. If in need of help please contact us via the in-app chat or at [email protected], We are always happy to help. -Sarah, Customer Service Executive

5 / 5 Share

June 10, 2021

I've been using this app for a few months and it's packed with customisable features, the product is clearly improving all the time. I had to contact customer support to sort out a custom feature. I didn't know what to expect but Sarah was very helpful and knew exactly what I was trying to achieve and sent me over some CSS code. I should have asked sooner as I spent to long trying to figure it out myself. Thanks team! highly recommended and great product.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We are really grateful for your kind words. This really inspires us to keep moving forward. This is more inspiration for us to keep up the hustle. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you. In case of further queries please contact us via the in-app chat or at [email protected] -Sarah, Customer Service Executive.

5 / 5 Share

June 8, 2021

I just installed this app and made miss operation. They helped me very quickly and kindly. I will make more use of this app.

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your kind words. This means a lot to us. This is more fuel for us to keep moving forward. We wish you all the very best with your business. If in need of further help please contact us via our in-app chat or at [email protected]. We are always happy to help. -Sarah, Customer Service Executive

5 / 5 Share

June 1, 2021

Fast and phenomenal support. Easily answers questions and genuinely wants to find a solution for every problem.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. This is more fuel for us to keep moving forward. Please contact us at [email protected] or via our in-app chat for help. -Sarah, Customer Service Executive.

5 / 5 Share

May 31, 2021

Very happy. Fast response times from support and so far every wish has been realised. We still have to wait a few days to see how effective the app is. However, it loads super fast. Many setting & design options

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community. If in need of further assistance please contact us at [email protected] Or via our in-app chat. -Sarah, Customer Service Executive

5 / 5 Share

May 31, 2021

I use this app on my product pages, cart pages, and thank you pages. It works beautifully! Customer support always helps you with everything, although their time different is different than mine so sometimes I have to wait a little. But overall, definitely worth 5 stars.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. This really inspires us to keep moving forward. In case of further queries contact us via the in-app chat or at [email protected]. We are always happy to help. -Sarah, Customer Service Executive.

5 / 5 Share

May 27, 2021

Sarah and the team are great! They helped me code the plugin into our custom theme on shopify - no questions asked! Will recommend. Now i'll wait for the sales to come in.

Store

Argh.dk

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We are really grateful for your kind words. This really inspires us to keep moving forward. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you. In case of further queries please contact us via the in-app chat or at [email protected] -Sarah, Helixo customer support.

5 / 5 Share

May 25, 2021

We had greatly increased our sales with this app. It offers many great features and the support is fantastic (Thank you, Sarah, for your patience).

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community. If in need of further assistance please contact us at [email protected] Or via our in-app chat. -Sarah, Customer Service Executive

5 / 5 Share

May 18, 2021

The app is interesting and has many type of upsells. Sarah from the support is quick at replies. There is a learning curve because it can do so many things. But if you figure it out it will give those extra $$.

Using app

7 months

Total reviews

1

Average rating

5.0