UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
1,066
chart
#439
All reviews
Rating Breakdown
Review RSS Feed
May 18, 2021
I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help.
May 17, 2021
Very good customer support! The functions I need can be achieved through simple settings, yes, it is great
May 13, 2021
Excellent customer support! Great functionality having bundles always visible in a neat, compact design.
May 12, 2021
I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help.
May 12, 2021
The thing that has impressed me has been the customer service. You need help and its always there ... Absolutely brilliant.
May 7, 2021
Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.
May 6, 2021
Sara was polite and got the job done quickly. She made sure to provide me with accurate steps to get the issue resolved. She was very patient.
July 6, 2021
Great platform. My site looks 100% better with it and probably it will increase %CR. I have to admit that it's customer support is on whole other level. Never waited for response more than 20 minutes. 1 thing that i would change is discounts code availability, but they will publish it in few months.
May 5, 2021
This apps easy and flexible to configure the discount offer. Now have offer price don't miss it! I definitely recommend it.
May 4, 2021
great application to offer discounts, add-on sales, upsells. Everything is very well thought out. And the customer support is very responsive and is there to guide you if you get stuck. I definitely recommend
May 4, 2021
Very helpful support which helped me very fast with a billing problem and decided to give me a refund! Fully satisfied! Will use the app for ally projects now.
May 2, 2021
easy to use, layout look good, support team responded fast! not much app have this upsell layout and this price!
May 2, 2021
The WORST APP I have EVER used. This app did not load on my page, and left code that caused massive issues when I went to uninstall. The customer service made the problem worse, much worse, my page looked like a low class SCAM. There was nothing I could do my end, a total nightmare in every way. Do not install this app, it does not boost your sales, it has a massive advert on it, and the support are totally clueless. They took ages and literally made the problem worse. Way worse! You have been warned. They are so bad it is not funny, nightmare app that will ruin your SEO and your website, they will make you look like a SCAM.
Hello Nick, We are sorry for any inconvenience that we might have caused you. But certain things are needed to be cleared since your review is heavily misleading and driven by pure emotion and not reason. In total, you had two issues and one requirement. Your requirement was that you wanted to remove our watermark for free. It was a little hard to accept your requirement to give the paid plan (removing watermark) for FREE!! we offered an extended trial as our best to give. But you still wanted to service that all other merchants pay, for free. You contacted us via the In-app chat with an issue. The issue was that the up-sell or the offer widget was not showing, you gave us the details to check this issue, which we solved from our side within 10 minutes. And then there was the second issue which caused all the misunderstanding. The "You may also like section" on your website was not loading images and, we don't know why but you were pretty sold on the speculation that this was caused by our app. It took some time for us to figure out the issue because all you were saying that we made your site look like a scam. You never gave us any specifics about the issue. Even when we asked you to clarify you never gave a clear reply until the very end, you made it clear that the issue was that the pictures are not showing. How are we supposed to pinpoint the issue when all you are giving us is a vague statement "it looks like a scam"? Anyways after a thorough check, our team was able to find the cause of the issue. We delivered you the answer to the first issue within 10 minutes and for the second issue in less than 2 hours. We made it clear to you that the issue was not from our side or due to the app but in your theme and we gave you the technical reason to back our findings. Our team checked the boxes issue, While checking we found that the "picture not showing in boxes" issue is not caused by our app or any of our code, because our team checked by blocking our scripts from your theme, and still images were not loading. For further technical information: Images are loaded using the lazy sizes library, seems it's not available in the store. Which is causing the issue. And we asked you to consult your theme developer on this issue. You read and responded to the messages. And yet you posted this negative review in false claims knowing that the issue was not from our side. It was mandatory that we address this because the review you gave, even if in the heat of the moment is 100% false and without reason. For the merchants reading this, let me address your claims: 1. The app did not load on his page. Ans: It was a minor theme incompatibility and we fixed it for you within ten minutes by changing the position of the widget. 2. Left code that caused massive issues when I went to uninstall. Ans: As we already clarified the issue was not caused by our app. We explained it to you with technical evidence. We had also shared with you the brief instructions to remove the app completely from your store. 3. It does not boost your sales. Ans: I think the 400+ reviews speak for themselves. And you have to think why the massive issue did not occur on any of their sites. 4. They took ages and literally made the problem worse. Ans: You had 2 issues and one requirement, We addressed and solved the first issue in 10 minutes. The second issue was a bit tricky and even though related to your theme and not our app, we gave you the exact cause of the issue in less than two hours. If I'm not mistaken is a very good response time for a theme-related rare issue that is hard to figure out.🤷♂️ 5. Nightmare app that will ruin your SEO. Ans: Our app has nothing to do with SEO( Search engine optimization) Our Lightweight code feature makes sure that it does not affect the speed of the site. Nonetheless, Our app is not related to SEO whatsoever. 6. They will make you look like a SCAM. Ans: No, we won't.😊 That being said, if you decide to use our app again we are always happy to help you when in need. We are more than happy to help your business grow like we are doing for thousands of merchants! Hope this clears your misunderstanding. If you are in need of any further assistance, no worries, please contact us at [email protected] we are always happy to help😊 . Have a nice day!
April 29, 2021
I use this app for my cross sell and i'm very happy for the result. the support team is very efficient and I recommend.
April 28, 2021
User-friendly, great and quick support but most important thing: flow funnel automation is a sales machine!
April 27, 2021
This a great app, very useful for us who just started the business on shopify app is easy to install and design. BIG THANK YOU to the support team Sarah has been super helpful! I recommend this app to everyoe
April 24, 2021
Amazing app for people just getting started and who want to set up effective funnels. The amount of customization is amazing considering it's free. I was using reconvert before, but this is wayyy better and easier to set up, in my opinion. Plus the customer service is fantastic and super helpful. Definitely give it a try!
April 24, 2021
You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.
Dec. 9, 2021
This is a really useful app for us as we are using it to upsell and cross sell products. The customer support is excellent which has made it easy for us to use. If we have a query, they have been very prompt and really helpful. Further update...still enjoying using the app (as at Dec21). Again, very helpful customer support. They answered my questions promptly and helped me with a solution.
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services. If you have further queries please contact us at [email protected] or via our in-app chat. We are always happy to help. - Tinu, Customer Support Advocate
April 20, 2021
Great App and Great Customer support!! Overall design is very thoughtful and user friendly. Love it..