All reviews

Rating Breakdown

  • 5
    93% (995 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2020

The plugin is absolutely Amazing!! They have many options like the split test, down-sell, bundle offer, etc. I think you must give a try.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

I just installed the app. 2 minutes later, a chat support hit me up and helped me alongside me! They replied every 0.1 seconds which felt like I was being focused on! I love the customer support! I also gave a ton of feature request which I hope can be implemented soon! Very nice looking app! Please add a feature where you can change the color of the product page "IN PAGE" Volume Bundle Discount. Thanks!

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 19, 2020

I am using this app which is very good. I also get along well with the support service. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 14, 2020

This app is very easy to use, has great graphics, and Sarah is very prompt and helpful to help. I love this app, and I will recommend it to my friends!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

Amazing app & it's free. Custom service is very helpful and responded to me in minutes (on Sunday). Keep up the good work!

Store

Kölch.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2020

Funnels work perfectly on my page. Haven’t launched it yet I’m sure they’ll increase my conversion rate. Customer service is more than excellent and willing to help. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

Great app, really helps with increasing my sales. The customer service is also good to deal with any issues quickly.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

Mind-Blowing app, I will recommend to all my friends. it will help it to improve ROI. also, it's easy to set up all upsell product

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 9, 2020

Lot of bugs which destroy your customer journey. The upsell pop-up does not show every time and when you get lucky to see it, the upsell has added different product in the cart that your customers don't want. Customer support should give me a follow up but nothing. It sad because the UX is very good in the app, the only problem is that is does not work and nobody is here to answer you.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Yohann Aube, Thank you for sharing your feedback 🙏 I've personally reached out to you multiple times via mail, Facebook, Whatsapp, Instagram and other channels. I can see that every single message I've sent in WhatsApp has been seen but no response 😔 I would like to let you know that 1. We add our script via Shopify recommended Script Tag API (we won't inject to the theme), Shopify usually loads the app scripts in the store in the order of installed apps. So if you installed our app before other many apps then Shopify loads our script after loading all the scripts of other apps those installed before our app thus results in slow loading of our script and showing the popup. If your store has many apps or apps that are adding heavy bundle scripts, then it slows down the store that results in the poor customer experience, also slows down the loading of external scripts like our app. So that leads to the slow loading of our script and popup. 2. We have an awesome instant support team working for merchants like you on our office hours (7 AM - 11 PM IST), but you haven't contacted us. "nobody is here to answer you" -- Not Really, to be frank. I am glad that, We've Sarah, the Super Women ⚡️, She's doing an incredible job even after her office hours in customer support who follow-ups and resolve every single issue immediately or within 24hrs. You can see that many other merchants posted reviews about Sarah customer support Superpowers ✨ She usually works overtime every single day to meet the needs of merchants like you 🤗 But you haven't contacted us. Feel free to contact us via any channel at any time to resolve any issues you experienced. We are doing our best to keep all our merchants more than happy when it comes to customer experience and app performance. We are still happy to resolve every single issue you experienced. Sarah will be waiting for you to take her superpowers to resolve any issues you experienced. Thank you again and I would like to personally apologize for the experience you had with the app. Feel free to reach out to us. Valsaraj | Founder Upsell Funnel Engine

5 / 5 Share

Dec. 18, 2019

The best one out there. Has the features i needed to create a customized upsell on the thank you page.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

I used this APP to help me do some upsell, and it works great! The customer service is also great! Thanks! Highly recommend! By the way, I took one hour to find this amazing APP!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

I just installed this app and I love how easy it is to use, set up an upsell in a couple of minutes without having to even watch a tutorial, and amazing customer service with fast response to my question (upsell items being all checked by default, I asked if they could be unchecked for customer to tick the item(s) they want to select) Great app so far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Amazing app, easy to use and you can modify a lot of things doing it super efficient for your store, and also a great customer support!!! Recommended

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 27, 2019

The only problem with this apps is that when your customer click on the 'Add To Cart' Button, your Facebook pixel won't be able to triggered and recorded any ATC event. The first day after I use the apps, I have zero ATC. I hope the developer able to fix this. Anyway this is a good upsell apps if the above issue able to resolve. Thank you.

Store

Klivoo

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Frrayman Ang, Thank you for sharing your feedback! 😊 This is a response to merchants who is reading this. There was a pixel issue and it was fixed immediately on November 28th. 🎉 As an extremely small team, we had some issues in our app on initial release and we usually fix any issues immediately whenever the merchant reports us, and we're very grateful that we've fixed all of those issues and introduced many incomparable features since launch. 🥳 As we all know that, even in big company apps have bugs, but how do we handle/react it matters. We usually fix any issues that merchants report within 24hrs of time. We took almost 9 months to reply to this review (Issue was fixed 9 months back). We reached out multiple times with Frrayman Ang, he is an awesome guy and at last, he responded to our mail and told us that he will test it again, but unfortunately, he might be busy with his business. Thanks again Frrayman Ang, and I would like to apologize again for the issue caused. Valsaraj | Founder Upsell Funnel Engine

5 / 5 Share

Nov. 25, 2019

Love how the app looks on my website. Plus, they have SUPERB customer service - none like I've ever encountered! I ran into some issues and a member of their team instantly got in touch to help me resolve the problem.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

I just started using this app and I love it. It is very easy to use and has some great features. I had a couple issues and support was very kind and quickly helped me to resolve those issues. I would definitely recommend this app.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Really good customer service, easy to use app and a really nice layout. Lots of customizable options too.

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 12, 2019

Really nice App. Has a great amount of features and support is awesome. I like that you are able to test it out and see if it actually starts making some conversions first to see if its for you. The split test and report function and views let you know what page and items are really popular with your customers and that helps alot if you also using Google Ads and trying to find out what product to push for google or on facebook. The split test is great for testing different products and see what meshes with your customers also. Pretty cool features! There is nothing not to like they give a guide to step you through the process and videos too. Look at those and if you need help support is right there to help.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank Js House for your valuable feedback. Hope you can bank more with upsell funnel engine this season. We will always with you in achieving your upsell goals 💪🏻 Cheers From Team Helixo Co

5 / 5 Share

Nov. 9, 2019

Nice app, many options to create different funnels and split test them. Hade some problems but support helped me with them

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear your feedback! Thank you for you time. We will be always with you bank more in this season. 💪🏻 Cheers from Team Helixo Co.

5 / 5 Share

Nov. 8, 2019

This app is just amazing!!! Customer service is very friendly and helpful. They helped me with installation & problem fixing. 10/5 STARS!

Using app

About 2 months

Total reviews

8

Average rating

4.3

Developer Reply

Thank you so much for your feedback, Hope our app could work better revenue for you. Happy earning 🚀 Cheers from Team Helixo Co.