All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
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5 / 5 Share

May 23, 2023

Nice free app to test what works the best on your shop before paying for an upsell/crosssell app and good,fast support

Store

Myvova

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your positive review of our app! It's wonderful to hear that you have found it to be a valuable tool for testing different strategies on your shop before considering investing in an upsell/cross-sell app. We understand the importance of being able to make informed decisions about your business without incurring unnecessary costs upfront. Our app was specifically designed to provide a cost-effective solution for testing and optimizing your shop's performance. Furthermore, we're thrilled that you have found our support team to be responsive and helpful. Delivering excellent customer service is a top priority for us, and we're glad that we have been able to assist you promptly. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 17, 2023

Excellent support, I'm really happy with the effectiveness of the service! I had an issue with the positioning and it has been solved in few minutes.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review and for taking the time to share your experience with our service! Your satisfaction is incredibly important to us, and your positive feedback serves as a motivation for our team to continue delivering better customer service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 17, 2023

This is the best bundle app i've used. Great customer service. Had a problem and they immediately helped me.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our app to be the best you've used and that our customer service was excellent. Providing top-notch support and resolving any issues promptly is always our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 13, 2023

Best and quick support, they changed what I needed and explained me how to do it for next time, all good

Store

BITZ

Using app

About 16 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We always strive to provide our customers with the best possible service, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 24, 2023

This app works for what I want it to. Customer support is prompt and very helpful. I highly recommend this app!

Using app

4 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review of our app and sharing your positive experience with our customer support team. We’re glad to hear that you found our support helpful and that everything has been going well. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 11, 2023

This app has generated us thousands of dollars of additional revenue that probably wouldn't have been there with it the app. Plus, if you EVER have a problem the customer support is 2nd to none! Top Tier! Highly recommend using UFE.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it has generated thousands of dollars in additional revenue for your business. It's always rewarding to know that our app has made a positive impact on our customers' success. We take great pride in providing exceptional customer support, so it's wonderful to hear that our team has exceeded your expectations. We strive to offer top-tier assistance to ensure that every user's needs are met promptly and effectively. Your recommendation means a lot to us, and we truly appreciate your trust and support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 11, 2023

amazing app and an even more amazing customer service. I recommend for everyone

Using app

10 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your incredible feedback! We are thrilled to hear that you not only enjoy our app but also had a wonderful experience with our customer service. Your recommendation means the world to us, and we are truly grateful for your kind words. Once again, thank you for your support and for recommending us to others. Your satisfaction is our ultimate reward, and we look forward to serving you in the future. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 29, 2023

I recently started using UFE in my Shopify store, and I am blown away by its features and ease of use. The app has truly streamlined my workflow and saved me a lot of time and effort. The interface is intuitive and user-friendly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! It's great to hear that the app has been able to streamline your workflow and save you time and effort. It's also great to hear that the customer support team has been helpful in answering your questions and providing solutions when needed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 20, 2023

So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 19, 2023

Been using this app for a number of years now and it's given me no reason to stop using it. The pricing is extremely fair and the customer service is also excellent. But most importantly, the app converts!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive review about the app! We take pride in providing excellent customer service and ensuring that our users are satisfied with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 19, 2023

Top customer assistance! Thanks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind words! It's always great to hear that we were able to provide best customer assistance. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 17, 2023

Very good service, quick response and good problem solving The offers are good and worth the price !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback and for taking the time to share your positive experience with us! Your satisfaction is our top priority, so we are always here to help. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 13, 2023

Lishana was amazing and quick with solutions. Thanks so much for your help. I've been using UFE for a while

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 1, 2023

Ottima assistenza, inizialmente avevo dei problemi con la posizione del widget, ma dopo l'assistenza ha risolto tutto in un lasso di tempo breve. Consiglio questa applicazione anche per questo motivo.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Grazie per aver condiviso la tua esperienza positiva con il nostro team di supporto! Siamo lieti di essere stati in grado di risolvere rapidamente il problema riscontrato con il widget e che il nostro supporto sia stato in grado di fornirti l'assistenza di cui avevi bisogno. Non vediamo l'ora di continuare a servirvi e di fornirvi il miglior supporto possibile. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. -Team di supporto Helixo

5 / 5 Share

March 29, 2023

Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you. We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track Thanks again for your recommendation, and we look forward to serving you in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 27, 2023

I am very happy that they solved my problems in a very practical way. Thank you to the work team. :))

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that our support team was able to provide you with the assistance you needed. We appreciate your recommendation and look forward to continuing to provide you with a great experience! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 27, 2023

Awesome app and great support, very responsive and got me exactly what i wanted ! I highly recommend !

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're glad to hear that our team was able to provide you with practical solutions and resolve your issues. We appreciate your kind words and value your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 21, 2023

I use the app in all my stores and can only recommend it to everyone. Perfect App for Upsells and great customer service!

Store

Bidence

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We are thrilled to hear that our app has been helpful for you. We pride ourselves on providing top-notch service and we are always here to help if you have any questions or concerns. Thank you for recommending our app, and we look forward to continuing to support your business! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 21, 2023

This app has changed the whole look of my cart drawer and makes things look sooo much better! I recommend it as it helps you customise it as well

Store

MetSafe

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving such a positive review about our app! We are thrilled to hear that it has helped improve the look and functionality of your cart drawer. We strive to provide customization options that cater to individual needs, so it's great to hear that you found them useful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 16, 2023

The Customer support is the Very Good! very quick reply and very efficient. would recommend to everyone!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us and we're thrilled to know that we were able to provide a positive experience for you. We hope to continue to earn your trust and loyalty as a customer. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team