All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2023

Great customer service! Quick respond and always willing to help. The app is easy to use, i will definitely recommend the application。

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you found our customer service to be great and responsive. We strive to provide excellent support to our users. We're also happy to know that you find our app easy to use. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team Update reply

5 / 5 Share

May 24, 2023

Very good app and great customer support Always attentive and willing to help I recommend the application without a doubt

Using app

20 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your kind words and for taking the time to share your positive experience with our app and customer support team! Our goal is to provide a seamless and enjoyable shopping experience for our valued customers like you. We take pride in our dedicated customer support team, and it's wonderful to know that they were attentive, prompt, and helpful throughout your journey. We strive to go above and beyond to assist our customers and ensure their satisfaction. Thank you again for choosing our app, and we look forward to serving you with the best possible experience in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 17, 2023

Excellent support, I'm really happy with the effectiveness of the service! I had an issue with the positioning and it has been solved in few minutes.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review and for taking the time to share your experience with our service! Your satisfaction is incredibly important to us, and your positive feedback serves as a motivation for our team to continue delivering better customer service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 13, 2023

Best and quick support, they changed what I needed and explained me how to do it for next time, all good

Store

BITZ

Using app

About 16 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We always strive to provide our customers with the best possible service, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 24, 2023

This app works for what I want it to. Customer support is prompt and very helpful. I highly recommend this app!

Using app

4 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review of our app and sharing your positive experience with our customer support team. We’re glad to hear that you found our support helpful and that everything has been going well. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 11, 2023

This app has generated us thousands of dollars of additional revenue that probably wouldn't have been there with it the app. Plus, if you EVER have a problem the customer support is 2nd to none! Top Tier! Highly recommend using UFE.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it has generated thousands of dollars in additional revenue for your business. It's always rewarding to know that our app has made a positive impact on our customers' success. We take great pride in providing exceptional customer support, so it's wonderful to hear that our team has exceeded your expectations. We strive to offer top-tier assistance to ensure that every user's needs are met promptly and effectively. Your recommendation means a lot to us, and we truly appreciate your trust and support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 11, 2023

amazing app and an even more amazing customer service. I recommend for everyone

Using app

10 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your incredible feedback! We are thrilled to hear that you not only enjoy our app but also had a wonderful experience with our customer service. Your recommendation means the world to us, and we are truly grateful for your kind words. Once again, thank you for your support and for recommending us to others. Your satisfaction is our ultimate reward, and we look forward to serving you in the future. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 20, 2023

So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 13, 2023

Lishana was amazing and quick with solutions. Thanks so much for your help. I've been using UFE for a while

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 29, 2023

Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you. We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track Thanks again for your recommendation, and we look forward to serving you in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 21, 2023

I use the app in all my stores and can only recommend it to everyone. Perfect App for Upsells and great customer service!

Store

Bidence

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We are thrilled to hear that our app has been helpful for you. We pride ourselves on providing top-notch service and we are always here to help if you have any questions or concerns. Thank you for recommending our app, and we look forward to continuing to support your business! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 14, 2023

Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10

Using app

About 3 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you. We strive to provide exceptional service, and we are glad that Sarah delivered on that promise. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 28, 2023

Really good service from UFE Cross Sell & Upsell Bundle, reactive and understandable from our issues.

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be both reactive and understandable in addressing your issues. We strive to provide our customers with exceptional service and we're delighted to know that we've met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 22, 2023

Amazing customer service! I needed some minor tweaks with the look and design for my page and they resolved it very quickly by helping add some custom css codes. App now works and looks exactly as I wanted.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience with our customer support team and that they were able to help you make the necessary changes to your page. We always strive to provide personalized and efficient solutions for our customers, and we're glad to hear that we were able to meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 10, 2023

App support is great, always answer very quickly. They also take suggestions on board for new feature additions. Easy to use

Store

Nuasan

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you have had a great experience with our support team and that you find our app easy to use. Thank you again for your support and we hope to continue providing you with a fantastic experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 31, 2023

The interface is clear and easy to use, and the functions are more powerful than imagined. It is obviously helpful to increase the average order value (increase the overall sales). Professional support staff can provide accurate and fast help. Recommended.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our app is clear and simple to use and that its functionalities have exceeded your expectations while also having a good impact on your sales. Our professional support team is dedicated to providing accurate and timely assistance, and it's great to hear that you found their assistance valuable. Thank you so much for recommending us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 21, 2023

Plugins generates more profit on a weekly basis than the monthly costs. One time set up and support is perfect.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It is our pleasure to hear your valuable feedback. ... Thanks for choosing us and we hope to see you again soon." In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 19, 2023

I tried more than 10 upsell & cross sell apps, I love this one, the functions and the designs are the best. The service is also the best. BEST APP!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

"We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team and we're glad we could provide you with the service you deserve. Thanks for choosing us and we hope to see you again soon." In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2023

Sara from the support is amazing. Great app, bundle looks very nice. Free trial is perfect for little companys

Using app

1 day

Total reviews

10

Average rating

4.9

Developer Reply

We’re really grateful and appreciate you taking the time to share your rating with us. We’re glad that you enjoyed our support also. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 3, 2023

I find this App super easy to use and the support team are fantastic. On hand to help super quickly and go above and beyond to help you learn to get the best from the app. Thankyou

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to write a review for us. Your feedback encourages us to provide better service to all customers. Thanks again for your kind words. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support team