All reviews

Rating Breakdown

  • 5
    88% (935 ratings)
  • 4
    3% (33 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (57 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2023

Using this app in 2 different stores, they have incredibly fast and quick support. Really love them, the app is fully integrated after using some coding techniques from them too. 5 stars!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

This app is the only one I'll use. It's very easy to use and the dev team, Martin and Jon, are always ready to help, and very responsive.

Store

CCR

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2023

Excellent app! Jon and Martin are very helpful and they have crafted a super easy variant adding experience that feels magical. Highly recommend!! Thank you so much.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2023

The app is doing exactly what I needed it to do. I can't wait to explore more of it. The virtual option is key! Great job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Great app. Intuitive interface and a lot of options. Exactly what I was looking for. Also great support. Highly recommend!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2023

Great so far. I do enjoy the ability to edit and add services this way. I would like some type of bulk editor if possible though.

Using app

18 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 11, 2023

Don't download this app! It suddenly removes all your variants, leaving your shop with only the add to cart button. It happens randomly, after you notice it its already hours past and you lost your daily ads money plus all orders. It's a critical issue very huge catastrophic problem. And there is nothing for you to do! You have to turn off your ads and wait for them to reply your emails, rendering your complete shop useless and on their careless hands. It's so frustrating, worst experience with an app ever here on shopify!! DON'T DOWNLOAD!! Answer to your reply: yes it took you 3 hours to reply my email but the technical issue lasted 24hours. 16 hours until I noticed. I lost approx 1.000$ through this problem. You going to refund that?

Using app

18 days

Total reviews

6

Average rating

3.7

Developer Reply

Sorry about that Daniel. We fixed an issue with our script last night which caused an issue in your Paolo Alto theme. We have already fixed this issue earlier this morning. I am sorry for the inconvenience this caused you. I am sorry it took us a 3 hours to see your email. We do our best to give the best support we can.

5 / 5 Share

March 10, 2023

I had an issue with the app and they wrote me back within the next hour or so. Everything works fine now. Thank you for your quick response and help!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

March 7, 2023

"Forfait gratuit disponible" MENSONGE. Je savais pas que le clickbait ça existait même sur les app shopify, il n'y a aucun forfait gratuit que des forfaits payants. Déçu.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store. Old reply: Hi Pocket Parfum, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that. Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 18,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :) Please give our free trial a shot and see if the app is a good fit for you. We have spent hundreds of hours working on and perfecting it and I am sure after trying it out you will see the value in it. Salut Pocket Parfum, l'application est gratuite pour les magasins de développement et tous les magasins bénéficiant d'un essai Shopify, comme indiqué dans la section Tarification de la liste des applications. Je peux voir comment cela peut être un peu déroutant. Je suis désolé. Notre application propose un essai gratuit de 14 jours pour vous permettre de tester l'application et de voir si elle vous convient avant de payer quoi que ce soit. Nous avons plus de 18 000 clients satisfaits qui pensent que le prix en vaut la peine pour toutes les fonctionnalités incroyables que notre application apporte à leur magasin :) Veuillez essayer notre essai gratuit et voir si l'application vous convient. Nous avons passé des centaines d'heures à travailler dessus et à le perfectionner et je suis sûr qu'après l'avoir essayé, vous en verrez la valeur.

5 / 5 Share

March 5, 2023

Customer service was extremely helpful in identifying an issue we had with a custom theme of ours and fixing the problem on our behalf. The complication had nothing to do with the application, we decided a while back to use a Magento theme on Shopify (horrific idea in hindsight), which was caused integration issues with a whole number of apps we have installed. Customer service here looked into the code to help find out where the problem was, then made the necessary corrections. Thank you!

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

March 5, 2023

Cannot recommend this app enough and the support you get with it! The team is awesome and responds so quickly!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 1, 2023

THIS APP IS A JOKE! Wish I read the bad reviews first. you can not TRACK INVENTORY! Yes you can do more than 100 variants but that is not transferred back to shopify to enter quantities. So you basically can not put any INVENTORY QUANITIES, PRODUCT SKUS, BAR CODES! Have to mention that the customer support may take several days to reply, and this app will completely mess up your product page layout!!!

Using app

3 days

Total reviews

19

Average rating

2.1

Developer Reply

Hi Mary Ann, I am sorry the app didn't fit your needs. I see we always responded to your emails within a few hours. You can keep track of inventory and SKU's with Shopify Options and use our app to style those options. Or you can use our Virtual Options to add an infinite amount of options and variants. These however don't keep track of inventory or support SKUs. Can you give us more information about what you mean by "completely mess up your product page layout". I didn't see any emails about that.

5 / 5 Share

Feb. 28, 2023

The App works flawlessly and is highly customizable. Great technical support also! Best choice for configurable products.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

very helpful and easy to use, it vamped my productsup alot. In addition they had great suggestions and helpful hints

Using app

9 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

We are a custom headboard builder. We have over 60 fabric choices, five sizes, numerous styles and lots of options. An app was needed that would fit the bill for all of these variations. We chose this one and have been very satisfied with the power of this app to do everything we need. The support has been tremendous and prompt when we had an issue. I'm glad we chose this app.

Using app

About 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 23, 2023

A great program for Print on Demand, there is an option to add many otions of different essence. I purchased a new theme and the app needed specialist setup. I contacted support and everything was set up for me. In addition, the program does not affect the download speed, as it is downloaded in the background. Easier to set up than iPhone :-)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Great app, tried out a few before choosing this one. Easy to use and very professional looking. Jon and Martin were extremely patient and helpful when I had a couple of issues I needed help with. As a small business Im in charge of everything here from manufacture down to making the tea, but Im not technical so the support is appreciated. 10/10

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I was originally having some difficulty getting the main image to correctly switch when selecting a new variant, but Jon from the app team provided excellent speedy support and now everything is working great! Thank you so much for all of the help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

This app provides a convenient solution for managing product variants. It significantly streamlines the process of selecting different options. The support team is responsive and has been incredibly helpful whenever we've needed assistance.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

Although it's not that intuitive in the beggining, the app does exactly what I need. I was able to setup variants with the prices I needed them to be and the costumers are also happy with such options!

Using app

5 months

Total reviews

3

Average rating

5.0