All reviews

Rating Breakdown

  • 5
    89% (533 ratings)
  • 4
    3% (18 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 95% (567)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2022

とても良く出来たアプリです。消費者にもわかりやすく表示することができました。写真の表示で不具合があり、問い合わせしましたがすぐに対応してくれました。写真の表示は正常になりました。とても親切なスタッフです。

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

This app is amazing ,great for adding more variants to your product page and really simple to add to your store 5 stars from me, and the customer service was second to none

Using app

12 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 16, 2023

I would love to give this app 5 starts because I think the customer service was great, even after I had problems and asked for some work arounds, and they were willing to help me to get it to where I needed to make it functional for my particular needs. The only reason I am giving a 4 stars instead of 5, is because I'd like to see it be a little more user friendly for the average non-coding person and see it have a few more advancements. Having more option fields that are set to recognize correct format would be helpful. Right now there are creators that are creating things for other businesses (business cards, acrylic signs, etc.), so having email, phone and website formats for the input boxes is important (Such as an email field that has to have an @ and .com, or a phone field that has to be in phone format etc). Right now the input fields are wide open which allows for input errors by clients. Currently there is no way to duplicate an individual virtual option on the same product. It would be helpful if you could just click a button to duplicate that option in the product page and then edit it however you need. Duplicating each option by hand right now takes a lot of time to create a product with many variables. And the system doesn't allow you to have the exact same name for multiple options, so you have to come up with unique questions. Example, if I have a sweatshirt, and I first ask which color (white, black, gray), and then I want sub questions where only certain animals can be on white, and another specific set on black, and another specific set on gray. I have to have the "which color" option first, and then "which animal" next. But i have to create a whole new "which anmial" set for each color of the sweatshirt. but I can't use the same label "which anmial" for each sub set. the system requires it to be different. Another thing is I'd like to see it be more user friendly in terms of formatting options for the text (instruction) fields. Instead of requiring users to use code to change the text format and add images, etc. offering a rich text format within the app itself would really help. The instructions fields also don't currently print on the order invoice. Having an option to print everything on the order invoice would also be helpful. Next making a virtual option "conditional" for multiple selections would be helpful. So for example, if I have 5 different types of sweatshirts, and I want to offer a secondary option for 2 of those 5, I can't select the 2 at once for the next option. Instead I have to select 1 and add the option, then select the 2nd one and add the same option again. Instead having it conditional based on more than one selection would be very helpful. They offer only a drop down, for you to select which item to offer the sub option. Changing this to a checkbox, so you can associate your sub option with multiple options would be helpful. Formatting of the screen and options on the product page, is simply a straight line going down in plain text. Having the ability to format the questions anywhere on the product screen, and have rich text format built into the system, even an option to have your own font so it coordinates with your stores look and fee., and even have them in a format where you have columns or like a contract, or entry form, or other forms etc., would be really nice and visually pleasing to customers. It would also be nice if it allowed you to hide options, based on a selected option. It currenlty only allows for the options to appear byt allowing options to either appear or be hidden based on previously selected options would also be helpful, that way you can display all of what options are availbe to your clients first and then they narrow down their options based on selections. Having the ability to add breakers already available as drag and drop elements would be much easier than having customers enter in code to create them. I know you can do the code option, but having the option to simply select a breaker that is already available would be helpful to users who aren't well versed in code. The Duplicate option is a bit confusing. I ended up deleting everything in my product I had put together accidentally, becasue I didn't understand how the system worked. The way it works is it brings up a list of products to select except no select boxes are available. So if you then click on the product that you want to add, suddenly the page refreshes and that product is gone and now there are check boxes availablem for you to select the product you want to duplicate to. It's just rather confusing and could be made clearer for end users. Moving the virtual options around is a bit teadious, because they only go up and down and you have to select an arrow and click each time you want to move that one option up or down. It would be nice if it offered drag and drop so you could move options easily. It would be nice if the app also connected to shopify invoices, so you could specify the format you want all of the input information to print out as. Currently, you can go into the order and highlight the straight line format and print it out, but it's difficult to even see what is the client's response and what is the virtual option, because there is no formatting difference in the text. *NOTE: they did help me with this to change the text to bold, so make it easier to see. I am thankful for that! I also used shopify's print order app, and adjusted the invoice to include the information from this app, which is part of the instructions they gave me. Often times companies will need to be able to work on an order with messy hands and can't use a phone or tablet etc., to look at the order. They need to be able to print the order details off, and to do so in a format that works for them. Having this app connect to invoices, with a format determined by the user, would allow the user to format their questions in an 8.5x11 sheet, that then print that off in the invoices section, and would make this app extremely helpful, especially for creators and artists. I think they do want this app to be great and I hope they are able to make just a few more adjustments and then I would be able to give it the full 5 starts. none the less the support team was really great in helping me!

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 12, 2022

Amazing support. Great app and the customer service is amazing. They are quick to respond and answer any questions i have.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Outstanding application. It totally simplified our site here at LadyBoss Glasses! It made the customer experience for options in lenses much better. Thanks guys!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

I am so impressed with this app. I haven't needed to contact support so far, and I've used this app on 7 products, and so far so good. It's improved my products. I am so happy!

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the glowing review. We are always working to make our app better for our customers.

5 / 5 Share

Dec. 6, 2022

App perfettamente funzionante e integrata bene nel tema del mio negozio. Ottima assistenza al cliente, Jon e Martin hanno risolto in poco tempo ogni mio dubbio e problema. La consiglio!

Store

Nojolia

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

This app was everything I hoped it would. It makes it incredible easy to manage the variants of my products.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Great app functionality with excellent customer service. The app is easy to use and allows product options to be added quickly and effectively. I had a few issues with the app and my store theme but Martin and Jon were able to resolve my issues quickly. I look forward to continue using this app for my store.

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2022

The app is fine but it's not being used yet by my customers so I need to educate them on how to use it.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

The app should be intuitive for your customers to use. If you have any questions or need any help let us know. Happy Holidays, Relentless Apps

5 / 5 Share

Nov. 18, 2022

Support has been fantastic so far and app is working nominally! Martin and Jon have been a great help fixing the issues I've had thus far.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

This has been a great app that we rely heavily on to help customers make the right selection of options. I found that it was easy to configure, and add variant options to my products. Further, the support is really good if you need it.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Update - after some back and forth the support team quickly assisted us and solved all our questions. Thank you, guys. Much appreciated.

Using app

Almost 3 years

Total reviews

7

Average rating

4.4

Developer Reply

Hi Matt, I am sorry our app didn't fit your needs. Our app is one of the few that can style the Shopify Options and add extra product options. Since our app has this functionality it needs to also control the Shopify Options to work correctly. I realize this isn't what you want but most of our customers use our app specifically for this reason. I sent you an email on how to use automatically use our app's image swatches for selected product titles. No coding required :) If you need help setting that up or have any more questions let us know.

5 / 5 Share

Nov. 11, 2022

Ich nutze die App für meine Produktoptionen und ein Freitextfeld. Sie funktioniert sehr gut. Der Kundenservice ist großartig.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 18, 2022

I had to update this review to reiterate how I was so happy with some recent support I received, thanks again! Gives me the ability of making customers aware of production times, and having confirmation from customers in writing is perfect!

Using app

About 1 year

Total reviews

17

Average rating

4.8

4 / 5 Share

Nov. 10, 2022

Using this app to allow our customers to provide us with gift wrapping instructions. Thus far the app and developer support have been good.

Using app

7 months

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for the great review! We’re happy to hear the app has been working well for your gift wrapping setup and that our support has been helpful. We’d love to know what we can do to make your experience a full 5 stars, any feedback or suggestions are always appreciated! – Jon Relentless Apps

5 / 5 Share

Nov. 7, 2022

Love the app! Very easy to use and straightforward. Also excellent customer service! Thank you very much!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. Our main goals are to make the app easy to use and to provide quick customer service. Thank you for using our app :)

5 / 5 Share

Nov. 4, 2022

Great app and great customer service! Appreciate that. I tried other similar apps and this is the one that works better!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

This app provides a lot of flexibility for options. Better than the others I tested or looked at. I needed something to handle a variety of option types like upload, image swatches, yes/no choices, custom text. I was able to do 99% of what I wanted with this and it was very easy to set-up. Highly recommend!

Using app

16 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Die App bietet wirklich viele zusätzliche Möglichkeiten. Zudem ist der Support super schnell und unkompliziert.

Using app

About 1 month

Total reviews

4

Average rating

5.0