All reviews

Rating Breakdown

  • 5
    88% (937 ratings)
  • 4
    3% (33 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (57 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2020

Martin and Jon from Best Custom Product Options helped us a lot when we faced an issue. Thanks to them, our issue was fixed in a few hours.

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 30, 2020

I am really impressed with the apps support team Martin and Jon were great in assisting me for a fix in the code. Besides that the app is great for multiple and custom written options good job

Using app

30 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

The only app I could find that would meet 90% off my needs and support is just amazing so quick to reply to email and would definitely recommend this app to anyone. If you can make this app work with ajax cart that would AWESOME!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the amazing review. We plan on developing our own ajax cart that is compatible with our price add-ons but we have been very busy lately. We'll email you when it's available. - Jon Relentless Apps

5 / 5 Share

Aug. 11, 2022

I have tried several product option apps and this has been the easiest to set up. Plus the customer service with this app is outstanding. Super helpful and fast replies. I highly recommend.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Really helpful team and great app, i had a couple of teething issues and these guys jumped on my problem and resolved it literally within minutes. They where happy to login to my store and amend the necessary code that i needed to solve my problem. Great customer services

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

This app has worked great for me. I use it to add variant options that I can't get with Shopify. I like that it's user friendly and any time I run into an issue or have a general question, Jon has been super helpful.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

This app has helped me fix a problem with obtaining customised info for products, quite often customers would omit this in the notes box at check out and I would spend a lot of time chasing them for their customisation details but this fixes the issue. Easy to install and use. Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

This the support the team offer is brilliant, when ever their is an issues the support team get it sorted and fast! The app is the best custom app we have ever used. Worth every penny.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Work as intended, great customer support, really good help articles. Overall really good experience so far.

Using app

4 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 20, 2020

App does as it says on the tin, there could be a few more things like being able to save product options and duplicate rather than having to load the same options over and over again per size, for example. But other than that, it is easy to use!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We have an easy duplication tool to duplicate your product options onto other products. We also have default global options that will work on all the products in your store. If you have any more questions or need help setting anything up let me know Jon Relentless Apps

5 / 5 Share

Nov. 19, 2020

I downloaded this app because I have a shop that offers custom & personalized items. I tried two other apps that were just to technical for me - a basic noob who is learning. This app installed super quick & is push to work, easy. I switched themes while having this app & thought the app wasn't working. I reached out for help & someone got back with me that day & helped me with a simple response. I was able to get it going & put it right to work. I highly recommend this app for those listings that have custom options. I also have items that require files to be uploaded - this app does that too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 19, 2020

App is ok however the support is no present to help you and improve its app. This is really a shame regarding the strong base they have. Hopefully it will be done one day in the future.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Hi Davy, I am sorry our app didn't meet all of your needs. I checked on our email conversations and saw that we have multiple emails from you where we replied within hours. We are continuously updating the app to meet the needs of all of our customers. If you could please email me about the issues you are having we would be happy to look into this again and see if there is anything that can be done. [email protected] https://www.relentlessapps.com/contact/ Thank you, Jon Relentless Apps

5 / 5 Share

Nov. 19, 2020

its a good easy app to use, we needed a fix to a problem we were experiencing and one email to support and the answer was provided quickly to solve the issue.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

We have been using this app for quite a while now and I am very impressed with its functionality and customer support. Martin and Jon are quick to respond to any questions you may have and even go above and beyond when others won't. Highly recommend this app to anyone. Well done guys!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

App is working out well. The support team is very reliable. Look forward to working with this app in the future

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

It's so easy to work with this app and they have a great support team! We had some issues with our customization options and their team got back to us multiple times within 24 hours. Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Great app with great support! We reached out for some help setting up and their team got back to us multiple times within 24 hours. Would recommend!

Store

Mau

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 16, 2020

I was in trouble because I couldn't edit the code, but when I contacted him for help, he responded politely and quickly. It's a good app with good staff.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

the app works very well, if you have any problems you can contact the support team, which is also very helpful

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2020

Tried others but this one is very easy to use. Happy I found this app. Support is a big deal. I give it 5 stars

Using app

24 days

Total reviews

1

Average rating

5.0