All reviews

Rating Breakdown

  • 5
    88% (937 ratings)
  • 4
    3% (33 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (57 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2020

PROS: 1. The guys that write the app are great. They will promptly and timely answer to your questions. Keep going with a good job! 2. The main thing that distinguishes this app from all other similar apps is that this app is written logically, intuitively, and with lots of thought. 3. The interface is very easy to work with, hats down, you won't need to read the FAQ or watch videos. You'll jump right in and start customizing. 4. You can do all the customizations in one app - text, long text color & image swatches, instruction/information bars, grid, buttons, checkboxes, radio boxes, file upload, dropdown. I found only 1 other Shopify app that can do all of the above. 5. You can use HTML code in the instruction fields which makes your page unique and gives tones of possibilities to decorate it in colors, images, font sizes, paragraphs, etc. For those like me who don't understand HTML - there are free automated web sites that would code the HTML. Just search for "word to HTML" on google. 6. This app has the most simple and elegant design on the outside. Simple, clean lines and shapes of the fields and swatches, that would interfere and match any website design. 7. Price is great and compared to other apps and their possibilities, this one wins over anything else. CONS: 1. The app does not interact with AJAX pop up cart. The developers said they are thinking to write their own AJAX pop up cart and I hope they do it soon. This is really important. 2. The price add on didn't work for my theme (bought outside Shopify), however, they fixed it, but, the price add on now appears in the shopping cart as a completely individual product without a photo. Very weird. I wish I was able to at least attach a photo for this new "product" so the customers don't feel as weird as I felt when I saw it.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2020

I used Custom Product Options to include 10 check boxes for 3 products. Works great, looks great. The theme I was using required them to make a few tweaks; within a day it was up and working.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

The Best Custom Product App has been such an awesome custom build tool for our Shopify store. We have several custom products that require quite a bit of detailed information from the customer to make sure the product is dialed in to their exact specifications. The Best Custom Product App did exactly what we needed it to do and it was so easy to use. Along the way, Jon provided impeccable customer service and was so incredibly supportive and helpful. If you're looking to have a custom order process on your Shopify store, we highly recommend the Best Custom Product app!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2020

This app does exactly what i need it to do. It gives me a lot more flexibility than the built in Shopify features and allows more than the default 100 variants. The best feature i think is the conditional options. Having the conditional options prevents customers from seeing options they do not need to see based on what they select. I did have a few minor issues when first setting up this app but Jon and Martin either fixed the issues for me or told me how to fix them extremely quickly. Their customer support is top notch.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2020

I used the other option app, but that one won't support adding tax on options. I have to test several apps and move to this one. Great app, easy to use. Excellent tech support, get back to me in 1 business day and really helpful on getting my issue fixed.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

June 25, 2020

Decent. When your customer does a FILE UPLOAD and tries to Add to Cart it takes SO LONG that customers think the button doesn't work. Also, if you have to edit the pages of multiple products you have to restart the search process over and over again. The app does the job but needs improvements.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

We upgraded our app to have a loading animation so the customer knows they will need to wait while the file uploads. We don't have any control over the customers connection and the speed at which they can upload their files. We also have a duplicate tool to duplicate your options to multiple products so you don't have to restart every time. - Jon

5 / 5 Share

June 25, 2020

I'm so sorry, but I haven't received an email from you. Thank you for the quick answer here. I am now trying to send you an email again. Thanks and have a nice day.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eduard, I keep on trying to email you and I don't think the emails are going through. Can you try emailing from a different email. Please make sure to whitelist our emails and check if our emails went to spam. [email protected] https://www.relentlessapps.com/kb/how-to-whitelist-our-email/ I also got an email saying "This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on vps24792.inmotionhosting.com." I think you have an issue with your hosting company inmotion - Jon

5 / 5 Share

June 24, 2020

Amazing app but the most amazing part of it is the team behind it (Jon and Martin). They were really quick to help me with my issue and that means a lot to me. Thank you guys.

Store

Mealthy

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 23, 2020

We really like the app. It's easy to use and has alot of different functions. The support is great too and did a great job dealing with our problems :)

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 18, 2020

I love this app. It is incredibly easy to use. You can change shopify buttons with ease as well as easily add virtual ones. Both have many options and logic conditions. I would highly highly recommend. The customer support is also incredible.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

This product works like a charm and offers great features. Aside from that, their support team is one of the best I've experienced. They respond within minutes and take care of you inquiry with a quickness. I highly recommend this app if you're looking for a quality variant app and a reliable support team. 10-STARS if I can! THANK YOU "Jon" for all your hard work, quick responses, and instant trust I felt towards your company as soon as we began our initial line of communication. You truly rock buddy!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

This app was one of the only apps we could find to display color swatch variants in a simple, clean format. The customer service was awesome and responsive. I highly recommend this app for anyone!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Perfect, best customer service ive ever encountered on Shopify. Will definetly use this App in other Shops!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

An excellent App. The data upload works perfect. Changes to the shop programming are done immediately by the developer. Good Job, thanks

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2020

Heads up for optical/glasses related businesses!! I would give this app 5+ stars! I was skeptical and worried about some of the reivews saying the service was bad BUT I was so impressed how quickly they responded to my inquiries! (Thank you Jon!!) Although, there were few things in terms of functionality were limited to the exact product options I wanted (for OPTICAL OPTIONS - such as lens types and prescription etc) but overall I was able to make a decent outcome I had it in mind. *I'm sure they will continue to develop the app and it would be beyond perfect for any type of businesses! Thus, I would still give them a genuine 5/5.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

I don´t like the app - I love it! It´s just a small team behind the app but the answer extreme fast and they are very helpful :) And at the moment it´s the best app for options in the whole Shopify store, absolutely love it.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 15, 2020

It looks great, but there are two major issues caused by the app. First, you need to to add some custom code to liquid file in Shopify in order you want to track FB "AddToCart" events. Second, I had some issues with product options, All my variants appeared as "sold out". Even if I don't track my inventory. I didn't change anything and today it's works fine again. EDIT: It would have been great, if you contact all users about issues with your app. All products on my website were wrongly shown as "sold out". In my case, I lost about $1000 that day, because my customers didn't buy from my store. About the pixel issue. I'm using standard Debut theme. I would expect at least all Shopify standard themes to be supported.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We upgraded our app so FB pixel will work automatically work with all themes. We have helped you with everything you have asked for. If there is anything else we can do let me know. Thank you, - Martin Relentless Apps

5 / 5 Share

June 12, 2020

So easy to set up! I'm using it to add personalisation to my products & add-on's with different fabrics. Love it!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

The app works perfectly and has been a big help in getting my store up and running! The guys at Relentless Apps have been very helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 11, 2020

very dissapointing app.... after lots and lots of hours confugurating after view weeks not working well. shows no more option pictures. Lost of money... so sad.

Using app

About 2 months

Total reviews

5

Average rating

1.8

Developer Reply

We tried to email you about this issue but we never heard back. Since everything was working fine before, your comments make me believe it was another app that you installed causing the issues. Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service. We will be happy to set up the app for you right away. - Jon Relentless Apps