Variant Option Product Options
Shopify Product Options App for Shopify
Rating
4.6
feedback
1,063
chart
#211
All reviews
Rating Breakdown
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July 19, 2020
Had an issue where the virtual option did not work with my theme. I reached out to them and they immediately answered and deployed an update to their app that resolved the issue at once. Great and professional work by both Jon and Martin. Would definitely recommend this app for anyone that needs an upload feature for their store.
Nov. 5, 2022
New to Shopify and I'm very happy with this app. It's exactly what I needed for my theme. They answer questions quickly and I look forward to continue using them to provide personalization for my customers. Highly recommend
July 18, 2020
Excelent app, i tried a lot of different apps, but this one is by far the best, plus the support is amazing, solved an issue i had in matter of minutes, really recommend this app!
July 18, 2020
So many problems with this app. Firstly, options are difficult to organise. Once you add an option e.g. size to Tshirt A, you can duplicate it to Tshirt B easily. But if you suddenly forgot to add the colour option on Tshirt A, duplicating Tshirt A to B will replace all of Tshirt B's unique options, different from Tshirt A. This was extremely annoying as I could not duplicate only one option. You must pay for an external app to have discount code box enabled. If you don't, there's no discount box. I ran into the issue where orders came in without price add-ons. I lost money from that and the customer service said they tried their best but could not figure out why my orders would randomly be placed without price add-ons. This is the absolute worst, it happened twice, out of 10 orders and that's enough to make me delete this app. Customer service was not replied in the nicest manner. I've had better support from another app I found that is better than this for much cheaper, where they could show me screenshots and videos of how to change something. Don't waste your hours adding all the options and then having your website close down for a week to figure out the problem. Pros: I like all the options and the look, especially with the instructions type option where I can add a photo to help shoppers understand the option better. Could be better, honestly.
I am sorry the app didn't work properly for you Shirley. With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up. We realize that the duplicate tool doesn't fit every users needs and are creating something that will. We are already working on a better system to control product options for multiple products, and collections. Thank you for your kind words about how the app looks. As a web designer for many years I am proud of the look and usability of the app. Let us know if there is anything we can do to help you in the future. - Jon Relentless Apps
July 18, 2020
was supposed to get refunded and then they never replied it did not work like it was supposed to do
Pleurat, I had Shopify email you with the details about your refund. Here is the email from Shopify: "We are sending this email to formally let you know that the refund from the developer of your app which is relentless has been successfully processed. This is amounting to $8.99. The refund was made back to the original method of payment. You will see this reflected on your financial statement in a few business days, usually three to five days depending on how quickly your payment provider processes the refund." If you didn't get the refund please email us back so we can contact Shopify to take care of this. I didn't get any emails about our app not working properly. If you need any help with the app send us an email and we will be happy to help. - Martin Relentless Apps
July 17, 2020
App is good, but base level doesnt allow you to add prices to options like other apps do for less money, the option to add prices brings it to $10 less than my entire shopify subscription fee for my business, not great value
I'm happy you liked the app. We offer competitive pricing. One of our top competitors Bold Product Options charges $49.99 for similar features. If you need any more help let us know. Jon Relentless Apps
July 17, 2020
A very useful and easy app and a very good service. Any issue or doubt get solved very quickly. Highly recommend it! :)
July 15, 2020
The best option app I have ever use! Easy to use and team quick response really helps me a lot! Love it!
July 15, 2020
They are really a great team, very hard-working, and are willing to help their customers. BCPO and relentless app will become the best Apps in Shopify store in the future!
July 15, 2020
Perfect if you want to sell customizable products, this app will allow your customer to upload images or custom text, very easy to, I really recommend.
July 14, 2020
Awesome app! Has a great variety of options and really improves your store. Their support is fantastic as well. Highly recommended and will be my first choice in the future.
July 13, 2020
I offer custom products on my shop and need customers to write what they need on the product. Tried many apps and this one was the one that worked best. The design was clean which I liked and the support was quick and helpful.
July 12, 2020
Single handedly changed the game on my website. I can now add image AND color swatches to any item. This app has really helped me make different options for my custom clothing. The team is very nice and responds fast. Only regret is not trying it sooner.
July 9, 2020
I added the app to help with providing my customers a more efficient shopping experience by noting what styles are sold out. There was a minor glitch when I added it but the developers fixed it quickly. I would recommend this app.
July 7, 2020
Great program. I had a small hiccup with the add a price but they fixed it right away. very helpful..
July 6, 2020
I used this app for image swatch options. Seriously, one of the best services I have received. Jon replied even at night on sundays. If he didn’t have an answer, then Martin did. And for any requests I had, there were solutions found that I could work with. Many thanks!
July 5, 2020
I used this app to add options for a product that needs a lot of size options. At first I had trouble getting it to work on my own because of a theme incompatibility but I sent in an email to their team and heard back within an hour. They said it could take up to four days to fix but by the next morning the issue was solved. That helped a ton when I was ready to formally release my product
July 3, 2020
I use this app to help make product options because it has multi-selection function, its a really good app., dev team is been really helpful to assist with my problem
July 2, 2020
I used this app to help me customize a few products on my site and I love how easy it was to set up. Their customer service is amazing and I recommend this app to everyone who would need to customize their products on their site. Extremely user friendly!
July 2, 2020
Even there a few bugs, the support team helps you very fast, although there are only 2 men. good job
Hi Denis, We fixed all the bugs caused by the incompatibility with your theme. If you have any more problems let us know. Jon Relentless Apps